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#1 2023-06-19 12:55:08

Zormein
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Registered: 2023-06-19
Posts: 16

[SOLVED] Arch Linux ISO Freezes

I got a new laptop and when I boot into the Arch Linux ISO using an USB Stick it freezes. It boots into it completely normally but then a few seconds after the prompt loads, it freezes. Also it doesn't matter what I flash it with. I have tried dd, cp, balenaEtcher and I think rufus as well (when I was on Windows). Right now I am on Linux Mint but I am really used to Arch Linux and I would like to use it. Other linux distros kinda work, Manjaro freezes on loading 1 module and Artix works fine it's just that I don't want to use runit, openrc, dinit or s6.

Last edited by Zormein (2023-08-07 09:50:54)

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#2 2023-06-19 13:52:00

ectospasm
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Registered: 2015-08-28
Posts: 297

Re: [SOLVED] Arch Linux ISO Freezes

At what point does it freeze?  Do you get to the installation shell (zsh, I think), or does it freeze before it gets to that point?  Any clues on the screen when it freezes?

If your laptop is new enough there may be a misbehaving driver causing the problem, if it doesn't get to the installation shell prompt.

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#3 2023-06-19 14:40:52

ewaller
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Re: [SOLVED] Arch Linux ISO Freezes

When it "Freezes", are the LEDs on your keyboard blinking?   I am trying to determine if the kernel is panicing,  Any other messages displayed? Or does it just become unresponsive?

What processor does your system have?  How much RAM?
What module is it that caused Manjaro to "freeze"?


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#4 2023-06-19 15:40:20

Zormein
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Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

The LEDs are animated which I cannot change on Linux, but from what I can see they are working like usual. No messages just freezes and becomes unresponsive, which I can tell from the blinking cursor stopping and not being able to do anything. I have a Intel i7-10750H with 12 Cores. It has 16GB of ram. The module that causes Manjaro to freeze is "welcome". I have a NVIDIA GeForce RTX 2070 SUPER Mobile / Max-Q. The motherboard is some ASUS laptop motherboard. It gets to the shell and then a few seconds after freezes.

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#5 2023-06-19 15:54:50

seth
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Registered: 2012-09-03
Posts: 61,602

Re: [SOLVED] Arch Linux ISO Freezes

There's no "welcome" module.
This is the iso of archlinux, https://archlinux.org/download/ - not some derivate?

Can you boot the system "nomodeset",  https://wiki.archlinux.org/title/Kernel_parameters ?

It gets to the shell and then a few seconds after freezes.

Can you at first still issue commands?
Run "dmesg" and wait for the freeze, post a screenshot when it suposingly freezed.

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#6 2023-06-19 15:56:06

Zormein
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Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

Mhmh, I can but i have to be quite quick, but dmesg should be doable. And the welcome module was the Manjaro thing, somebody asked.

Last edited by Zormein (2023-06-19 16:52:54)

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#7 2023-06-19 16:42:23

ectospasm
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Registered: 2015-08-28
Posts: 297

Re: [SOLVED] Arch Linux ISO Freezes

Zormein wrote:

Mhmh, I can but i have to be quite quick, but dmesg should be doable.

If you can catch it in time, you can pass -w to dmesg (i.e.

dmesg -w

) so you'll follow the output and hopefully actually see what's causing it to panic (as that is what it looks like it's doing).

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#8 2023-06-19 17:18:01

Zormein
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Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

This is what dmesg -w gives:
https://i.imgur.com/K5LhOum.jpg

moderator edit -- replaced oversized image with link.
Pasting pictures and code

Last edited by 2ManyDogs (2023-06-19 17:28:44)

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#9 2023-06-19 17:31:55

Trilby
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Registered: 2011-11-29
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Re: [SOLVED] Arch Linux ISO Freezes

Add "bluetooth.blacklist=yes" to the kernel command line and see if that works.  That's not (likely) a long term solution, but could confirm where the problem is.


"UNIX is simple and coherent" - Dennis Ritchie; "GNU's Not Unix" - Richard Stallman

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#10 2023-06-19 18:03:45

Zormein
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Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

That didn't fix it. Just for clarification I get into the bootloader, then go into the command line and then type in bluetooth.blacklist=yes then exit and then boot into it?

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#11 2023-06-19 18:16:37

Trilby
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Registered: 2011-11-29
Posts: 30,338
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Re: [SOLVED] Arch Linux ISO Freezes

Yes.  If that didn't help then the bluetooth error (which stood out to me in the dmesg output) is unrelated.


"UNIX is simple and coherent" - Dennis Ritchie; "GNU's Not Unix" - Richard Stallman

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#12 2023-06-19 19:01:38

ectospasm
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Registered: 2015-08-28
Posts: 297

Re: [SOLVED] Arch Linux ISO Freezes

So the last line shows that it successfully launches systemd, or at least shows an audit line suggesting that.  I wonder if some systemd service spawned by the systemd init is hanging? 

