Printing results into COMPLETELY black (not blank) pages

Adriano ML · 2010-02-16 01:12:14

Hello fellow archers,

I'm currently experiencing some problems with CUPS, Gutenprint and my Epson Stylus CX4500. Up to some days ago, everything was fine, I could print grayscale and color, no problems. As of today, anything I print, turns into a giant black block. Even the test page turn arround this.

Besides that, the printer works fine on other OSes, and the "built-in" copy freature (No computer needed) works normaly.

I've looked into the cups log, but I just can't figure out a solution:

E [15/Feb/2010:19:46:15 -0200] [Job 150] Files have gone away!
E [15/Feb/2010:19:46:15 -0200] Missing <Job #> directive on line 275!
E [15/Feb/2010:19:46:15 -0200] Missing <Job #> directive on line 276!
E [15/Feb/2010:19:46:15 -0200] Missing <Job #> directive on line 277!
E [15/Feb/2010:19:46:15 -0200] Missing <Job #> directive on line 278!
E [15/Feb/2010:19:46:15 -0200] Missing <Job #> directive on line 279!
E [15/Feb/2010:19:46:15 -0200] Missing <Job #> directive on line 280!
E [15/Feb/2010:19:46:15 -0200] Missing <Job #> directive on line 281!
E [15/Feb/2010:19:46:15 -0200] Missing <Job #> directive on line 282!
E [15/Feb/2010:19:46:16 -0200] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [15/Feb/2010:19:48:26 -0200] [Job 163] Unable to send print file to printer: Input/output error
E [15/Feb/2010:19:49:50 -0200] cupsdAuthorize: pam_authenticate() returned 7 (Authentication failure)!
E [15/Feb/2010:19:49:59 -0200] cupsdAuthorize: pam_authenticate() returned 7 (Authentication failure)!
E [15/Feb/2010:21:20:08 -0200] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [15/Feb/2010:21:24:03 -0200] [Job 165] Unable to send print file to printer: Input/output error
E [15/Feb/2010:21:27:00 -0200] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [15/Feb/2010:21:35:01 -0200] [Job 166] Unable to send print file to printer: Input/output error

Seems that the file isn't reaching the printer. But... why?

I'm glad if someone has some information on this one.

psilo357 · 2010-02-16 04:48:07

i just updated today, and am having this same problem, printing results in an entire page of black, wasting TONS of ink...i have a canon mx310, and use the canon MP180 gutenprint driver, i did run

>>please run /usr/sbin/cups-genppdupdate
>>and restart cups deamon

just like it asks, and it has messed it up...the printer works fine if i use the copy feature as well, so its nothing wrong with the hardware...though when i print, it looks like the messages make it just fine. I tried uninstalling and reinstalling the printer and that doesn't help, same problem...

any help is appreciated, this printing is needed for school work...

thanks all

yumigator · 2010-02-16 05:14:34

psilo357 wrote:

i just updated today, and am having this same problem, printing results in an entire page of black, wasting TONS of ink...i have a canon mx310, and use the canon MP180 gutenprint driver, i did run
>>please run /usr/sbin/cups-genppdupdate
>>and restart cups deamon
just like it asks, and it has messed it up...the printer works fine if i use the copy feature as well, so its nothing wrong with the hardware...though when i print, it looks like the messages make it just fine. I tried uninstalling and reinstalling the printer and that doesn't help, same problem...
any help is appreciated, this printing is needed for school work...
thanks all

The same thing happened to me. Was working fine before the update.

EDIT: I'm on a Canon PIXMA MX850, MP610 drivers.

Last edited by yumigator (2010-02-16 05:25:22)

fabertawe · 2010-02-16 14:54:34

Another "me too" I'm afraid... Epson SX205. Worked perfectly before the updates, now just A4 black blocks.

thea · 2010-02-16 15:07:46

Yet another "me too". Xerox WorkCentre 7435 (although I don't the printer model matters here). All black with tiny images of something, even when printing test page. Tried downgrading to previous version of Gutenprint (which worked fine), but this doesn't make a difference.

