Empathy and Jabber

thom_raindog · 2010-07-14 17:07:41

Howdie,

I have just installed empathy (still chasing video chat via jabber) but I am running into a brick wall here.
Empathy will not connect to the xmpp-network, no matter what I do. I installed empathy and telepathy-gabble as well as salut (just for grabs'n'giggles) but no luck. It keeps claiming that some password check has failed, but the passwords are fine, for sure. Mostly because I can connect using Kopete just fine (no video there) and because the same error even happens when I create a most definitely brand new user.

How can I start tracking this problem down?

thom_raindog · 2010-07-15 19:17:10

Before this drops off the first page: Anyone?

jorchube · 2010-07-15 19:38:18

Well... for me is working out of the box... but i'm overriding server settings, and no SSL:

wonder · 2010-07-15 19:39:20

maybe it can't read/add the passwod in gnome-keyring since telepathy-mission relies on it. you actually have logs in empathy and you should check them

Last edited by wonder (2010-07-15 19:39:42)

thom_raindog · 2010-07-16 05:00:24

Keyring sounds about right, thought I use KDE not Gnome. Where would I find those logs? I searched my system with

sudo find / -name empathy*.* | grep -i log

to no avail and in empathy itself I don't see anything that looks like a log, but I might just be blind

Overriding the server settings: Why would I do that and what would I put there? Plus, my netbook running Kubuntu NBR 10.04 runs empathy just fine, standard settings and all.

fsckd · 2010-07-16 05:10:33

IIRC, the logs are ~/.gnome2 somewhere.

thom_raindog · 2010-07-16 05:57:18

fsckd wrote:

IIRC, the logs are ~/.gnome2 somewhere.

Unlikely, since I use KDE And I looked around in .kde with no result.

jorchube · 2010-07-16 07:36:33

thom_raindog wrote:

Keyring sounds about right, thought I use KDE not Gnome. Where would I find those logs? I searched my system with
sudo find / -name empathy*.* | grep -i log
to no avail and in empathy itself I don't see anything that looks like a log, but I might just be blind
Overriding the server settings: Why would I do that and what would I put there? Plus, my netbook running Kubuntu NBR 10.04 runs empathy just fine, standard settings and all.

as far as I know kwallet and gnome-keyring are compatible, so you can use kwallet.

overriding server settings, only means that if you have this jabber JID: foo@bar.net

in server put "bar.net"
and in port, just leave the default

wonder · 2010-07-16 07:52:16

thom_raindog wrote:

fsckd wrote:
IIRC, the logs are ~/.gnome2 somewhere.
Unlikely, since I use KDE And I looked around in .kde with no result.

no

~/.local/share/Empathy/logs

but those are chat logs and i was talking about logs generated by empathy/telepathy* which can be read from Empathy clicking on Help->Debug menu

Last edited by wonder (2010-07-16 07:53:27)

fsckd · 2010-07-16 07:54:37

thom_raindog wrote:

fsckd wrote:
IIRC, the logs are ~/.gnome2 somewhere.
Unlikely, since I use KDE And I looked around in .kde with no result.

Empathy is a GNOME project. It'll be a cold day in hell before its files move to ~/.kde.

Mad Fish · 2010-07-16 08:18:56

It seems that this is a bug in telepathy-gabble. I'm having the same issue. All other clients connect just fine.

jorchube · 2010-07-16 09:42:29

... but I can connect w/o problems, and my system is up to date.

mythus · 2010-07-16 11:51:19

Greetings,

Empathy is a gnome project. You using KDE has no baring on that, it will never store things in a kde folder.

I am wondering though, have you tried logging out of kde and back in or restarting your computer? I am guessing you have but still thought I should ask. I know that for example I couldn't really use empathy until I restarted.

thom_raindog · 2010-07-16 14:23:25

Thanks for all the feedback. Yes I restarted my PC, couple times over (tend to shut it down if I don't need it for more then 5 mins ).
So the logs are in the debug menu? Should have though of that, shame on me. Will report back later after work.

