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#1 2024-07-08 11:10:36

Wafarm
Member
Registered: 2022-08-27
Posts: 2

Random system freezes troubleshooting

Hi guys! I've been using arch as my daily driver for a while. Everything works well except that the system can freeze randomly. When that occurs, the screen freezes, the audio playing starts looping and the keyboard stops working. SysRq also stops working (cat /proc/sys/kernel/sysrq returns 1). It can happen at any time but it occurs more frequently when I run pacman -Syu or when the system is shutting down.

I have checked various logs and found nothing useful. Also tried to switch kernel back to stable but the problem persists. I'm wondering how to troubleshoot the problem as it's annoying.
Here are some basic information about the system (using fastfetch as I don't know what information would be helpful). Thank you very much!

                  -`                     me@archlinux
                 .o+`                    ------------------------
                `ooo/                    OS: Arch Linux x86_64
               `+oooo:                   Host: CV15S
              `+oooooo:                  Kernel: Linux 6.9.8-zen1-1-zen
              -+oooooo+:                 Uptime: 1 min
            `/:-:++oooo+:                Packages: 1329 (pacman)
           `/++++/+++++++:               Shell: fish 3.7.1
          `/++++++++++++++:              Display (BOE0B40): 2560x1440 @ 165Hz (as 1280x720) [Built-in]
         `/+++ooooooooooooo/`            DE: KDE Plasma 6.1.2
        ./ooosssso++osssssso+`           WM: KWin (Wayland)
       .oossssso-````/ossssss+`          WM Theme: Breeze
      -osssssso.      :ssssssso.         Theme: Breeze (Light) [Qt], Breeze [GTK2/3]
     :osssssss/        osssso+++.        Icons: breeze [Qt], breeze [GTK2/3/4]
    /ossssssss/        +ssssooo/-        Font: Noto Sans (10pt) [Qt], Noto Sans (10pt) [GTK2/3/4]
  `/ossssso+/:-        -:/+osssso+-      Cursor: breeze (24px)
 `+sso+:-`                 `.-/+oso:     Terminal: konsole 24.5.2
`++:.                           `-/+/    CPU: 12th Gen Intel(R) Core(TM) i7-12650H (16) @ 4.70 GHz
.`                                 `/    GPU 1: NVIDIA GeForce RTX 4060 Max-Q / Mobile [Discrete]
                                         GPU 2: Intel UHD Graphics @ 1.40 GHz [Integrated]
                                         Memory: 6.18 GiB / 31.07 GiB (20%)
                                         Swap: 0 B / 16.00 GiB (0%)
                                         Disk (/): 76.98 GiB / 384.68 GiB (20%) - btrfs
                                         Disk (/mnt/Data): 293.62 GiB / 452.93 GiB (65%) - ntfs3
                                         Disk (/mnt/Windows): 32.18 GiB / 100.00 GiB (32%) - ntfs3
                                         Local IP (wlan0): 192.168.71.57/24 *
                                         Battery: 78% [AC Connected]
                                         Locale: en_US.UTF-8

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#2 2024-07-08 11:17:12

gromit
Package Maintainer (PM)
From: Germany
Registered: 2024-02-10
Posts: 230
Website

Re: Random system freezes troubleshooting

Did you already check if using the linux-lts package makes a difference for you?

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#3 2024-07-08 13:42:40

seth
Member
Registered: 2012-09-03
Posts: 54,454

Re: Random system freezes troubleshooting

occurs more frequently when I run pacman -Syu or when the system is shutting down

https://bbs.archlinux.org/viewtopic.php … 7#p2181447

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#4 2024-07-08 15:41:40

Wafarm
Member
Registered: 2022-08-27
Posts: 2

Re: Random system freezes troubleshooting

gromit wrote:

Did you already check if using the linux-lts package makes a difference for you?

Yep, nothing changed.

Thank you, I will give it a try.

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