Arch Linux

aliasbody

Member

From: Portugal

Registered: 2010-12-16

Posts: 157

Website

Unable to scan with HP All-in-One PSC 1200

Hello,
To start sorry for my very bad english :S..

Today I tried to make a scan of a document with my HP PSC 1200 (works great on Ubuntu), but needer sane or xsane detected im and make it work. So I went to the Arch wiki and I fallow all the steps :

Installed : sane, xsane, hplip (and all the deps).
Configured : /etc/sane.d/dll.conf --> Added hpaio (uncommented).

and when i do "sudo sane-find-scanner" he shows me this :
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x2f11 [psc 1200 series]) at libusb:007:002

and when I do "scanimage -L" he shows me this:
device `hpaio:/usb/psc_1200_series?serial=CN3CRF513D5H' is a Hewlett-Packard psc_1200_series all-in-one

So everything iis detected and it's great. BUT, when I try to scan something with xsane he shows me a error message saying (trying to translate from portuguese) :
Falha ao abrir dispositivo 'hpaio:/usb/psc_1200_series?serial=CN3CRF513D5H'
Erro durante operação de E/S com o dispositivo.

-- Failure when opening device 'hpaio:/usb/psc_1200_series?serial=CN3CRF513D5H'
-- Error during I/O operation with the device

Even the HP Setup Assistant cannot install it...

Is there anyway so I can solve the problem ?

Thanks in advance
Luis Da Costa

lagagnon

Member

From: an Island in the Pacific...

Registered: 2009-12-10

Posts: 1,087

Website

Re: Unable to scan with HP All-in-One PSC 1200

Did you try running the scanimage command as root?

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Philosophy is looking for a black cat in a dark room. Metaphysics is looking for a black cat in a dark room that isn't there. Religion is looking for a black cat in a dark room that isn't there and shouting "I found it!". Science is looking for a black cat in a dark room with a flashlight.

aliasbody

Member

From: Portugal

Registered: 2010-12-16

Posts: 157

Website

Re: Unable to scan with HP All-in-One PSC 1200

Did you try running the scanimage command as root?

Hi,
I run it as normal user and as root and I got the same result

lagagnon

Member

From: an Island in the Pacific...

Registered: 2009-12-10

Posts: 1,087

Website

Re: Unable to scan with HP All-in-One PSC 1200

http://www.openprinting.org/printer/HP/HP-PSC_1200

Are you using the "hplip" driver, not "hpijs"??, because the former can do scanning and the latter cannot.

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Philosophy is looking for a black cat in a dark room. Metaphysics is looking for a black cat in a dark room that isn't there. Religion is looking for a black cat in a dark room that isn't there and shouting "I found it!". Science is looking for a black cat in a dark room with a flashlight.

aliasbody

Member

From: Portugal

Registered: 2010-12-16

Posts: 157

Website

Re: Unable to scan with HP All-in-One PSC 1200

Hi,
Yes I'm using the "hplip" I dind't even find the "hpijs" drivers so... :S

lagagnon

Member

From: an Island in the Pacific...

Registered: 2009-12-10

Posts: 1,087

Website

Re: Unable to scan with HP All-in-One PSC 1200

Did you follow these troubleshooting steps?:
https://wiki.archlinux.org/index.php/Sa … leshooting

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Philosophy is looking for a black cat in a dark room. Metaphysics is looking for a black cat in a dark room that isn't there. Religion is looking for a black cat in a dark room that isn't there and shouting "I found it!". Science is looking for a black cat in a dark room with a flashlight.