I could try to log into other, non-XMPP accounts to see if the same thing happens. Might do that and let you guys know.

thom_raindog · 2010-07-17 19:51:09

wonder wrote:

...but those are chat logs and i was talking about logs generated by empathy/telepathy* which can be read from Empathy clicking on Help->Debug menu

Alright, so here comes:

empathy/Dispatcher-DEBUG: 17.07.2010 21:54:10.230626: handler_constructor: Registering at org.freedesktop.Telepathy.Client.Empathy, /org/freedesktop/Telepathy/Client/Empathy
empathy/Other-DEBUG: 17.07.2010 21:54:10.234229: empathy_signal_connect_weak: connecting to 0x1082cd0:account-validity-changed with context 0x1155200
empathy/Dispatcher-DEBUG: 17.07.2010 21:54:10.234920: handler_constructor: Registering at org.freedesktop.Telepathy.Client.EmpathyMoreThanMeetsTheEye, /org/freedesktop/Telepathy/Client/EmpathyMoreThanMeetsTheEye
empathy/Other-DEBUG: 17.07.2010 21:54:10.238321: builder_get_file_valist: Loading file /usr/share/empathy/empathy-main-window.ui
empathy/Other-DEBUG: 17.07.2010 21:54:10.329466: empathy_signal_connect_weak: connecting to 0x103b100:changed with context 0x11f3680
empathy/Other-DEBUG: 17.07.2010 21:54:10.348603: empathy_signal_connect_weak: connecting to 0x1082cd0:account-validity-changed with context 0x122f000
empathy/Other-DEBUG: 17.07.2010 21:54:10.348624: empathy_signal_connect_weak: connecting to 0x1082cd0:account-removed with context 0x1155720
empathy/Other-DEBUG: 17.07.2010 21:54:10.348643: empathy_signal_connect_weak: connecting to 0x1082cd0:account-enabled with context 0x1231300
empathy/Other-DEBUG: 17.07.2010 21:54:10.348655: empathy_signal_connect_weak: connecting to 0x1082cd0:account-disabled with context 0x122efa0
empathy/Other-DEBUG: 17.07.2010 21:54:10.348735: empathy_signal_connect_weak: connecting to 0x113a000:state-change with context 0x11f3980
empathy/Other-DEBUG: 17.07.2010 21:54:10.355515: empathy_conf_set_bool: Setting bool:'/apps/empathy/ui/show_offline' to 1 ---> true
empathy/Other-DEBUG: 17.07.2010 21:54:10.356635: empathy_conf_set_string: Setting string:'/apps/empathy/contacts/sort_criterium' to 'state'
empathy/Other-DEBUG: 17.07.2010 21:54:10.363171: builder_get_file_valist: Loading file /usr/share/empathy/empathy-status-icon.ui
empathy/Other-DEBUG: 17.07.2010 21:54:10.940804: empathy_notify_manager_init: add capability: body
empathy/Other-DEBUG: 17.07.2010 21:54:10.940820: empathy_notify_manager_init: add capability: body-hyperlinks
empathy/Other-DEBUG: 17.07.2010 21:54:10.940825: empathy_notify_manager_init: add capability: body-markup
empathy/Other-DEBUG: 17.07.2010 21:54:10.940831: empathy_notify_manager_init: add capability: icon-static
empathy/Other-DEBUG: 17.07.2010 21:54:10.940836: empathy_notify_manager_init: add capability: actions
empathy/Contact-DEBUG: 17.07.2010 21:54:11.50177: logger_favourite_contacts_get_cb: Failed to get the FavouriteContacts property: The name org.freedesktop.Telepathy.Logger was not provided by any .service files
empathy/Other-DEBUG: 17.07.2010 21:54:11.102796: idle_presence_changed_cb: Presence changed to '(null)' (1) "(null)"
empathy/Other-DEBUG: 17.07.2010 21:54:11.102835: empathy_signal_connect_weak: connecting to 0x110d000:status-changed with context 0x1247da0
empathy/Other-DEBUG: 17.07.2010 21:54:11.102854: empathy_signal_connect_weak: connecting to 0x1108ea0:status-changed with context 0x1248120
empathy/Other-DEBUG: 17.07.2010 21:54:11.102907: empathy_idle_set_presence: Changing presence to (null) (2)
empathy/Other-DEBUG: 17.07.2010 21:54:11.106138: empathy_signal_connect_weak: connecting to 0x110d000:status-changed with context 0x1247f40
empathy/Other-DEBUG: 17.07.2010 21:54:11.106167: empathy_signal_connect_weak: connecting to 0x1108ea0:status-changed with context 0x11d7e80
empathy/Other-DEBUG: 17.07.2010 21:54:11.106182: empathy_signal_connect_weak: connecting to 0x1082cd0:account-validity-changed with context 0x1247ec0
empathy/Other-DEBUG: 17.07.2010 21:54:11.106204: empathy_signal_connect_weak: connecting to 0x110d000:status-changed with context 0x124ae60
empathy/Other-DEBUG: 17.07.2010 21:54:11.106216: empathy_signal_connect_weak: connecting to 0x1108ea0:status-changed with context 0x1231040

