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#1 2023-08-03 20:20:59

Roken
Member
From: South Wales, UK
Registered: 2012-01-16
Posts: 1,284

[FIXED] Tomb Raider and Shadow of the Tomb Raider on Steam

Neither are working now. Tomb Raider (the more recent one, not the original) silently quits, and Shadow of the Tomb Raider says "Shadow of the Tomb Raider cannot be started while Steam is not running".

Clearly, Steam is running (I'm launching it from my library). My first thoughts were NVidia drivers and my GPU, but I've swapped out my dual GTX 1070 for a single RTX 3090, with the same problem.

Google has been no help. Most of the so called fixes involve installing a (legally suspect) mod on Windows, which of course I'm not using, or various suggestions such as deleting the appcache folder, not of which make a blind bit of difference.

Other Steam games (Cyberpunk 2077, and a couple of lesser known titles), and a locally installed game which failed using wine, but runs a treat when I add the local version to my Steam library (Trackmania Nations Forever), but neither of the TR games will run. They used to, and if I boot to Windows (something I rarely do) they run no problem via Steam on Windows.

Both games legally bought and paid for.

System fully up to date (testing repos).

If I wasn't already bald, I'd be tearing my hair out by now.

Any ideas where to go from here?

TIA.

EDIT: Before anyone asks, I've re-installed Steam, and dumped at least Shadow in Steam and re-installed.

EDIT2: And yes, I've tried various compatibility settings in Steam.

Last edited by Roken (2023-08-10 16:52:09)


Ryzen 5900X 12 core/24 thread - RTX 3090 FE 24 Gb, Asus B550-F Gaming MB, 128Gb Corsair DDR4, Cooler Master N300 chassis, 5 HD (2 NvME PCI, 4SSD) + 1 x optical.
Linux user #545703

/ is the root of all problems.

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#2 2023-08-04 12:00:10

djsigmann
Member
Registered: 2022-09-04
Posts: 5

Re: [FIXED] Tomb Raider and Shadow of the Tomb Raider on Steam

Can't speak for Shadow of the Tomb Raider as I haven't played it, but I have run the Tomb Raider reboot from 2013.
Under compatibility, are you running it via proton or are you running it natively (i.e. the 'Steam Linux Runtime')?

The first thing I'd do is run steam directly from a terminal emulator (add whatever options you'd normally use, probably none, but you can check the steam.desktop file if you're unsure):

steam

This allows you to see any log or error messages that steam or its child processes throw to stdout/stderr.
Try running the game then and post the output.

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#3 2023-08-04 14:20:47

Roken
Member
From: South Wales, UK
Registered: 2012-01-16
Posts: 1,284

Re: [FIXED] Tomb Raider and Shadow of the Tomb Raider on Steam

Not a lot of help, TBH. Complete log from starting steam to trying to launch SOTR and quitting steam after it fails:

