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#26 2024-11-12 17:38:16

Seacat17
Member
Registered: 2023-05-13
Posts: 58

Re: Periodic fatal USB failure

Linux 6.10.10

[ 3537.544248] rndis_host 1-1:1.0 enp5s0f3u1: unregister 'rndis_host' usb-0000:05:00.3-1, RNDIS device
[ 3538.669963] usb 1-1: new high-speed USB device number 11 using xhci_hcd
[ 3538.814210] usb 1-1: New USB device found, idVendor=04e8, idProduct=6863, bcdDevice= 4.00
[ 3538.814226] usb 1-1: New USB device strings: Mfr=7, Product=8, SerialNumber=9
[ 3538.814229] usb 1-1: Product: SAMSUNG_Android
[ 3538.814231] usb 1-1: Manufacturer: SAMSUNG
[ 3538.814233] usb 1-1: SerialNumber: RFCT32RPZRN
[ 3538.864943] rndis_host 1-1:1.0 usb0: register 'rndis_host' at usb-0000:05:00.3-1, RNDIS device, 02:2e:14:13:0e:61
[ 3538.897403] rndis_host 1-1:1.0 enp5s0f3u1: renamed from usb0
[ 3801.964202] retire_capture_urb: 822 callbacks suppressed
[ 3807.336599] usb 1-2: timeout: still 12 active urbs on EP #86
[ 3811.533316] xhci_hcd 0000:05:00.3: xHCI host not responding to stop endpoint command
[ 3811.536642] xhci_hcd 0000:05:00.3: xHCI host controller not responding, assume dead
[ 3811.536642] xhci_hcd 0000:05:00.3: HC died; cleaning up
[ 3811.549413] usb 1-2: Not enough bandwidth for altsetting 0
[ 3811.549418] usb 1-2: 2:0: usb_set_interface failed (-19)
[ 3811.549450] usb 1-1: USB disconnect, device number 11
[ 3811.549492] rndis_host 1-1:1.0 enp5s0f3u1: unregister 'rndis_host' usb-0000:05:00.3-1, RNDIS device
[ 3811.600202] usb 1-2: USB disconnect, device number 7
[ 3811.783561] usb 1-4: USB disconnect, device number 4

I think I'm doomed here... Looks like my worst fear - a hardware issue...

EDIT: System journal becomes a mess when this error occurs so I had to use Grep to filter things out and only see stuff related to USB.

Nov 12 18:31:36 seacat17-laptop kernel: usb 1-1: new high-speed USB device number 11 using xhci_hcd
Nov 12 18:31:36 seacat17-laptop kernel: usb 1-1: New USB device found, idVendor=04e8, idProduct=6863, bcdDevice= 4.00
Nov 12 18:31:36 seacat17-laptop kernel: usb 1-1: New USB device strings: Mfr=7, Product=8, SerialNumber=9
Nov 12 18:31:36 seacat17-laptop kernel: usb 1-1: Product: SAMSUNG_Android
Nov 12 18:31:36 seacat17-laptop kernel: usb 1-1: Manufacturer: SAMSUNG
Nov 12 18:31:36 seacat17-laptop kernel: usb 1-1: SerialNumber: RFCT32RPZRN
Nov 12 18:31:36 seacat17-laptop NetworkManager[756]: <info>  [1731432696.5601] manager: (usb0): new Ethernet device (/org/freedesktop/NetworkManager/Devices/9)
Nov 12 18:31:36 seacat17-laptop kernel: rndis_host 1-1:1.0 usb0: register 'rndis_host' at usb-0000:05:00.3-1, RNDIS device, 02:2e:14:13:0e:61
Nov 12 18:31:36 seacat17-laptop mtp-probe[7784]: checking bus 1, device 11: "/sys/devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb1/1-1"
Nov 12 18:31:36 seacat17-laptop systemd-networkd[683]: usb0: Interface name change detected, renamed to enp5s0f3u1.
Nov 12 18:31:36 seacat17-laptop NetworkManager[756]: <info>  [1731432696.5917] device (usb0): interface index 8 renamed iface from 'usb0' to 'enp5s0f3u1'
Nov 12 18:31:36 seacat17-laptop kernel: rndis_host 1-1:1.0 enp5s0f3u1: renamed from usb0
Nov 12 18:31:36 seacat17-laptop mtp-probe[7808]: checking bus 1, device 11: "/sys/devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb1/1-1"
Nov 12 18:36:05 seacat17-laptop kernel: usb 1-2: timeout: still 12 active urbs on EP #86
Nov 12 18:36:09 seacat17-laptop kernel: usb 1-2: Not enough bandwidth for altsetting 0
Nov 12 18:36:09 seacat17-laptop kernel: usb 1-2: 2:0: usb_set_interface failed (-19)
Nov 12 18:36:09 seacat17-laptop kernel: usb 1-1: USB disconnect, device number 11
Nov 12 18:36:09 seacat17-laptop kernel: rndis_host 1-1:1.0 enp5s0f3u1: unregister 'rndis_host' usb-0000:05:00.3-1, RNDIS device
Nov 12 18:36:09 seacat17-laptop kernel: usb 1-2: USB disconnect, device number 7
Nov 12 18:36:09 seacat17-laptop kernel: usb 1-4: USB disconnect, device number 4

