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#1 2024-04-06 23:47:33

NoobKrusher3000
Member
Registered: 2024-02-23
Posts: 8

[SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

I reinstalled Arch in January this year, only to notice that the audio was broken.
My packages are pipewire-alsa, pipewire-audio pipewire-jack and pipewire-pulse
Pipewire isn't giving me issues.

❯ systemctl --user status pipewire
● pipewire.service - PipeWire Multimedia Service
     Loaded: loaded (/usr/lib/systemd/user/pipewire.service; enabled; preset: enabled)
     Active: active (running) since Sat 2024-04-06 18:20:50 CDT; 2min 52s ago
TriggeredBy: ● pipewire.socket
   Main PID: 539 (pipewire)
      Tasks: 3 (limit: 38301)
     Memory: 7.8M (peak: 8.2M)
        CPU: 41ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pipewire.service
             └─539 /usr/bin/pipewire

Neither is Pulse

Apr 06 18:20:50 billlly systemd[529]: Started PipeWire Multimedia Service.

❯ systemctl --user status pipewire-pulse
● pipewire-pulse.service - PipeWire PulseAudio
     Loaded: loaded (/usr/lib/systemd/user/pipewire-pulse.service; enabled; preset: enabled)
     Active: active (running) since Sat 2024-04-06 18:20:50 CDT; 3min 24s ago
TriggeredBy: ● pipewire-pulse.socket
   Main PID: 541 (pipewire-pulse)
      Tasks: 3 (limit: 38301)
     Memory: 3.4M (peak: 3.7M)
        CPU: 24ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pipewire-pulse.service
             └─541 /usr/bin/pipewire-pulse

Apr 06 18:20:50 billlly systemd[529]: Started PipeWire PulseAudio.

Wireplumber is giving me errors.

❯ systemctl --user status wireplumber
● wireplumber.service - Multimedia Service Session Manager
     Loaded: loaded (/usr/lib/systemd/user/wireplumber.service; enabled; preset: enabled)
     Active: active (running) since Sat 2024-04-06 18:20:50 CDT; 4min 20s ago
   Main PID: 540 (wireplumber)
      Tasks: 7 (limit: 38301)
     Memory: 117.8M (peak: 119.8M)
        CPU: 190ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/wireplumber.service
             └─540 /usr/bin/wireplumber


Apr 06 18:20:50 billlly systemd[529]: Started Multimedia Service Session Manager.
Apr 06 18:20:50 billlly wireplumber[540]: 0x5f1b88b1b810: no modules loaded from context.modules
Apr 06 18:20:50 billlly wireplumber[540]: Failed to get percentage from UPower: org.freedesktop.DBus.Error.NameHasNoOwner
Apr 06 18:20:50 billlly wireplumber[540]: [0:00:12.871369145] [540] ERROR IPAModule ipa_module.cpp:172 Symbol ipaModuleInfo not found
Apr 06 18:20:50 billlly wireplumber[540]: [0:00:12.871391926] [540] ERROR IPAModule ipa_module.cpp:292 v4l2-compat.so: IPA module has no valid info
Apr 06 18:20:50 billlly wireplumber[540]: [0:00:12.871445546] [540]  INFO Camera camera_manager.cpp:284 libcamera v0.2.0