Runiq · 2010-02-16 15:15:18

Me too - Epson Stylus DX7400, gutenprint.

The CUPS test page is black, but you can also print a "system test page" (or something along these lines, I'm not in front of my laptop ATM) from CUPS which works fine.

fabertawe · 2010-02-17 15:17:01

This has been reported as a bug -> http://bugs.archlinux.org/task/18339.

Following the advice there I downgraded Ghostscript...

sudo pacman -U /var/cache/pacman/pkg/ghostscript-8.70-4-x86_64.pkg.tar.gz

...and printing's working again for me.

thea · 2010-02-17 15:24:27

Thanks fabertawe!

This solution worked for me as well: sudo pacman -U /var/cache/pacman/pkg/ghostscript-8.70-4-i686.pkg.tar.gz

xenofungus · 2010-02-17 15:49:39

fabertawe wrote:

Another "me too" I'm afraid... Epson SX205. Worked perfectly before the updates, now just A4 black blocks.

Same here. I (think I) fixed it by choosing the updated drivers in cups -> admin -> modify printer (I did some other random changes, so I'm not sure)

I have to check again when I buy a new ink cardtrige, though

Last edited by xenofungus (2010-02-17 15:50:45)

Adriano ML · 2010-02-17 18:11:54

Downgrading ghostscript did the trick!

For anyone wondering where to find the old package:
http://arm.kh.nu/search/index.php?a=32& … ommunity=1

psilo357 · 2010-02-18 01:59:22

just for another datapoint, this fix also worked for me, had to get the new version of cups and gutenprint again, as i had downgraded both of those and it was causing pstoraster to fail, but now its working again!!! thanks for the fix, and i will remember about ghostscript from now on.

Also, thanks for the bookmark to ARM, going to come in real handy, though I had this package still in cache.

Thanks all, this fix works perfectly...

pcxz · 2010-02-21 13:10:08

Same here

Downgrade ghostscript ..ok

dmlawrence · 2010-02-25 00:16:15

Same problem here, Ghostscript downgrade fixed it.

Canon Pixma MP830 with Gutenprint 5.2.5.

zaniah · 2010-02-27 11:59:27

Thanks fabertawe! Same problem for me; fixed by running

sudo pacman -U ghostscript-8.70-4-x86_64.pkg.tar.gz

Epson DX4050 (PXA620) on Arch x86_64

emtorres · 2010-03-03 17:51:52

Thanks fabertawe and Adriano ML!
problem fixed. Epson CX7300 on Archlinux x86_64

ConnorBehan · 2010-03-05 00:34:44

*sigh* now I have:

IgnorePkg   = v86d dhcpcd kernel26 kernel26-firmware xorg-server xf86-video-r128 xf86-video-fbdev xf86-input-evdev xf86-input-keyboard mesa libgl ati-dri r128-dri libdrm libgnome ghostscript

Interestingly, the problem did not occur when I tried to print files that were already saved as postscript.

fabertawe · 2010-03-05 10:25:12

ConnorBehan wrote:

*sigh* now I have:

IgnorePkg   = v86d dhcpcd kernel26 kernel26-firmware xorg-server xf86-video-r128 xf86-video-fbdev xf86-input-evdev xf86-input-keyboard mesa libgl ati-dri r128-dri libdrm libgnome ghostscript

I had to laugh at this Mine's starting to grow too. As soon as I get a fully functional Gnome environment (not happened as yet with Arch) I'll be expanding it further.

veranyon · 2010-03-11 09:02:17

Have someone a package of ghostscript older tham 8.71-1-x86_64 v?

ls -l /var/cache/pacman/pkg/ghostscript*
-rw-r--r-- 1 root root 15214825 Фев 15 21:33 /var/cache/pacman/pkg/ghostscript-8.71-1-x86_64.pkg.tar.gz

