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#1 2024-10-03 05:16:30

Greasily3062
Member
From: Philippines
Registered: 2022-08-18
Posts: 57

ASUS ExpertBook keyboard not working

trying to run the arch linux live usb but the keyboard is not working.

it shows an error:

Triggering uevents...
[ 2.469499] atkbd serio0: Failed to deactivate keyboard on isa0060/serio0
[ 2.876102] atkbd serio0: Failed to enable keyboard on isa0060/serio0

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#2 2024-10-03 09:44:46

gromit
Package Maintainer (PM)
From: Germany
Registered: 2024-02-10
Posts: 710
Website

Re: ASUS ExpertBook keyboard not working

Did this work in the past? Also does it work when you use an older iso?

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#3 2024-10-03 10:11:50

Greasily3062
Member
From: Philippines
Registered: 2022-08-18
Posts: 57

Re: ASUS ExpertBook keyboard not working

gromit wrote:

Did this work in the past? Also does it work when you use an older iso?

it doesn't work in the past. this is my first time putting the arch linux live usb in this laptop. older ISO.. where can i get those?

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#4 2024-10-03 10:16:53

Greasily3062
Member
From: Philippines
Registered: 2022-08-18
Posts: 57

Re: ASUS ExpertBook keyboard not working

tried Including

i8042.dumbkbd=1 

in the parameters by hitting 'e' at the grub menu. The said error has disappeared but the keyboard is still not working.

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#5 2024-10-03 10:28:55

gromit
Package Maintainer (PM)
From: Germany
Registered: 2024-02-10
Posts: 710
Website

Re: ASUS ExpertBook keyboard not working

Here you can find older ISOs: https://archive.archlinux.org/iso/

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#6 2024-10-08 00:58:29

Greasily3062
Member
From: Philippines
Registered: 2022-08-18
Posts: 57

Re: ASUS ExpertBook keyboard not working

gromit wrote:

Here you can find older ISOs: https://archive.archlinux.org/iso/

Good day sir.

Thank you for this link. I tried some of the old ISOs but still they keyboard doesn't work. I found out that since 2020 in this link that this brand of laptop has a problem with keyboard and still unsolved. But still thank you again for the reply.

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#7 2024-10-08 02:14:42

coel
Member
Registered: 2022-10-29
Posts: 8

Re: ASUS ExpertBook keyboard not working

There are probably no drivers written specifically for this laptops keyboard. Try attaching an external usb keyboard and see if it works. Had the same issue on Asus TUF.


Are you feeling alright today?

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#8 2024-10-08 06:39:05

Greasily3062
Member
From: Philippines
Registered: 2022-08-18
Posts: 57

Re: ASUS ExpertBook keyboard not working

coel wrote:

There are probably no drivers written specifically for this laptops keyboard. Try attaching an external usb keyboard and see if it works. Had the same issue on Asus TUF.

Good day sir. I already done the external keyboard before I made this post and yes it works. But its just a hassle to not just use its built in keyboard.

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