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#1 2023-06-29 19:31:44

hok7z
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Registered: 2023-04-09
Posts: 9

Freeze after suspending

On Arch Linux on Asus Vivobook 15 (k3500) after suspend the laptop freezes.
After resuming from suspend, I am able to see the screen, but I am unable to interact with anything. The system appears to be unresponsive, and I cannot perform any actions. The only solution is to manually reboot the system.

uname -r
6.1.35-1-lts

GPU1: Intel Iris Xe graphics[currently using]
GPU2: Nvidia RTX 3050 Mobile

System journal: http://0x0.st/H1Vy.log

Last edited by hok7z (2023-07-06 11:46:30)

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#2 2023-06-30 05:57:47

seth
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From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 73,787

Re: Freeze after suspending

1. what do you mean by "freeze" exactly, https://download.nvidia.com/XFree86/Lin … ement.html ?
2. that's not the dmesg, that's some random lines from the first 30s of the boot, please post your complete system journal for the boot:

sudo journalctl -b | curl -F 'f:1=<-' ix.io

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#3 2023-07-02 08:30:07

hok7z
Member
Registered: 2023-04-09
Posts: 9

Re: Freeze after suspending

seth wrote:

1. what do you mean by "freeze" exactly, https://download.nvidia.com/XFree86/Lin … ement.html ?
2. that's not the dmesg, that's some random lines from the first 30s of the boot, please post your complete system journal for the boot:

sudo journalctl -b | curl -F 'f:1=<-' ix.io

1. I can't do anything(cursor does not respond).
2. http://ix.io/4zzh

I'm using video card Intel Iris Xe Graphics

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#4 2023-07-02 15:11:26

ewaller
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From: Pasadena, CA
Registered: 2009-07-13
Posts: 20,601

Re: Freeze after suspending


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
How to Ask Questions the Smart Way

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#5 2023-07-02 19:32:02

hok7z
Member
Registered: 2023-04-09
Posts: 9

Re: Freeze after suspending

Disabling VMD did't solve the problem.

Last edited by hok7z (2023-07-02 19:32:30)

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#6 2023-07-02 19:45:11

seth
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From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 73,787

Re: Freeze after suspending

I'm using video card Intel Iris Xe Graphics

According to the journal, there's no nvidia device at all.
A usual suspect for trouble/freezes would be https://wiki.archlinux.org/title/Solid_ … leshooting

Is this perfectly reproducible (freezes every time?) - about how much time passes between the wakeup and the freeze?
See whether you can then reboot the system w/ the https://wiki.archlinux.org/title/Keyboa … el_(SysRq)

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#7 2023-07-03 12:55:46

hok7z
Member
Registered: 2023-04-09
Posts: 9

Re: Freeze after suspending

seth wrote:

I'm using video card Intel Iris Xe Graphics

According to the journal, there's no nvidia device at all.
A usual suspect for trouble/freezes would be https://wiki.archlinux.org/title/Solid_ … leshooting

Is this perfectly reproducible (freezes every time?) - about how much time passes between the wakeup and the freeze?
See whether you can then reboot the system w/ the https://wiki.archlinux.org/title/Keyboa … el_(SysRq)

By the way, i tried to disable APST, but it didn't help.

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#8 2023-07-03 16:05:09

seth
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From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 73,787

Re: Freeze after suspending

Tried? Did you succeed to disable APST? Did you also try iommu=soft?

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#9 2023-07-03 19:40:26

hok7z
Member
Registered: 2023-04-09
Posts: 9

Re: Freeze after suspending

seth wrote:

Tried? Did you succeed to disable APST? Did you also try iommu=soft?

Yeah, it didn't solve the problem.

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#10 2023-07-03 19:53:55

seth
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From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 73,787

Re: Freeze after suspending

seth wrote:

Is this perfectly reproducible (freezes every time?) - about how much time passes between the wakeup and the freeze?
See whether you can then reboot the system w/ the https://wiki.archlinux.org/title/Keyboa … el_(SysRq)

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#11 2023-07-03 20:30:15

hok7z
Member
Registered: 2023-04-09
Posts: 9

Re: Freeze after suspending

seth wrote:

I'm using video card Intel Iris Xe Graphics

According to the journal, there's no nvidia device at all.
A usual suspect for trouble/freezes would be https://wiki.archlinux.org/title/Solid_ … leshooting

Is this perfectly reproducible (freezes every time?) - about how much time passes between the wakeup and the freeze?
See whether you can then reboot the system w/ the https://wiki.archlinux.org/title/Keyboa … el_(SysRq)

Yeah, every time after suspending the system, it freezes. After freeze, I can't do anything; I can't even open tty

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#12 2023-07-03 20:32:49

seth
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From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 73,787

Re: Freeze after suspending

"Yeah" … please address the delay, or do you by "freeze" mean the system doesn't even wake up? What do you see?
And click the link for the magic sysrq to understand what that is and that you'll have to enable it before the system freezes…

https://bbs.archlinux.org/viewtopic.php?id=57855
http://www.catb.org/~esr/faqs/smart-questions.html

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#13 2023-07-04 07:51:41

hok7z
Member
Registered: 2023-04-09
Posts: 9

Re: Freeze after suspending

seth wrote:

"Yeah" … please address the delay, or do you by "freeze" mean the system doesn't even wake up? What do you see?
And click the link for the magic sysrq to understand what that is and that you'll have to enable it before the system freezes…

https://bbs.archlinux.org/viewtopic.php?id=57855
http://www.catb.org/~esr/faqs/smart-questions.html

After resuming from suspend, I am able to see the screen, but I am unable to interact with anything. The system appears to be unresponsive, and I cannot perform any actions. The only solution is to manually reboot the system.

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#14 2023-07-04 13:37:23

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 73,787

Re: Freeze after suspending

The only solution is to manually reboot the system.

Did you try REISUB? (Getting a journal from the frozen system might be rather helpful)
Can you ssh into the frozen system?
Can you suspend and resume the system from the multi-user.target (2nd link below)?

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#15 2023-07-05 14:43:34

hok7z
Member
Registered: 2023-04-09
Posts: 9

Re: Freeze after suspending

seth wrote:

The only solution is to manually reboot the system.

Did you try REISUB? (Getting a journal from the frozen system might be rather helpful)
Can you ssh into the frozen system?
Can you suspend and resume the system from the multi-user.target (2nd link below)?

I can't ssh into the frozen system. But i can save a system journal by using user-acpid service.

For example, dmesg --level=err,warn: http://0x0.st/H1Lz.log

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#16 2023-07-05 14:59:03

seth
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From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 73,787

Re: Freeze after suspending

At what event was that drawn and can you please get a full system journal (to provide some context)?

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#17 2023-07-06 11:42:33

hok7z
Member
Registered: 2023-04-09
Posts: 9

Re: Freeze after suspending

seth wrote:

At what event was that drawn and can you please get a full system journal (to provide some context)?

system journal: http://0x0.st/H1Vy.log

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#18 2023-07-06 14:39:54

seth
Member
From: Don't DM me only for attention
Registered: 2012-09-03
Posts: 73,787

Re: Freeze after suspending

You're intercepting the lid closure, but that doesn't show anything after the sleep.

Jul 06 14:37:40 arch tlp[811]: Applying power save settings...done.

Try to disable TLP.

Otherwise,

seth wrote:

Can you suspend and resume the system from the multi-user.target (2nd link below)?

If not, what if you pair it w/ "nomodeset"?

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