I can't downgrade my ghostscript pack because I have not the older one of it.

veranyon · 2010-03-11 09:15:35

[solved]
got it from some thread.
cat downgrade.sh

#!/bin/bash
#
# pbrisbin 2009
#
# many thanks to kumyco's Arch Rollback Machine
# if possible try out his [superior] snapshot-sync
# abilities
#
# this utility just simplifies downgrading a
# single package from his archive of previous versions
#
###

### User settings:
# place to keep temp files
WD="/tmp/downgrade"

# place to keep downloaded packages
PD="$HOME/Packages"

# your default pacman program
#PACMAN="pacman"
PACMAN="pacman-color"

# 32 or 64 bit?
#arch=32
arch=64

# search these repos
#repos='core extra community'
repos='core extra community testing'

### Program starts
# setup some functions
errorout() {
  echo "error: $1"
  [ -d $WD ] && rm -rf $WD
  exit 1
}

message() {
  echo ""
  echo "downgrade accepts one packagename at a time, ok?"
  echo ""
  echo "ex: downgrade xorg-server"
  echo ""

  [ -d $WD ] && rm -rf $WD

  exit 1
}

# setup the directories
[ -d $WD ] || mkdir -p $WD
[ -d $PD ] || mkdir -p $PD

# make sure we've got a good PACMAN
which $PACMAN &>/dev/null || PACMAN="pacman"

# manage search term passed on CLI
[ $# -ne 1 ] && message

term="$1"

# url of ARM's search function
REPOS=""
for repo in $repos; do
  REPOS="${REPOS}&${repo}=1"
done

url="http://arm.kh.nu/search/?d=0&a=$arch&q=$term$REPOS"

lynx -dump "$url" | awk '/.pkg.tar.gz/ {print $2}' > $WD/results.lst
[ ! -s $WD/results.lst ] && errorout "No results found."

# show the results
echo ""
echo ' ---------------------------------------------------------------------- '
echo Num Repo Package | awk '{printf "| %-3.3s | %-9.9s | %-50.50s |\n", $1, $2, $3}'
echo '|----------------------------------------------------------------------|'
cat -b $WD/results.lst | sed 's/\ //g;s/\t/\//g' | awk -F '/' '{printf "| %3.3s | %-9.9s | %-50.50s |\n", $1, $5, $8}'
echo ' ---------------------------------------------------------------------- '
echo ""
echo -n " Enter the number of the version to install: " && read NUM

# quit after search
[ "$NUM" = "q" ] && errorout "Aborted by user."

# check the user's entry
URL="$(cat -b $WD/results.lst | awk -v num="$NUM" '{if($1 == num) print $2}')"
PACK="$(echo $URL | awk -F '/' '{print $NF}')"

[ "$URL" = "" ] && errorout "Invalid entry."

# download the package
wget -O $PD/$PACK "$URL" || errorout "Could not download package $PACK"

# install the package
if [ "$(whoami)" = "root" ]; then
  $PACMAN -U $PD/$PACK || errorout "Could not install package $PACK"
else
  sudo $PACMAN -U $PD/$PACK || errorout "Could not install package $PACK"
fi