wonder · 2010-07-17 19:56:52

@thom_raindog useless. you actually want logs from telepathy-gable and from mission

thom_raindog · 2010-07-18 04:14:35

How do I get those? This is what the debug menu in empathy spit out. Sorry if I am being thick

Last edited by thom_raindog (2010-07-18 04:15:01)

wonder · 2010-07-18 07:29:40

thom_raindog wrote:

How do I get those? This is what the debug menu in empathy spit out. Sorry if I am being thick

there is a drop down menu in the top left of the window.

thom_raindog · 2010-07-21 07:26:35

Hmm.. all I have there is empathy and mission-control. No telepathy of any kind. And the logs for mission-control are completely empty.

thom_raindog · 2010-08-03 15:45:46

No hope left, is there?

mythus · 2010-08-03 15:53:26

Have you pacman -Syu & pacman -S telepathy-haze telepathy-gable and such, and it still not showing them as active?

Last edited by mythus (2010-08-03 15:53:46)

thom_raindog · 2010-08-06 14:44:32

Much better, thank you. I can now log in, and my two jabber accounts see each other, little camera symbol next to the name on the list and all.

Still no video calls though. Empathy on the arch desktop says it can not open the video nor audio stream and tells me "Could not create the valve element".

Does that ring a bell with anyone?

wonder · 2010-08-06 14:55:14

did you installed gstreamer0.10-plugins ?

thom_raindog · 2010-08-07 06:01:31

Well, doh! No, I hadn't. Now I have and now it works fine

THanks!

mythus · 2010-08-07 11:59:32

The please mark topic as [SOLVED]

Arch Linux

#1 2010-07-14 17:07:41

Empathy and Jabber

#2 2010-07-15 19:17:10

Re: Empathy and Jabber

#3 2010-07-15 19:38:18

Re: Empathy and Jabber

#4 2010-07-15 19:39:20

Re: Empathy and Jabber

#5 2010-07-16 05:00:24

Re: Empathy and Jabber

#6 2010-07-16 05:10:33

Re: Empathy and Jabber

#7 2010-07-16 05:57:18

Re: Empathy and Jabber

#8 2010-07-16 07:36:33

Re: Empathy and Jabber

#9 2010-07-16 07:52:16

Re: Empathy and Jabber

#10 2010-07-16 07:54:37

Re: Empathy and Jabber

#11 2010-07-16 08:18:56

Re: Empathy and Jabber

#12 2010-07-16 09:42:29

Re: Empathy and Jabber

#13 2010-07-16 11:51:19

Re: Empathy and Jabber

#14 2010-07-16 14:23:25

Re: Empathy and Jabber

#15 2010-07-17 19:51:09

Re: Empathy and Jabber

#16 2010-07-17 19:56:52

Re: Empathy and Jabber

#17 2010-07-18 04:14:35

Re: Empathy and Jabber

#18 2010-07-18 07:29:40

Re: Empathy and Jabber

#19 2010-07-21 07:26:35

Re: Empathy and Jabber

#20 2010-08-03 15:45:46

Re: Empathy and Jabber

#21 2010-08-03 15:53:26

Re: Empathy and Jabber

#22 2010-08-06 14:44:32

Re: Empathy and Jabber

#23 2010-08-06 14:55:14

Re: Empathy and Jabber

#24 2010-08-07 06:01:31

Re: Empathy and Jabber

#25 2010-08-07 11:59:32

Re: Empathy and Jabber

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