Aplay is completely blank, smile

❯ aplay -l
**** List of PLAYBACK Hardware Devices ****
❯ inxi -A
Audio:
  Device-1: Intel CM238 HD Audio driver: snd_soc_avs
  API: ALSA v: k6.8.4-arch1-1 status: kernel-api
  Server-1: PipeWire v: 1.0.4 status: active
❯ sudo dmesg | grep -E 'sof|snd'
[sudo] password for isaac:
[    0.062943] software IO TLB: area num 8.
[    0.522335] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[    0.522336] software IO TLB: mapped [mem 0x000000006e878000-0x0000000072878000] (64MB)
[    0.629493] integrity: Loaded X.509 cert 'Microsoft Corporation UEFI CA 2011: 13adbf4309bd82709c8cd54f316ed522988a1bd4'
[    0.629508] integrity: Loaded X.509 cert 'Microsoft Windows Production PCA 2011: a92902398e16c49778cd90f99e4f9ae17c55af53'
[    4.081100] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    4.081117] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    4.302084] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    4.306866] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    4.307211] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    4.364658] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    4.392504] snd_soc_avs 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    5.449411] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    5.450539] snd_soc_avs 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    5.451836] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    5.452879] snd_soc_avs 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    5.456120] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    5.456696] snd_soc_avs 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    5.933077] snd_soc_avs 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    6.139452] snd_soc_avs 0000:00:1f.3: cldma_irq_handler sd_status: 0x00000004
[    6.139510] snd_soc_avs 0000:00:1f.3: cldma_irq_handler sd_status: 0x00000004
[    6.161443] snd_hda_codec_realtek hdaudioB0D0: autoconfig for ALC3266: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[    6.161455] snd_hda_codec_realtek hdaudioB0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    6.161461] snd_hda_codec_realtek hdaudioB0D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[    6.161465] snd_hda_codec_realtek hdaudioB0D0:    mono: mono_out=0x0
[    6.161469] snd_hda_codec_realtek hdaudioB0D0:    inputs:
[    6.161472] snd_hda_codec_realtek hdaudioB0D0:      Headset Mic=0x18
[    6.161475] snd_hda_codec_realtek hdaudioB0D0:      Headphone Mic=0x1a
[    6.161478] snd_hda_codec_realtek hdaudioB0D0:      Internal Mic=0x12
[    6.179923] snd_hda_codec_realtek hdaudioB0D0: creating for ALC3266 Analog 0
[    7.512203] snd_soc_avs 0000:00:1f.3: Direct firmware load for intel/avs/hda-10ec0298-tplg.bin failed with error -2
[    7.512206] snd_soc_avs 0000:00:1f.3: request topology "intel/avs/hda-10ec0298-tplg.bin" failed: -2
[    7.512296] snd_soc_avs 0000:00:1f.3: Direct firmware load for intel/avs/hda-generic-tplg.bin failed with error -2
[    7.512298] snd_soc_avs 0000:00:1f.3: request topology "intel/avs/hda-generic-tplg.bin" failed: -2
[    7.512336] snd_soc_avs 0000:00:1f.3: ASoC: error at snd_soc_component_probe on hdaudioB0D0-platform: -2
[    7.520739] snd_hda_codec_hdmi hdaudioB0D2: creating for HDMI 0 0
[    7.520743] snd_hda_codec_hdmi hdaudioB0D2: skipping capture dai for HDMI 0
[    7.520744] snd_hda_codec_hdmi hdaudioB0D2: creating for HDMI 1 1
[    7.520745] snd_hda_codec_hdmi hdaudioB0D2: skipping capture dai for HDMI 1
[    7.520747] snd_hda_codec_hdmi hdaudioB0D2: creating for HDMI 2 2
[    7.520748] snd_hda_codec_hdmi hdaudioB0D2: skipping capture dai for HDMI 2
[    7.520789] snd_soc_avs 0000:00:1f.3: Direct firmware load for intel/avs/hda-8086280b-tplg.bin failed with error -2
[    7.520791] snd_soc_avs 0000:00:1f.3: request topology "intel/avs/hda-8086280b-tplg.bin" failed: -2
[    7.520855] snd_soc_avs 0000:00:1f.3: Direct firmware load for intel/avs/hda-8086-generic-tplg.bin failed with error -2
[    7.520856] snd_soc_avs 0000:00:1f.3: request topology "intel/avs/hda-8086-generic-tplg.bin" failed: -2
[    7.520897] snd_soc_avs 0000:00:1f.3: ASoC: error at snd_soc_component_probe on hdaudioB0D2-platform: -2

Some other people had issues due to using the LTS Kernel, however, I'm on the latest 6.8.4. Another thing is, it's very temperamental. Every now and then, if I reinstall my audio, it will work. It's not completely broken, I'm just not sure how to get it to work consistently.
I'd really appreciate some assistance. Thanks for your time.

Last edited by NoobKrusher3000 (2024-04-12 18:15:06)

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#2 2024-04-07 06:02:19

Brocellous
Member
Registered: 2017-11-27
Posts: 146

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

I have this exact laptop. The speakers seem to be working fine, though some issues keep me on wireplumber 0.4.17 instead of 0.5+ for the moment.

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3266 Analog [ALC3266 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

$ journalctl -b _KERNEL_DEVICE=+pci:0000:00:1f.3
Apr 06 22:20:12 rxps kernel: pci 0000:00:1f.3: [8086:a171] type 00 class 0x040380 conventional PCI endpoint
Apr 06 22:20:12 rxps kernel: pci 0000:00:1f.3: BAR 0 [mem 0xedd28000-0xedd2bfff 64bit]
Apr 06 22:20:12 rxps kernel: pci 0000:00:1f.3: BAR 4 [mem 0xedd00000-0xedd0ffff 64bit]
Apr 06 22:20:12 rxps kernel: pci 0000:00:1f.3: PME# supported from D3hot D3cold
Apr 06 22:20:15 rxps kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 06 22:20:15 rxps kernel: snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
Apr 06 22:20:15 rxps kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])

Bios version maybe?

