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For some time now I've been having a problem with audio that sometimes includes video that I haven't got a clue where to begin troubleshooting, so I decided to post to this knowledgeable forum.
The situation is that after doing a system update audio, sometimes video as well, doesn't work for streaming services like Netflix in Firefox, Brave, or Edge. Streaming also doesn't work in YouTube. Sometimes it is just audio that doesn't work but just as often video doesn't work either. For example, clicking on a YouTube video will open it, and it will go through the motions of loading, but nothing happens.
A computer restart usually eliminates the problem. I've been trying to notice patterns, and the only pattern I've been able to notice is when the updates include something that involves audio, like a pipewire update or a browser update, the problem starts after the updates complete. This is the only pattern I've been able to notice over time, as if updating resets something that causes an audio malfunction, but I could be way off the mark here. As I mentioned, I really haven't got a clue as to what to even show you to help troubleshoot.
This morning the only audio related program I recognized that was updated was the Brave browser. After this I tested Netflix on Firefox and there was no audio. Tweaking in pavucontrol did nothing, but after a computer restart all worked normally.
Naturally, my predicament is I need to troubleshoot at the time that the problem is occurring. I may not be able to get back to you in a timely fashion because of this.
At the moment, even though sound is working, I'm not sure why:
$
sudo systemctl status pipewire
Unit pipewire.service could not be found.
Here is some more info. Not sure what might be of use.
$
sudo fuser -v /dev/snd/*
Cannot stat file /proc/886/fd/4: Permission denied
Cannot stat file /proc/886/fd/5: Permission denied
Cannot stat file /proc/886/fd/6: Permission denied
Cannot stat file /proc/886/fd/27: Permission denied
Cannot stat file /proc/886/fd/30: Permission denied
Cannot stat file /proc/886/fd/31: Permission denied
Cannot stat file /proc/886/fd/32: Permission denied
Cannot stat file /proc/886/fd/33: Permission denied
Cannot stat file /proc/886/fd/34: Permission denied
Cannot stat file /proc/886/fd/35: Permission denied
Cannot stat file /proc/886/fd/91: Permission denied
Cannot stat file /proc/886/fd/92: Permission denied
Cannot stat file /proc/886/fd/1023: Permission denied
Cannot stat file /proc/1031/fd/5: Permission denied
Cannot stat file /proc/1031/fd/6: Permission denied
Cannot stat file /proc/1031/fd/7: Permission denied
Cannot stat file /proc/1031/fd/8: Permission denied
Cannot stat file /proc/1031/fd/9: Permission denied
Cannot stat file /proc/1031/fd/10: Permission denied
Cannot stat file /proc/1031/fd/11: Permission denied
Cannot stat file /proc/1031/fd/12: Permission denied
Cannot stat file /proc/1031/fd/13: Permission denied
Cannot stat file /proc/1186/fd/4: Permission denied
Cannot stat file /proc/1186/fd/5: Permission denied
Cannot stat file /proc/1186/fd/6: Permission denied
Cannot stat file /proc/1186/fd/27: Permission denied
Cannot stat file /proc/1186/fd/30: Permission denied
Cannot stat file /proc/1186/fd/31: Permission denied
Cannot stat file /proc/1186/fd/32: Permission denied
Cannot stat file /proc/1186/fd/33: Permission denied
Cannot stat file /proc/1186/fd/34: Permission denied
Cannot stat file /proc/1186/fd/35: Permission denied
Cannot stat file /proc/1186/fd/1023: Permission denied
Cannot stat file /proc/1201/fd/5: Permission denied
Cannot stat file /proc/1201/fd/6: Permission denied
Cannot stat file /proc/1201/fd/7: Permission denied
Cannot stat file /proc/1201/fd/8: Permission denied
Cannot stat file /proc/1201/fd/9: Permission denied
Cannot stat file /proc/1201/fd/10: Permission denied
