Computer freezes when ethernet cable plugged in

tayler · 2024-05-06 19:43:27

hi,

I am experiencing a very similar issue to this topic. When I plug in my ethernet cable, the internet connection stops working and i can't run any commands in the terminal. The terminal always just hangs until i force restart the computer. Just the 2 days ago it was working fine. I'm not sure when or why it started either. The problem is the solution to that topic doesn't work for me. The uefi setting that is mentioned is already disabled, so I cant change that. Also when I run "nmcli radio wifi off", it does not cause the issue like it did for the other author.

Also, randomly this issue will not happen for a few minutes. I have not been able to find out when or why the issue goes away, but it always seems to come back.
Also, if the ethernet cable is plugged in on startup, it will work fine but as soon as I unplug, the wifi switches on, then I plug it back in, the issue comes back.

My system is a lenovo thinkpad t490.

network cards I see when I run "lspci -v"

00:14.3 Network controller: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] (rev 30)
	Subsystem: Intel Corporation Device 0030
	Flags: bus master, fast devsel, latency 0, IRQ 174, IOMMU group 6
	Memory at d9738000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi

00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (6) I219-LM (rev 30)
	Subsystem: Lenovo Device 2279
	Flags: bus master, fast devsel, latency 0, IRQ 173, IOMMU group 13
	Memory at d9700000 (32-bit, non-prefetchable) [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: e1000e
	Kernel modules: e1000e

output from running "sudo dmesg | grep e1000e "

[  234.950433] e1000e: Intel(R) PRO/1000 Network Driver
[  234.950438] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
[  234.958508] e1000e 0000:00:1f.6: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[  235.154188] e1000e 0000:00:1f.6 0000:00:1f.6 (uninitialized): registered PHC clock
[  235.325815] e1000e 0000:00:1f.6 eth0: (PCI Express:2.5GT/s:Width x1) 00:2b:67:54:ba:c7
[  235.325820] e1000e 0000:00:1f.6 eth0: Intel(R) PRO/1000 Network Connection
[  235.325933] e1000e 0000:00:1f.6 eth0: MAC: 13, PHY: 12, PBA No: 1000FF-0FF
[  235.330811] e1000e 0000:00:1f.6 enp0s31f6: renamed from eth0

this is the output from running "sudo journalctl -f" and plugging in the ethernet cable