$ cat /sys/class/dmi/id/bios_{vendor,version}
Dell Inc.
1.31.0

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#3 2024-04-07 17:26:04

NoobKrusher3000
Member
Registered: 2024-02-23
Posts: 8

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

It's a small world. I'm under the impression it might be BIOS related.

 journalctl -b _KERNEL_DEVICE=+pci:0000:00:1f.3
Apr 07 12:15:04 billlly kernel: pci 0000:00:1f.3: [8086:a171] type 00 class 0x040380 conventional PCI endpoint
Apr 07 12:15:04 billlly kernel: pci 0000:00:1f.3: BAR 0 [mem 0xed128000-0xed12bfff 64bit]
Apr 07 12:15:04 billlly kernel: pci 0000:00:1f.3: BAR 4 [mem 0xed100000-0xed10ffff 64bit]
Apr 07 12:15:04 billlly kernel: pci 0000:00:1f.3: PME# supported from D3hot D3cold
Apr 07 12:15:06 billlly kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:06 billlly kernel: snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
Apr 07 12:15:06 billlly kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:06 billlly kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:06 billlly kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:06 billlly kernel: snd_soc_avs 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:06 billlly kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:06 billlly kernel: snd_soc_avs 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:07 billlly kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:07 billlly kernel: snd_soc_avs 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:07 billlly kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:07 billlly kernel: snd_soc_avs 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:07 billlly kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
Apr 07 12:15:08 billlly kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])

My BIOS version is 1.24.0. That could be the issue.
Thanks for the tip.

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#4 2024-04-07 17:50:18

NoobKrusher3000
Member
Registered: 2024-02-23
Posts: 8

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

According to the Dell website, 1.24.0 is the newest BIOS version. Are you sure we have the same model?

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#5 2024-04-10 07:01:20

Brocellous
Member
Registered: 2017-11-27
Posts: 146

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

Indeed.

Strangely, Dell doesn't publish newer bios versions on their website, but they do in the LVFS [1]. I'm not sure why this is, but perhaps it's because the precision 5520 is essentially the same machine so they actually share a firmware image, but the precision model had a longer support lifetime? Anyway this "extended support" also appears to have ended, so I suspect 1.31.0 is the final bios version available for the XPS 15 9560.

That said, I think the firmware would be a more likely guess if you were running some ancient/never updated version. I definitely have had 1.24.0 installed before and don't recall any such issue. I did at one point have [2], but I don't think it is related.

I'm a little curious why your DSP detected line repeats so much. I don't think that's expected — it is printed when the module is probing for devices. I wonder can you modprobe -r / modprobe snd_hda_intel to poke it when it isn't working?

[1] https://fwupd.org/lvfs/devices/com.dell … 2.firmware
[2] https://bbs.archlinux.org/viewtopic.php?id=273805

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#6 2024-04-10 20:30:47

NoobKrusher3000
Member
Registered: 2024-02-23
Posts: 8

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

That is pretty odd. Here's another question. Should I have pipewire-session-manager installed? I've heard that it's either pipewire-session-manager or wireplumber from the wiki, but it's a dependency for my dotfiles and it depends on wireplumber. I'm not quite sure. 

 ❯ modprobe -r / modprobe snd_hda_intel
modprobe: FATAL: Module / not found.

I looked at your [2] post and noticed a difference in installed packages. I'm going to check that out.
EDIT: I checked my BIOS and Fast Boot was enabled. I disabled it. The sound currently works. There have been times where my audio has temporarily worked, so it might just be a coincidence. I'll see if it lasts.

Last edited by NoobKrusher3000 (2024-04-10 20:39:30)

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#7 2024-04-10 20:34:55

Brocellous
Member
Registered: 2017-11-27
Posts: 146

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

I mean modprobe -r followed by modprobe, presumably this would force it to re-probe.

pipewire-session-manager has been deprecated. It was replaced by wireplumber. You don't need it.