Last edited by Seacat17 (2024-11-12 17:44:36)


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#27 2024-11-12 20:17:52

seth
Member
Registered: 2012-09-03
Posts: 59,171

Re: Periodic fatal USB failure

The the behavior w/ a different software stack, eg. a life distro like https://grml.org/

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#28 2024-11-13 00:19:37

Seacat17
Member
Registered: 2023-05-13
Posts: 58

Re: Periodic fatal USB failure

seth wrote:

The the behavior w/ a different software stack, eg. a life distro like https://grml.org/

This issue occurs only when using the system for some time. It can happen minutes after launch, it can happen days after launch.


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#29 2024-11-13 07:10:47

seth
Member
Registered: 2012-09-03
Posts: 59,171

Re: Periodic fatal USB failure

You could try knoppix on a lazy sunday afternoon and explore some software you've never tried before or so.
It'll likely help to identify whether this is a HW issue.

Have you ever posted a complete system journal contexting the errors and also "lspci -tvnn" and "lsusb -tv" to illustrate the būs configuration in a working state?

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#30 2024-11-13 12:59:44

Seacat17
Member
Registered: 2023-05-13
Posts: 58

Re: Periodic fatal USB failure

seth wrote:

Have you ever posted a complete system journal contexting the errors and also "lspci -tvnn" and "lsusb -tv" to illustrate the būs configuration in a working state?

[seacat17@seacat17-laptop ~]$ lspci -tvnn
-[0000:00]-+-00.0  Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne Root Complex [1022:1630]
           +-00.2  Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne IOMMU [1022:1631]
           +-01.0  Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
           +-01.1-[01]--+-00.0  NVIDIA Corporation GA107M [GeForce RTX 3050 Mobile] [10de:25a2]
           |            \-00.1  NVIDIA Corporation Device [10de:2291]
           +-01.2-[02]----00.0  Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller [10ec:8168]
           +-02.0  Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
           +-02.1-[03]----00.0  Realtek Semiconductor Co., Ltd. RTL8852AE 802.11ax PCIe Wireless Network Adapter [10ec:8852]
           +-02.4-[04]----00.0  Intel Corporation SSD 670p Series [Keystone Harbor] [8086:f1aa]
           +-08.0  Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge [1022:1632]
           +-08.1-[05]--+-00.0  Advanced Micro Devices, Inc. [AMD/ATI] Cezanne [Radeon Vega Series / Radeon Vega Mobile Series] [1002:1638]
           |            +-00.2  Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor [1022:15df]
           |            +-00.3  Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1 [1022:1639]
           |            +-00.4  Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1 [1022:1639]
           |            +-00.5  Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor [1022:15e2]
           |            \-00.6  Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller [1022:15e3]
           +-08.2-[06]--+-00.0  Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901]
           |            \-00.1  Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901]
           +-14.0  Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:790b]
           +-14.3  Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:790e]
           +-18.0  Advanced Micro Devices, Inc. [AMD] Cezanne Data Fabric; Function 0 [1022:166a]
           +-18.1  Advanced Micro Devices, Inc. [AMD] Cezanne Data Fabric; Function 1 [1022:166b]
           +-18.2  Advanced Micro Devices, Inc. [AMD] Cezanne Data Fabric; Function 2 [1022:166c]
           +-18.3  Advanced Micro Devices, Inc. [AMD] Cezanne Data Fabric; Function 3 [1022:166d]
           +-18.4  Advanced Micro Devices, Inc. [AMD] Cezanne Data Fabric; Function 4 [1022:166e]
           +-18.5  Advanced Micro Devices, Inc. [AMD] Cezanne Data Fabric; Function 5 [1022:166f]
           +-18.6  Advanced Micro Devices, Inc. [AMD] Cezanne Data Fabric; Function 6 [1022:1670]
           \-18.7  Advanced Micro Devices, Inc. [AMD] Cezanne Data Fabric; Function 7 [1022:1671]
[seacat17@seacat17-laptop ~]$ lsusb -tv
/:  Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/4p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 001: Dev 015, If 0, Class=Wireless, Driver=rndis_host, 480M
        ID 04e8:6863 Samsung Electronics Co., Ltd Galaxy series, misc. (tethering mode)
    |__ Port 001: Dev 015, If 1, Class=CDC Data, Driver=rndis_host, 480M
        ID 04e8:6863 Samsung Electronics Co., Ltd Galaxy series, misc. (tethering mode)
    |__ Port 002: Dev 017, If 0, Class=Audio, Driver=snd-usb-audio, 12M
        ID 1b3f:2008 Generalplus Technology Inc. 
    |__ Port 002: Dev 017, If 1, Class=Audio, Driver=snd-usb-audio, 12M
        ID 1b3f:2008 Generalplus Technology Inc. 
    |__ Port 002: Dev 017, If 2, Class=Audio, Driver=snd-usb-audio, 12M
        ID 1b3f:2008 Generalplus Technology Inc. 
    |__ Port 002: Dev 017, If 3, Class=Human Interface Device, Driver=usbhid, 12M
        ID 1b3f:2008 Generalplus Technology Inc. 
    |__ Port 004: Dev 003, If 0, Class=Wireless, Driver=btusb, 12M
        ID 0bda:2852 Realtek Semiconductor Corp. 
    |__ Port 004: Dev 003, If 1, Class=Wireless, Driver=btusb, 12M
        ID 0bda:2852 Realtek Semiconductor Corp. 
/:  Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 003.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/4p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 001: Dev 004, If 0, Class=Human Interface Device, Driver=usbhid, 12M
        ID 1038:184c SteelSeries ApS 
    |__ Port 001: Dev 004, If 1, Class=Human Interface Device, Driver=usbhid, 12M
        ID 1038:184c SteelSeries ApS 
    |__ Port 001: Dev 004, If 2, Class=Human Interface Device, Driver=usbhid, 12M
        ID 1038:184c SteelSeries ApS 
    |__ Port 001: Dev 004, If 3, Class=Human Interface Device, Driver=usbhid, 12M
        ID 1038:184c SteelSeries ApS 
    |__ Port 003: Dev 003, If 0, Class=Video, Driver=uvcvideo, 480M
        ID 0408:5365 Quanta Computer, Inc. 
    |__ Port 003: Dev 003, If 1, Class=Video, Driver=uvcvideo, 480M
        ID 0408:5365 Quanta Computer, Inc. 
/:  Bus 004.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
[seacat17@seacat17-laptop ~]$ 