# remove temp files
[ -d $WD ] && rm -rf $WD

exit 0

### Created: 200905221214

sh downgrade.sh ghostscript
---------------------------------------------------------------------- 
| Num | Repo      | Package                                            |
|----------------------------------------------------------------------|
|     |           |                                                    |
|     |           |                                                    |
|     |           |                                                    |
|     |           |                                                    |
|     |           |                                                    |
|     |           |                                                    |
|     |           |                                                    |
|     |           |                                                    |
|   1 | extra     | ghostscript-8.70-2-x86_64.pkg.tar.gz               |
|   2 | extra     | ghostscript-8.70-3-x86_64.pkg.tar.gz               |
|   3 | extra     | ghostscript-8.70-4-x86_64.pkg.tar.gz               |
|   4 | extra     | ghostscript-8.71-1-x86_64.pkg.tar.gz               |
|   5 | extra     | ghostscript-8.71-2-x86_64.pkg.tar.gz               |
|   6 | testing   | ghostscript-8.70-3-x86_64.pkg.tar.gz               |
|   7 | testing   | ghostscript-8.70-4-x86_64.pkg.tar.gz               |
|   8 | testing   | ghostscript-8.71-2-x86_64.pkg.tar.gz               |
 ---------------------------------------------------------------------- 

 Enter the number of the version to install: 3
.....

success...

jmdennis · 2010-03-17 11:57:24

This bug was closed on fedora with the upgrade of ghostscript. I installed Xubuntu 10.04 to see how that works and it uses the same ghostscript version and this works on it with out problems so the problem is with arch linux. It will be great to see a fix for this other then downgrading.

veranyon · 2010-03-17 14:25:30

yesterday I did a full upgrade of my system and watch that bug again.
Created a list of packages that I must downgrade to old versions. Anyway that ones will changed not soon. By experience...

meterpeter · 2010-03-20 16:42:48

same here. i would really appreciate if that bug gets fixed in near future.

firecat53 · 2010-03-20 16:55:54

Installing the foomatic and foomatic-db packages and then reinstalling my printer driver with the foomatic one seems to work around this bug without having to downgrade anything. (Canon mp120 printer)

Scott

Arch Linux

#1 2010-02-16 01:12:14

Printing results into COMPLETELY black (not blank) pages

#2 2010-02-16 04:48:07

Re: Printing results into COMPLETELY black (not blank) pages

#3 2010-02-16 05:14:34

Re: Printing results into COMPLETELY black (not blank) pages

#4 2010-02-16 14:54:34

Re: Printing results into COMPLETELY black (not blank) pages

#5 2010-02-16 15:07:46

Re: Printing results into COMPLETELY black (not blank) pages

#6 2010-02-16 15:15:18

Re: Printing results into COMPLETELY black (not blank) pages

#7 2010-02-17 15:17:01

Re: Printing results into COMPLETELY black (not blank) pages

#8 2010-02-17 15:24:27

Re: Printing results into COMPLETELY black (not blank) pages

#9 2010-02-17 15:49:39

Re: Printing results into COMPLETELY black (not blank) pages

#10 2010-02-17 18:11:54

Re: Printing results into COMPLETELY black (not blank) pages

#11 2010-02-18 01:59:22

Re: Printing results into COMPLETELY black (not blank) pages

#12 2010-02-21 13:10:08

Re: Printing results into COMPLETELY black (not blank) pages

#13 2010-02-25 00:16:15

Re: Printing results into COMPLETELY black (not blank) pages

#14 2010-02-27 11:59:27

Re: Printing results into COMPLETELY black (not blank) pages

#15 2010-03-03 17:51:52

Re: Printing results into COMPLETELY black (not blank) pages

#16 2010-03-05 00:34:44

Re: Printing results into COMPLETELY black (not blank) pages

#17 2010-03-05 10:25:12

Re: Printing results into COMPLETELY black (not blank) pages

#18 2010-03-11 09:02:17

Re: Printing results into COMPLETELY black (not blank) pages

#19 2010-03-11 09:15:35

Re: Printing results into COMPLETELY black (not blank) pages

#20 2010-03-17 11:57:24

Re: Printing results into COMPLETELY black (not blank) pages

#21 2010-03-17 14:25:30

Re: Printing results into COMPLETELY black (not blank) pages

#22 2010-03-20 16:42:48

Re: Printing results into COMPLETELY black (not blank) pages

#23 2010-03-20 16:55:54

Re: Printing results into COMPLETELY black (not blank) pages

Board footer