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#8 2024-04-10 20:45:20

NoobKrusher3000
Member
Registered: 2024-02-23
Posts: 8

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

I'll see if this works as a workaround. 

 modprobe -r snd_hda_intel

and then 

 modprobe snd_hda_intel

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#9 2024-04-10 20:50:03

Brocellous
Member
Registered: 2017-11-27
Posts: 146

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

If this is dual boot and you had fastboot enabled that could definitely cause this. You probably found the cause.

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#10 2024-04-11 02:20:35

NoobKrusher3000
Member
Registered: 2024-02-23
Posts: 8

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

It's not a dualboot. That and also: 

 ❯ systemctl status wireplumber
Unit wireplumber.service could not be found.
❯ systemctl --user status wireplumber
● wireplumber.service - Multimedia Service Session Manager
     Loaded: loaded (/usr/lib/systemd/user/wireplumber.service; enabled; preset: enabled)
     Active: active (running) since Wed 2024-04-10 15:36:56 CDT; 5h 57min ago
   Main PID: 541 (wireplumber)
      Tasks: 7 (limit: 38310)
     Memory: 133.8M (peak: 134.2M)
        CPU: 2.958s
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/wireplumber.service
             └─541 /usr/bin/wireplumber

Apr 10 15:36:56 billlly wireplumber[541]: Failed to get percentage from UPower: org.freedesktop.DBus.Error.NameHasNoOwner
Apr 10 15:36:56 billlly wireplumber[541]: [0:00:12.073179612] [541] ERROR IPAModule ipa_module.cpp:172 Symbol ipaModuleIn>
Apr 10 15:36:56 billlly wireplumber[541]: [0:00:12.073201549] [541] ERROR IPAModule ipa_module.cpp:292 v4l2-compat.so: IP>
Apr 10 15:36:56 billlly wireplumber[541]: [0:00:12.073253010] [541]  INFO Camera camera_manager.cpp:284 libcamera v0.2.0
Apr 10 21:07:24 billlly wireplumber[541]: org.bluez.GattManager1.RegisterApplication() failed: GDBus.Error:org.bluez.Erro>
Apr 10 21:07:24 billlly wireplumber[541]: "v4l2" calling after timer expiry for 20736:/dev/video0(uvc)
Apr 10 21:14:49 billlly wireplumber[541]: org.bluez.GattManager1.RegisterApplication() failed: GDBus.Error:org.bluez.Erro>
Apr 10 21:14:49 billlly wireplumber[541]: "v4l2" calling after timer expiry for 20736:/dev/video0(uvc)
Apr 10 21:30:59 billlly wireplumber[541]: org.bluez.GattManager1.RegisterApplication() failed: GDBus.Error:org.bluez.Erro>
Apr 10 21:30:59 billlly wireplumber[541]: "v4l2" calling after timer expiry for 20736:/dev/video0(uvc)
...skipping...
● wireplumber.service - Multimedia Service Session Manager
     Loaded: loaded (/usr/lib/systemd/user/wireplumber.service; enabled; preset: enabled)
     Active: active (running) since Wed 2024-04-10 15:36:56 CDT; 5h 57min ago
   Main PID: 541 (wireplumber)
      Tasks: 7 (limit: 38310)
     Memory: 133.8M (peak: 134.2M)
        CPU: 2.958s
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/wireplumber.service
             └─541 /usr/bin/wireplumber

Apr 10 15:36:56 billlly wireplumber[541]: Failed to get percentage from UPower: org.freedesktop.DBus.Error.NameHasNoOwner
Apr 10 15:36:56 billlly wireplumber[541]: [0:00:12.073179612] [541] ERROR IPAModule ipa_module.cpp:172 Symbol ipaModuleIn>
Apr 10 15:36:56 billlly wireplumber[541]: [0:00:12.073201549] [541] ERROR IPAModule ipa_module.cpp:292 v4l2-compat.so: IP>
Apr 10 15:36:56 billlly wireplumber[541]: [0:00:12.073253010] [541]  INFO Camera camera_manager.cpp:284 libcamera v0.2.0
Apr 10 21:07:24 billlly wireplumber[541]: org.bluez.GattManager1.RegisterApplication() failed: GDBus.Error:org.bluez.Erro>
Apr 10 21:07:24 billlly wireplumber[541]: "v4l2" calling after timer expiry for 20736:/dev/video0(uvc)
Apr 10 21:14:49 billlly wireplumber[541]: org.bluez.GattManager1.RegisterApplication() failed: GDBus.Error:org.bluez.Erro>
Apr 10 21:14:49 billlly wireplumber[541]: "v4l2" calling after timer expiry for 20736:/dev/video0(uvc)
Apr 10 21:30:59 billlly wireplumber[541]: org.bluez.GattManager1.RegisterApplication() failed: GDBus.Error:org.bluez.Erro>
Apr 10 21:30:59 billlly wireplumber[541]: "v4l2" calling after timer expiry for 20736:/dev/video0(uvc)

These errors are a bit different than the prior, makes me wonder.