Cannot stat file /proc/1201/fd/11: Permission denied
Cannot stat file /proc/1201/fd/12: Permission denied
Cannot stat file /proc/1201/fd/13: Permission denied
Cannot stat file /proc/1201/fd/17: Permission denied
Cannot stat file /proc/1201/fd/18: Permission denied
Cannot stat file /proc/1201/fd/37: Permission denied
USER PID ACCESS COMMAND
/dev/snd/controlC0: kendew 1072 F.... wireplumber
/dev/snd/controlC1: kendew 1072 F.... wireplumber
/dev/snd/controlC3: kendew 1072 F.... wireplumber
/dev/snd/controlC4: kendew 1072 F.... wireplumber
/dev/snd/seq: kendew 1071 F.... pipewire
$
inxi -Fxa
System:
Host: alama Kernel: 6.0.9-zen1-1-zen arch: x86_64
bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-linux-zen
root=UUID=974c6bed-07ec-4f6f-b7e8-fadfdd64247b rw
loglevel=3 quiet
Desktop: LXQt v: 1.2.0 tk: Qt v: 5.15.7
info: lxqt-panel wm: kwin_x11 vt: 1 dm: SDDM
Distro: Arch Linux
Machine:
Type: Desktop Mobo: N/A model: HX90
serial: <superuser required> UEFI: American Megatrends
LLC. v: 5.19 date: 10/11/2021
Battery:
Device-1: hidpp_battery_0 model: Logitech Illuminated
Living-Room Keyboard K830 serial: 404c-e4-fc-96-d0
charge: 100% (should be ignored) rechargeable: yes
status: discharging
CPU:
Info: model: AMD Ryzen 9 5900HX with Radeon Graphics
bits: 64 type: MT MCP arch: Zen 3 gen: 4 level: v3
note: check built: 2021-22 process: TSMC n7 (7nm)
family: 0x19 (25) model-id: 0x50 (80) stepping: 0
microcode: 0xA50000C
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16
smt: enabled cache: L1: 512 KiB
desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB
desc: 8x512 KiB L3: 16 MiB desc: 1x16 MiB
Speed (MHz): avg: 1331 high: 3300 min/max: 1200/4679
boost: enabled scaling: driver: acpi-cpufreq
governor: schedutil cores: 1: 3300 2: 1200 3: 1200
4: 1200 5: 1200 6: 1198 7: 1200 8: 1200 9: 1200
10: 1200 11: 1200 12: 1200 13: 1200 14: 1200 15: 1200
16: 1200 bogomips: 105400
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1
sse4_2 sse4a ssse3 svm
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed status: Not affected
Type: spec_store_bypass mitigation: Speculative
Store Bypass disabled via prctl
Type: spectre_v1 mitigation: usercopy/swapgs
barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB:
conditional, IBRS_FW, STIBP: always-on, RSB filling,
PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Cezanne [Radeon Vega Series / Radeon
Mobile Series] driver: amdgpu v: kernel arch: GCN-5.1
code: Vega-2 process: TSMC n7 (7nm) built: 2018-21
pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
speed: 16 GT/s ports: active: HDMI-A-2
empty: DP-1,DP-2,HDMI-A-1 bus-ID: 04:00.0
chip-ID: 1002:1638 class-ID: 0300 temp: 27.0 C
Device-2: JL-258-210412 NexiGo N690 UHD Webcam Audio
type: USB driver: snd-usb-audio,uvcvideo
bus-ID: 3-2.2.1:5 chip-ID: 145f:02e4 class-ID: 0102
serial: 01.00.00
Display: x11 server: X.Org v: 21.1.4 with: Xwayland
v: 22.1.5 compositor: kwin_x11 driver: X:
loaded: modesetting unloaded: vesa alternate: fbdev
dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96
s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
Monitor-1: HDMI-A-2 mapped: HDMI-2 model: BenQ EW2780
serial: B1M0635501Q built: 2021 res: 1920x1080 hz: 60
dpi: 82 gamma: 1.2 size: 598x336mm (23.54x13.23")
diag: 686mm (27") ratio: 16:9 modes: max: 1920x1080
min: 720x400
API: OpenGL v: 4.6 Mesa 22.2.3 renderer: AMD Radeon
Graphics (renoir LLVM 14.0.6 DRM 3.48
6.0.9-zen1-1-zen) direct render: Yes
Audio:
Device-1: AMD Renoir Radeon High Definition Audio
driver: snd_hda_intel v: kernel bus-ID: 1-1:2 pcie:
gen: 3 chip-ID: 0d8c:0014 speed: 8 GT/s
class-ID: 0300 lanes: 16 link-max: gen: 4
speed: 16 GT/s bus-ID: 04:00.1 chip-ID: 1002:1637
class-ID: 0403
Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor
driver: N/A alternate: snd_pci_acp3x,
snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x,
snd_acp_pci, snd_rpl_pci_acp6x, snd_sof_amd_renoir
pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
speed: 16 GT/s bus-ID: 04:00.5 chip-ID: 1022:15e2
class-ID: 0480
Device-3: AMD Family 17h/19h HD Audio vendor: Realtek
driver: snd_hda_intel v: kernel pcie: gen: 3
speed: 8 GT/s lanes: 16 link-max: gen: 4
speed: 16 GT/s bus-ID: 04:00.6 chip-ID: 1022:15e3
class-ID: 0403
Device-4: C-Media USB Audio Device type: USB
driver: cmedia_hs100b,snd-usb-audio,usbhid
Device-5: JL-258-210412 NexiGo N690 UHD Webcam Audio
type: USB driver: snd-usb-audio,uvcvideo
bus-ID: 3-2.2.1:5 chip-ID: 145f:02e4 class-ID: 0102
serial: 01.00.00
Device-6: FuZhou Kingwayinfo TONOR TC30 Audio Device
type: USB driver: hid-generic,snd-usb-audio,usbhid
bus-ID: 3-2.2.4:6 chip-ID: 0d8c:0134 class-ID: 0300
serial: 20200707
Sound API: ALSA v: k6.0.9-zen1-1-zen running: yes
Sound Server-1: JACK v: 1.9.21 running: no
Sound Server-2: PulseAudio v: 16.1 running: no
Sound Server-3: PipeWire v: 0.3.60 running: yes
Network:
Device-1: Intel Ethernet I225-V driver: igc v: kernel
pcie: gen: 2 speed: 5 GT/s lanes: 1 port: N/A
bus-ID: 02:00.0 chip-ID: 8086:15f3 class-ID: 0200
IF: eno1 state: up speed: 1000 Mbps duplex: full
mac: 1c:83:41:31:1a:c7
Device-2: MEDIATEK MT7921K Wi-Fi 6E 80MHz
driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s
lanes: 1 bus-ID: 03:00.0 chip-ID: 14c3:0608
class-ID: 0280
IF: wlp3s0 state: up mac: 10:6f:d9:ae:d8:83
Bluetooth:
Device-1: MediaTek Wireless_Device type: USB
driver: btusb v: 0.8 bus-ID: 3-4:3 chip-ID: 0e8d:0608
class-ID: e001 serial: 000000000
Report: rfkill ID: hci0 rfk-id: 0 state: up
address: see --recommends
Drives:
Local Storage: total: 596.19 GiB
used: 306.7 GiB (51.4%)
SMART Message: Unable to run smartctl. Root
privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Kingston
model: OM8PDP3512B-A01 size: 476.94 GiB block-size:
physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 type: SSD serial: 50026B7685BA8231
rev: EDFK0S03 temp: 23.9 C scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 type: USB
vendor: Generic model: MassStorageClass
size: 119.25 GiB block-size: physical: 512 B
logical: 512 B type: N/A serial: 000000001539
rev: 1539 scheme: GPT
SMART Message: Unknown USB bridge. Flash
drive/Unsupported enclosure?
Partition:
ID-1: / raw-size: 347.49 GiB size: 340.97 GiB (98.12%)
used: 194.29 GiB (57.0%) fs: ext4 dev: /dev/nvme0n1p5
maj-min: 259:5
Swap:
Kernel: swappiness: 60 (default)
cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 38 GiB
used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p6
maj-min: 259:6
Sensors:
System Temperatures: cpu: 31.2 C mobo: N/A gpu: amdgpu
temp: 27.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 303 Uptime: 2h 8m wakeups: 5
Memory: 30.78 GiB used: 2.58 GiB (8.4%) Init: systemd
v: 252 default: graphical tool: systemctl Compilers:
gcc: 12.2.0 clang: 14.0.6 Packages: 909 pm: pacman
pkgs: 898 libs: 239 tools: yay pm: flatpak pkgs: 11
Shell: Bash v: 5.1.16 running-in: qterminal
inxi: 3.3.23
Any suggestions are appreciated!
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Generally updates to the pipewire/wireplumber stack can lead to one or the other trying to load a lib that either isn't present anymore (... because it got replaced) or when trying to load get into an internal conflict since the general versions don't match. If you want to be absolutely sure restart the pipewire stack after a pipewire/wireplumber update
systemctl --user restart pipewire wireplumber pipewire-pulse
(Note the --user and the lack of sudo, these are user services you need to run them and check their status as your normal user)
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Thank you V1del, I shall try your suggestion the next time I run into this problem.
Since you mentioned "can lead to" I wonder if there are any others who have run into this predicament?
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