Is there any way to determine the order systemd starts launching services on the Arch ISO?  Instead of dmesg -w, you can try journalctl -f and see if it gives any further clues, if it gets to the point of launching journald (not sure if that would show up in dmesg).

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#13 2023-06-19 19:19:41

Zormein
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Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

journalctl -f gives this: https://imgur.com/ZPud9gq

I hope you can read it.

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#14 2023-06-19 20:25:15

seth
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Registered: 2012-09-03
Posts: 61,602

Re: [SOLVED] Arch Linux ISO Freezes

Try

module_blacklist=ucsi_acpi,ucsi_ccg

Also: what is the notebok (HW specs) ?
Assuming this is a hybrid graphics system, can you disable the nvidia chip?
Did you try booting w/ "nomodeset"?

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#15 2023-06-19 21:24:49

Zormein
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Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

nomodeset seems to have fixed it.

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#16 2023-06-19 21:36:51

seth
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Registered: 2012-09-03
Posts: 61,602

Re: [SOLVED] Arch Linux ISO Freezes

nomodeset is not a fix. It will (mayhaps) allow you to install the system, but prevent any graphical session.

Also: what is the notebok (HW specs) ?
Assuming this is a hybrid graphics system

You also didn't answer whether this is the stock install iso, the dmesg suggest that the binary nvidia driver is available on the iso?

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#17 2023-06-19 22:10:48

Zormein
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Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

It is stock. The specs are in my signature. It is hybrid. But now I am stuck so I was installing arch but then it gave an error with the keys, which I know how to fix but I had to restart because it wouldn't go back to the shell. Now when I try to connect to the internet wlan0 is down and I can't set it to up.

Last edited by Zormein (2023-06-19 22:16:08)

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#18 2023-06-19 22:19:23

ectospasm
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Registered: 2015-08-28
Posts: 297

Re: [SOLVED] Arch Linux ISO Freezes

Zormein wrote:

It is stock. The specs are in my signature. It is hybrid. But now I am stuck so I was installing arch but then it gave an error with the keys, which I know how to fix but I had to restart because it wouldn't go back to the shell. Now when I try to connect to the internet wlan0 is down and I can't set it to up.

That's not the full specification, that doesn't even say the make or model of your laptop, nor your wlan0 chipset.  Please provide the full specification, show the output of lspci -nn before trying to do anything like install packages (assuming it brings the network up OK before you do anything else).

Last edited by ectospasm (2023-06-19 22:21:37)

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#19 2023-06-19 22:31:45

Zormein
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Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

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#20 2023-06-20 05:39:14

seth
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Registered: 2012-09-03
Posts: 61,602

Re: [SOLVED] Arch Linux ISO Freezes

It is hybrid.

I only see an nvidia VGA in your lspci.

it gave an error with the keys … because it wouldn't go back to the shell … wlan0 is down and I can't set it to up

Please don't paraphrase, https://bbs.archlinux.org/viewtopic.php?id=57855
Is that on the installed system or still on the iso?

ip a

Can you use the wired network, so we can actually get some data out of the system (eg. the system journal)

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#21 2023-06-20 07:34:35

Zormein
Member
Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

The keys thing is fine it happened to me on my old laptop as well. It happened like during the pacstrap command and it wouldn't let me back into zsh it was just a blinking cursor on a blank liine if you know what I mean. I couldn't do anything, Ctrl + c didn't help, ESC didn't help so I rebooted the system and then the internet thing happened. This is still on the iso. Sadly I can not use a wired network. ip a gives this : https://cdn.discordapp.com/attachments/ … 103321.jpg

Last edited by Zormein (2023-06-20 07:35:38)

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#22 2023-06-20 07:37:33

seth
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Registered: 2012-09-03
Posts: 61,602

Re: [SOLVED] Arch Linux ISO Freezes

Both NICs are up (the one inside the brackets matters)
Please elaborate on the failure to establish a network connection (commands & errors)

So the "keys thing" isn't about signature keys but sounds more the kernel halted…

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#23 2023-06-20 07:39:36

Zormein
Member
Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

Now the network works for whatever reason. Also was the arch wiki down for everyone like 8 hours ago?

Last edited by Zormein (2023-06-20 07:40:23)

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#24 2023-06-20 08:03:34

Zormein
Member
Registered: 2023-06-19
Posts: 16

Re: [SOLVED] Arch Linux ISO Freezes

Ok so now it got stuck on a blinking cursor again. Just now it is after the grub "Installing for x86_64-efi platform.". Like I can type but I can't get back to the shell.

Last edited by Zormein (2023-06-20 08:05:48)

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#25 2023-06-20 12:40:51

seth
Member
Registered: 2012-09-03
Posts: 61,602

Re: [SOLVED] Arch Linux ISO Freezes

Can you at this point still switch the VT (ctrl+alt+F1,F2,…)?
Did the system yell any errors before?
Are you still booting "nomodeset"?
Is windows still installed on this system (then see the 3rd link below)?

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