Last edited by NoobKrusher3000 (2024-04-11 02:35:44)

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#11 2024-04-11 08:38:41

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,756

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

Looking at wireplumber when the underlying kernel sound device has issues will not really help.

I  see snd_soc_avs in your excerpt, which is on record for causing issues since 6.7 because it presumably handles VIDs/PIDs for cards it doesn't really support yet. Quick and immediate fix is to blacklist snd_soc_avs. Proper fix would be reporting the issue to the kernel devs so that it can be adjusted.

If blacklisting it didn't help post 

sudo fuser -v /dev/snd/*
aplay -l
pactl list cards
pactl list sinks

Last edited by V1del (2024-04-11 08:40:42)

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#12 2024-04-11 23:14:23

NoobKrusher3000
Member
Registered: 2024-02-23
Posts: 8

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

I booted up with the same dreaded error message on my TTY. 

 ❯ sudo fuser -v /dev/snd/*
[sudo] password for isaac:
                     USER        PID ACCESS COMMAND
/dev/snd/seq:        isaac       527 F.... pipewire
❯ aplay -l
**** List of PLAYBACK Hardware Devices ****
 ❯ pactl list cards
Card #46
	Name: alsa_card.comprC0
	Driver: alsa:compressed
	Owner Module: n/a
	Properties:
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.path = "hw:0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.api = "alsa:compressed"
		device.bus_path = "platform-avs_probe_mb"
		device.description = "Compress-Offload device (ALSA card 0)"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog"
		device.name = "alsa_card.comprC0"
		device.plugged.usec = "5640926"
		device.subsystem = "sound"
		sysfs.path = "/devices/platform/avs_probe_mb/sound/card0"
		media.class = "Audio/Device"
		factory.id = "14"
		client.id = "45"
		object.id = "46"
		object.serial = "46"
		object.path = "alsa:pcm:0"
		alsa.card = "0"
		alsa.card_name = "avs_probe_mb"
		alsa.long_card_name = "DellInc.-XPS159560--05FFDN"
		alsa.driver_name = "snd_soc_avs_probe"
		device.string = "0"
	Profiles:
		off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
		pro-audio: Pro Audio (sinks: 0, sources: 0, priority: 1, available: yes)
	Active Profile: off
❯ pactl list sinks
Sink #33
	State: SUSPENDED
	Name: auto_null
	Description: Dummy Output
	Driver: PipeWire
	Sample Specification: float32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 0 /   0% / -inf dB,   front-right: 0 /   0% / -inf dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: auto_null.monitor
	Latency: 0 usec, configured 0 usec
	Flags: DECIBEL_VOLUME LATENCY
	Properties:
		node.name = "auto_null"
		device.description = "Dummy Output"
		audio.rate = "48000"
		audio.channels = "2"
		audio.position = "FL,FR"
		media.class = "Audio/Sink"
		factory.name = "support.null-audio-sink"
		node.virtual = "true"
		monitor.channel-volumes = "true"
		factory.id = "18"
		clock.quantum-limit = "8192"
		client.id = "32"
		node.driver = "true"
		factory.mode = "merge"
		audio.adapt.follower = ""
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "33"
		object.serial = "33"
	Formats:
		pcm

With that now, I've created the file /etc/modprobe.d/blacklist.conf and added the line "blacklist snd_soc_avs" to it.

Last edited by NoobKrusher3000 (2024-04-11 23:18:20)

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#13 2024-04-11 23:17:19

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,756

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

That confirms it's currently blocked by avs. Blacklist snd_soc_avs https://wiki.archlinux.org/title/Kernel … acklisting

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#14 2024-04-11 23:22:11

NoobKrusher3000
Member
Registered: 2024-02-23
Posts: 8

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

Audio seems to be working now. Thank you for the help.

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#15 2024-04-11 23:23:46

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,756

Re: [SOLVED] Audio Issues on Dell XPS 15 9560 (Intel i7-7700HQ)

Great, glad to hear, please mark as [SOLVED] by editing the title in your first post.

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