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#31 2024-11-13 13:01:05

Seacat17
Member
Registered: 2023-05-13
Posts: 58

Re: Periodic fatal USB failure

seth wrote:

You could try knoppix on a lazy sunday afternoon and explore some software you've never tried before or so.
It'll likely help to identify whether this is a HW issue.

I'll check if my Nvidia GPU works with it and will give it a shot.


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#32 2024-11-13 14:18:41

seth
Member
Registered: 2012-09-03
Posts: 59,171

Re: Periodic fatal USB failure

There're only two USB hubs and they're on the same PCI as your GPU/audio - the Android from #26 is

    |__ Port 001: Dev 015, If 0, Class=Wireless, Driver=rndis_host, 480M
        ID 04e8:6863 Samsung Electronics Co., Ltd Galaxy series, misc. (tethering mode)
    |__ Port 001: Dev 015, If 1, Class=CDC Data, Driver=rndis_host, 480M
        ID 04e8:6863 Samsung Electronics Co., Ltd Galaxy series, misc. (tethering mode)

Do you always use it for/in tethering mode?

Also the snippet starts w/

[ 3537.544248] rndis_host 1-1:1.0 enp5s0f3u1: unregister 'rndis_host' usb-0000:05:00.3-1, RNDIS device
[ 3538.669963] usb 1-1: new high-speed USB device number 11 using xhci_hcd
[ 3538.814210] usb 1-1: New USB device found, idVendor=04e8, idProduct=6863, bcdDevice= 4.00
[ 3538.814226] usb 1-1: New USB device strings: Mfr=7, Product=8, SerialNumber=9
[ 3538.814229] usb 1-1: Product: SAMSUNG_Android
[ 3538.814231] usb 1-1: Manufacturer: SAMSUNG
[ 3538.814233] usb 1-1: SerialNumber: RFCT32RPZRN
[ 3538.864943] rndis_host 1-1:1.0 usb0: register 'rndis_host' at usb-0000:05:00.3-1, RNDIS device, 02:2e:14:13:0e:61
[ 3538.897403] rndis_host 1-1:1.0 enp5s0f3u1: renamed from usb0

so the tethering device is there, disappears and shows up again within < 1s
I'd not be surprised if your phone is the devi… root of all ev… errr… troublemaker.

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