Arch Linux

DynamicallyAdjusted

Member

Registered: 2022-11-17

Posts: 8

[SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

Hi all,

I'm trying to make my ethernet device network be operation to no avail.

ip addr show

Output:

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host
       valid_lft forever preferred_lft forever
2: enp3s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN group default qlen 1000
    link/ether 98:fa:9b:ad:8a:a6 brd ff:ff:ff:ff:ff:ff
3: wlp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
    link/ether 28:39:26:78:74:57 brd ff:ff:ff:ff:ff:ff
    inet 192.168.1.35/24 brd 192.168.1.255 scope global noprefixroute wlp2s0
       valid_lft forever preferred_lft forever
    inet6 fe80::aff4:c245:220f:810d/64 scope link noprefixroute
       valid_lft forever preferred_lft forever

On the other hand, it comes up as unavailable in the status menu.

nmcli dev status

Output:

DEVICE  TYPE      STATE        CONNECTION
wlp2s0  wifi      connected    TOPNET_4400
enp3s0  ethernet  unavailable  --
lo      loopback  unmanaged    --

finally:

nmcli connection show

NAME                UUID                                  TYPE      DEVICE
TOPNET_4400         a82cebc1-b91c-49c6-b792-9adc41fadd79  wifi      wlp2s0
Wired connection 1  580be7ba-7730-36e2-948b-874de06df368  ethernet  --

I'm at my wit's ends. What information should I track down so I can bring the interface to life. Thank you.

Last edited by DynamicallyAdjusted (2022-11-18 20:19:06)

Slithery

Administrator

From: Norfolk, UK

Registered: 2013-12-01

Posts: 5,776

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

NO CARRIER means that it's not physically connected to the network.
I'd guess that your cable is broken.

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DynamicallyAdjusted

Member

Registered: 2022-11-17

Posts: 8

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

NO CARRIER means that it's not physically connected to the network.
I'd guess that your cable is broken.

Thank you for the quick reply. I tried with two cables that work fine with another laptop, same message gets displayed.

d.ALT

Member

Registered: 2019-05-10

Posts: 920

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

Do the LEDs onto the Ethernet NIC blink when you plug-in the patch cord?

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<50,17,III,I>    misericordia e giustizia li sdegna:
<51,17,III,I>    non ragioniam di lor, ma guarda e passa.

DynamicallyAdjusted

Member

Registered: 2022-11-17

Posts: 8

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

Do the LEDs onto the Ethernet NIC blink when you plug-in the patch cord?

They don't. In fact, that what made me go through the RJ cables in the first place.

d.ALT

Member

Registered: 2019-05-10

Posts: 920

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

Do the LEDs onto the Ethernet NIC blink when you plug-in the patch cord?

They don't. In fact, that what made me go through the RJ cables in the first place.

NO CARRIER means that it's not physically connected to the network.
I'd guess that your cable is broken.

Or broken hardware.

If you keep the patch cord plugged-in and then reboot the computer, do you get LED blinking at some point?

---

<49,17,III,I>    Fama di loro il mondo esser non lassa;
<50,17,III,I>    misericordia e giustizia li sdegna:
<51,17,III,I>    non ragioniam di lor, ma guarda e passa.

DynamicallyAdjusted

Member

Registered: 2022-11-17

Posts: 8

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

Do the LEDs onto the Ethernet NIC blink when you plug-in the patch cord?

They don't. In fact, that what made me go through the RJ cables in the first place.

NO CARRIER means that it's not physically connected to the network.
I'd guess that your cable is broken.

Or broken hardware.

If you keep the patch cord plugged-in and then reboot the computer, do you get LED blinking at some point?

I just rebooted and they didn't.  I forgot whether I switched to Wifi early on during the installation process, or if I used the eth for a while.  It was a couple of months ago.
I haven't used the Device in a long while.

So I hear you guys, NO CARRIER means Cable broken/Hardware not able to sense cable, period. Is that correct?

Last edited by DynamicallyAdjusted (2022-11-17 20:22:08)

seth

Member

Registered: 2012-09-03

Posts: 51,017

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

no carrier means that there's no low-level signal between to NICs.

Typical causes are
1. broken cable
2. loose plug on either side
3. broken cable
4. broken jack on either side
5. broken cable
6. otherwise defective HW on either side
7. broken cable
8. firmware issue (is there a parallel windows? - this is actually more "fringe" and less "typical")
9. broken cable

If you're sure the cables are ok, I'd look at how firmly they're seated (on either side) - otherwise whether there're any errors in the system journal (firmware loading failure, powering up the NIC etc.)

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xerxes_

Member

Registered: 2018-04-29

Posts: 675

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

You can boot from ArchLive iso and see if and how it autosetup your Ethernet card and do it similar on installed Arch.

DynamicallyAdjusted

Member

Registered: 2022-11-17

Posts: 8

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

The second line seems a bit suspicious, if only I could understand it depth what it's saying.

NetworkManager[387]: <info>  [1664783322.2700] settings: (enp3s0): created default wired connection 'Wired connection 1'
NetworkManager[387]: <info>  [1664783322.2701] device (enp3s0): state change: unmanaged -> unavailable (reason 'managed', sys-iface-state: 'external')

seth

Member

Registered: 2012-09-03

Posts: 51,017

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

Out of context: not much.
Could imply that there's a second network managing service (dhcpcd) on that device - but nothing on that level (userspace) can possibly explain the missing carrier.

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How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

DynamicallyAdjusted

Member

Registered: 2022-11-17

Posts: 8

Re: [SOLVED] Ethernet device is down and unavailable [NetworkManager/nmcli

You can boot from ArchLive iso and see if and how it autosetup your Ethernet card and do it similar on installed Arch.

Thank you for your suggestion.  I tried the ArchLive iso as well as other distros, and it was down on all. Safe to say, it's broken. I'm going to have to change it.