May 06 14:19:04 machine1 kernel: BUG: scheduling while atomic: kworker/5:1/2788/0x00000002
May 06 14:19:04 machine1 kernel: Modules linked in: bnep ccm joydev mousedev snd_sof_pci_intel_cnl snd_sof_intel_hda_common soundwire_intel snd_sof_intel_hda_mlink soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_sof_utils soundwire_generic_allocation soundwire_bus snd_soc_skl intel_uncore_frequency intel_uncore_frequency_common snd_soc_hdac_hda snd_hda_codec_hdmi intel_pmc_core_pltdrv snd_hda_ext_core intel_pmc_core snd_soc_sst_ipc intel_vsec pmt_telemetry snd_soc_sst_dsp pmt_class snd_soc_acpi_intel_match intel_tcc_cooling snd_soc_acpi x86_pkg_temp_thermal intel_powerclamp snd_soc_core snd_ctl_led coretemp snd_compress iwlmvm ac97_bus snd_hda_codec_realtek kvm_intel snd_pcm_dmaengine snd_hda_codec_generic snd_hda_intel mac80211 snd_intel_dspcfg snd_intel_sdw_acpi kvm btusb uvcvideo processor_thermal_device_pci_legacy iTCO_wdt libarc4 snd_hda_codec intel_pmc_bxt processor_thermal_device videobuf2_vmalloc btrtl iTCO_vendor_support processor_thermal_wt_hint uvc irqbypass snd_hda_core btintel
May 06 14:19:04 machine1 kernel:  processor_thermal_rfim videobuf2_memops intel_rapl_msr mei_wdt mei_pxp mei_hdcp processor_thermal_rapl e1000e snd_hwdep btbcm iwlwifi videobuf2_v4l2 rapl spi_nor snd_pcm i2c_i801 vfat think_lmi intel_rapl_common btmtk ucsi_acpi videodev intel_cstate ptp psmouse intel_uncore fat typec_ucsi bluetooth firmware_attributes_class intel_wmi_thunderbolt mtd pcspkr processor_thermal_wt_req wmi_bmof snd_timer thunderbolt i2c_smbus videobuf2_common intel_lpss_pci pps_core cfg80211 mei_me processor_thermal_power_floor intel_lpss typec mc processor_thermal_mbox mei ecdh_generic intel_soc_dts_iosf roles intel_pch_thermal idma64 int3403_thermal int340x_thermal_zone int3400_thermal acpi_pad pinctrl_cannonlake acpi_thermal_rel mac_hid crypto_user loop nfnetlink ip_tables x_tables ext4 crc32c_generic crc16 mbcache jbd2 dm_crypt cbc encrypted_keys trusted asn1_encoder tee dm_mod i915 crct10dif_pclmul crc32_pclmul crc32c_intel polyval_clmulni polyval_generic gf128mul ghash_clmulni_intel thinkpad_acpi sha512_ssse3 serio_raw
May 06 14:19:04 machine1 kernel:  sha256_ssse3 atkbd ledtrig_audio sha1_ssse3 libps2 i2c_algo_bit platform_profile drm_buddy aesni_intel snd vivaldi_fmap sdhci_pci nvme ttm cqhci crypto_simd soundcore intel_gtt sdhci rfkill cryptd nvme_core drm_display_helper spi_intel_pci video spi_intel mmc_core xhci_pci nvme_auth cec xhci_pci_renesas i8042 serio wmi
May 06 14:19:04 machine1 kernel: CPU: 5 PID: 2788 Comm: kworker/5:1 Not tainted 6.8.9-arch1-1 #1 b1154d98cdfe0792477fb31da8bf552e17e27d3c
May 06 14:19:04 machine1 kernel: Hardware name: LENOVO 20N3SGA800/20N3SGA800, BIOS N2IET97W (1.75 ) 10/09/2021
May 06 14:19:04 machine1 kernel: Workqueue: events linkwatch_event
May 06 14:19:04 machine1 kernel: Call Trace:
May 06 14:19:04 machine1 kernel:  <TASK>
May 06 14:19:04 machine1 kernel:  dump_stack_lvl+0x64/0x80
May 06 14:19:04 machine1 kernel:  __schedule_bug+0x56/0x70
May 06 14:19:04 machine1 kernel:  __schedule+0x10f0/0x1520
May 06 14:19:04 machine1 kernel:  ? update_sd_lb_stats.constprop.0+0x12d/0xa10
May 06 14:19:04 machine1 kernel:  ? ktime_get+0x3c/0xa0
May 06 14:19:04 machine1 kernel:  ? lapic_next_deadline+0x2c/0x40
May 06 14:19:04 machine1 kernel:  ? hrtimer_start_range_ns+0x25b/0x350
May 06 14:19:04 machine1 kernel:  schedule+0x32/0xd0
May 06 14:19:04 machine1 kernel:  schedule_hrtimeout_range_clock+0xbe/0x140
May 06 14:19:04 machine1 kernel:  ? __pfx_hrtimer_wakeup+0x10/0x10
May 06 14:19:04 machine1 kernel:  usleep_range_state+0x64/0x90
May 06 14:19:04 machine1 kernel:  e1000e_read_phy_reg_mdic+0x87/0x280 [e1000e a49de1c2e396c07304d6d39b2fa9bd67e461a765]
May 06 14:19:04 machine1 kernel:  e1000e_update_stats+0x513/0x730 [e1000e a49de1c2e396c07304d6d39b2fa9bd67e461a765]
May 06 14:19:04 machine1 kernel:  e1000e_get_stats64+0x2e/0x120 [e1000e a49de1c2e396c07304d6d39b2fa9bd67e461a765]
May 06 14:19:04 machine1 kernel:  dev_get_stats+0x5d/0x110
May 06 14:19:04 machine1 kernel:  rtnl_fill_stats+0x3b/0x130
May 06 14:19:04 machine1 kernel:  rtnl_fill_ifinfo+0x872/0x1580
May 06 14:19:04 machine1 kernel:  ? __alloc_skb+0x8c/0x1a0
May 06 14:19:04 machine1 kernel:  rtmsg_ifinfo_build_skb+0xae/0x120
May 06 14:19:04 machine1 kernel:  rtmsg_ifinfo+0x3c/0x90
May 06 14:19:04 machine1 kernel:  netdev_state_change+0x89/0x90
May 06 14:19:04 machine1 kernel:  linkwatch_do_dev+0x4f/0x60
May 06 14:19:04 machine1 kernel:  __linkwatch_run_queue+0xe1/0x260
May 06 14:19:04 machine1 kernel:  linkwatch_event+0x31/0x40
May 06 14:19:04 machine1 kernel:  process_one_work+0x178/0x350
May 06 14:19:04 machine1 kernel:  worker_thread+0x30f/0x450
May 06 14:19:04 machine1 kernel:  ? __pfx_worker_thread+0x10/0x10
May 06 14:19:04 machine1 kernel:  kthread+0xe5/0x120
May 06 14:19:04 machine1 kernel:  ? __pfx_kthread+0x10/0x10
May 06 14:19:04 machine1 kernel:  ret_from_fork+0x31/0x50
May 06 14:19:04 machine1 kernel:  ? __pfx_kthread+0x10/0x10
May 06 14:19:04 machine1 kernel:  ret_from_fork_asm+0x1b/0x30
May 06 14:19:04 machine1 kernel:  </TASK>

Thanks for any help you can give.

seth · 2024-05-06 21:16:43

https://bbs.archlinux.org/viewtopic.php?id=294828

Papillon · 2024-07-24 23:59:10

I have the same problem for many years. Today I saw a post sating that the problem is about network controller.

Here are the post: https://bbs.archlinux.org/viewtopic.php?id=270704

seth · 2024-07-25 06:36:30

That thread seems so have resolved in broken hardware?
The recent-ish e1000e issues fitting the OPs pattern were a thing recent-ish (not "many years") but also seem fixed w/ some 6.9 kernel?

Arch Linux

#1 2024-05-06 19:43:27

Computer freezes when ethernet cable plugged in

#2 2024-05-06 21:16:43

Re: Computer freezes when ethernet cable plugged in

#3 2024-07-24 23:59:10

Re: Computer freezes when ethernet cable plugged in

#4 2024-07-25 06:36:30

Re: Computer freezes when ethernet cable plugged in

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