steam.sh[3808942]: Running Steam on arch rolling 64-bit
steam.sh[3808942]: STEAM_RUNTIME is enabled automatically
setup.sh[3809016]: Steam runtime environment up-to-date!
steam.sh[3808942]: Steam client's requirements are satisfied
08/04 15:18:10 Init: Installing breakpad exception handler for appid(steam)/version(1690583737)/tid(3809106)
/usr/share/themes/Adwaita-dark/gtk-2.0/main.rc:733: error: unexpected identifier 'direction', expected character '}'
/usr/share/themes/Adwaita-dark/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant
GetWin32Stats: display was not open yet, good
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[3809122]: Runtime for steamwebhelper: defaulting to /home/steve/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[3809122]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
CAppInfoCacheReadFromDiskThread took 15 milliseconds to initialize
BRefreshApplicationsInLibrary 1: 0ms
BuildCompleteAppOverviewChange: 190 apps
RegisterForAppOverview 1: 9ms
RegisterForAppOverview 2: 9ms
/bin/sh\0-c\0/home/steve/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=750920 -- /home/steve/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/steve/.local/share/Steam/steamapps/common/Shadow of the Tomb Raider/SOTTR.exe'\0
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
0084:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0084:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0084:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0084:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0084:fixme:wineusb:query_id Unhandled ID query type 0x5.
0084:fixme:wineusb:query_id Unhandled ID query type 0x5.
0084:fixme:wineusb:query_id Unhandled ID query type 0x5.
0084:fixme:wineusb:query_id Unhandled ID query type 0x5.
0084:fixme:wineusb:query_id Unhandled ID query type 0x5.
0084:fixme:wineusb:query_id Unhandled ID query type 0x5.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
010c:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION
010c:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 00000001001A98B8, 43) stub
0174:fixme:ver:GetCurrentPackageId (000000000318FE10 0000000000000000): stub
010c:fixme:file:NtLockFile I/O completion on lock not implemented yet
ERROR: ld.so: object '/home/steve/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
0184:fixme:file:NtLockFile I/O completion on lock not implemented yet
0184:fixme:process:SetProcessShutdownParameters (00000100, 00000001): partial stub.
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Fossilize INFO: Overriding serialization path: "/home/steve/.local/share/Steam/steamapps/shadercache/750920/fozpipelinesv6/steamapprun_pipeline_cache".
Fossilize INFO: Overriding serialization path: "/home/steve/.local/share/Steam/steamapps/shadercache/750920/fozpipelinesv6/steamapprun_pipeline_cache".
010c:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (000000000011E870 1 C) semi-stub
010c:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (000000000011E4B0 1 C) semi-stub
0184:fixme:kernelbase:AppPolicyGetProcessTerminationMethod FFFFFFFFFFFFFFFA, 000000000011FD70
pid 3813968 != 3813967, skipping destruction (fork without exec?)
Uploaded AppInterfaceStats to Steam
WARNING: setlocale('en_US.UTF-8') failed, using locale: 'C'. International characters may not work.
[2023-08-04 15:18:10] Startup - updater built Jul 28 2023 18:44:09
[2023-08-04 15:18:10] Startup - Steam Client launched with: '/home/steve/.local/share/Steam/ubuntu12_32/steam'
[2023-08-04 15:18:10] Loading cached metrics from disk (/home/steve/.local/share/Steam/package/steam_client_metrics.bin)
[2023-08-04 15:18:10] Using the following download hosts for Public, Realm steamglobal
[2023-08-04 15:18:10] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-08-04 15:18:10] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-08-04 15:18:10] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-08-04 15:18:10] Verifying installation...
[2023-08-04 15:18:10] Verification complete
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf1231db0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf1230500
src/common/pipes.cpp (885) : stalled cross-thread pipe.
08/04 15:18:52 Init: Installing breakpad exception handler for appid(steam)/version(1690583737)/tid(3809106)
assert_20230804151852_33.dmp[3820042]: Uploading dump (out-of-process)
/tmp/dumps/assert_20230804151852_33.dmp
src/clientdll/steamclient.cpp (901) : bufRet.TellPut() == sizeof(uint8)
assert_20230804151852_33.dmp[3820042]: Finished uploading minidump (out-of-process): success = yes
assert_20230804151852_33.dmp[3820042]: response: CrashID=bp-0204b8ca-5777-4a35-a386-852cf2230804
assert_20230804151852_33.dmp[3820042]: file ''/tmp/dumps/assert_20230804151852_33.dmp'', upload yes: ''CrashID=bp-0204b8ca-5777-4a35-a386-852cf2230804''
[2023-08-04 15:19:12] Shutdown

Ryzen 5900X 12 core/24 thread - RTX 3090 FE 24 Gb, Asus B550-F Gaming MB, 128Gb Corsair DDR4, Cooler Master N300 chassis, 5 HD (2 NvME PCI, 4SSD) + 1 x optical.
Linux user #545703

/ is the root of all problems.

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#4 2023-08-10 16:56:17

Roken
Member
From: South Wales, UK
Registered: 2012-01-16
Posts: 1,284

Re: [FIXED] Tomb Raider and Shadow of the Tomb Raider on Steam

I'm marking this as "FIXED", though it isn't solved, and not a great solution for anyone with a large Steam library (I haven't).

I uninstalled Steam, and then purged anything related to Steam from my system. rebooted, and re-installed Steam. The downside is all installed games have to be re-installed. For me, I have a 1Gb un-metered internet service, but for others on metered or slow connections, this would be much more painful.

BUT, it's worked. Uninstalling just the game didn't work, I literally had to purge my system of Steam and start again. I still have no idea what was causing the problem. And I still have to add the one locally installed game (which works reliably using Steam, less so using wine) that I have, when I'm done re-installing the other games.


Ryzen 5900X 12 core/24 thread - RTX 3090 FE 24 Gb, Asus B550-F Gaming MB, 128Gb Corsair DDR4, Cooler Master N300 chassis, 5 HD (2 NvME PCI, 4SSD) + 1 x optical.
Linux user #545703

/ is the root of all problems.

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#5 2024-11-17 08:02:18

davasaurus
Member
Registered: 2024-11-17
Posts: 1

Re: [FIXED] Tomb Raider and Shadow of the Tomb Raider on Steam

I managed to work around this on my PopOS system by simply running the game from the terminal with STEAM_RUNTIME=0 set i.e. navigate to the install directory (where `ShadowOfTheTombRaider.sh` is) and run `STEAM_RUNTIME=0 ./ShadowOfTheTombRaider.sh`.

Obviously another imperfect solution, but easier than completely eradicating steam from my system and reinstalling everything. I realise it's not an Arch specific solution, but it seems unlikely the difference would matter for this specific situation and this page is relatively high in the google search results for the problem.

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