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#1 2011-06-27 17:32:10
- tri1976
- Member
- Registered: 2009-09-07
- Posts: 152
"shutdown -r" or "reboot" does not restart laptop
I have a HP NC6220 laptop. Recently (after one of the upgrades), when I try to restart with "shutdown -r now" or "reboot", it hangs at the following message:
rebooting [5164.507829] restarting systemI have to hold down the power key to turn off the system. My other much older laptop (Thinkpad a21m) is working fine. So I'm suspecting kernel incompatibility with some BIOS settings or hardware. I'm wondering if anyone knows how to fix it. Thanks.
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#2 2011-06-27 17:38:08
- karol
- Archivist
- Registered: 2009-05-06
- Posts: 25,440
Re: "shutdown -r" or "reboot" does not restart laptop
There are some threads about similar issues, like https://bbs.archlinux.org/viewtopic.php?pid=953326
Have you checked them out?
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#3 2011-06-27 17:45:40
- Dave Cohen
- Member
- Registered: 2008-09-27
- Posts: 126
Re: "shutdown -r" or "reboot" does not restart laptop
Most of the other issues along these lines report that a kernel update fixed the problem. In my case, it hasn't fixed it.
This issue does hold some promise: https://bbs.archlinux.org/viewtopic.php?id=113985, although in my case the laptop _always_ fails to power down, that thread implies _sometimes_.
Specifically in my case: pm-suspend works fine, it does suspend the power. `shutdown -h` and `shutdown -r` both fail to power the sytem down. If I forget to manually power off, the battery drains all the way down. (Unless plugged in, but either way the computer does not power off).
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#4 2011-06-27 22:36:46
- diegoviola
- Member
- Registered: 2010-12-16
- Posts: 132
Re: "shutdown -r" or "reboot" does not restart laptop
Most of the other issues along these lines report that a kernel update fixed the problem. In my case, it hasn't fixed it.
This issue does hold some promise: https://bbs.archlinux.org/viewtopic.php?id=113985, although in my case the laptop _always_ fails to power down, that thread implies _sometimes_.
Specifically in my case: pm-suspend works fine, it does suspend the power. `shutdown -h` and `shutdown -r` both fail to power the sytem down. If I forget to manually power off, the battery drains all the way down. (Unless plugged in, but either way the computer does not power off).
See my reply here:
https://bbs.archlinux.org/viewtopic.php … 33#p954433
I hope that helps you.
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#5 2011-06-27 23:51:50
- tri1976
- Member
- Registered: 2009-09-07
- Posts: 152
Re: "shutdown -r" or "reboot" does not restart laptop
my system does not load e1000e mod. Here is the output of lsmod
Module Size Used by
michael_mic 1678 8
arc4 1094 4
ecb 1645 4
lib80211_crypt_tkip 7510 2
cpufreq_ondemand 5064 1
ext2 55475 1
btusb 9897 0
bluetooth 115465 1 btusb
uhci_hcd 19344 0
joydev 7535 0
snd_intel8x0 22404 2
snd_intel8x0m 9583 0
snd_ac97_codec 90029 2 snd_intel8x0m,snd_intel8x0
ac97_bus 850 1 snd_ac97_codec
snd_pcm 60311 4 snd_intel8x0m,snd_intel8x0,snd_ac97_codec
sdhci_pci 6886 0
sdhci 15197 1 sdhci_pci
pcmcia 31566 0
sg 21022 0
tifm_7xx1 3614 0
tifm_core 3833 1 tifm_7xx1
snd_timer 15542 2 snd_pcm
mmc_core 60838 1 sdhci
psmouse 55927 0
pcspkr 1415 0
serio_raw 3430 0
snd 43527 7 snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm,snd_timer
iTCO_wdt 10333 0
soundcore 5018 1 snd
iTCO_vendor_support 1553 1 iTCO_wdt
ehci_hcd 34847 0
i915 557262 2
snd_page_alloc 5909 3 snd_intel8x0,snd_intel8x0m,snd_pcm
tg3 113936 0
drm_kms_helper 24245 1 i915
hp_wmi 6602 0
yenta_socket 18846 0
drm 147653 3 i915,drm_kms_helper
sparse_keymap 2636 1 hp_wmi
pcmcia_rsrc 8816 1 yenta_socket
intel_agp 8664 1 i915
ipw2200 129030 0
libipw 23114 1 ipw2200
i2c_algo_bit 4431 1 i915
cfg80211 126962 2 ipw2200,libipw
intel_gtt 11417 3 i915,intel_agp
lib80211 3310 3 lib80211_crypt_tkip,ipw2200,libipw
tpm_infineon 6770 0
agpgart 22160 3 drm,intel_agp,intel_gtt
tpm 10037 1 tpm_infineon
rfkill 12510 3 bluetooth,hp_wmi,cfg80211
i2c_core 16665 4 i915,drm_kms_helper,drm,i2c_algo_bit
pcmcia_core 10154 3 pcmcia,yenta_socket,pcmcia_rsrc
libphy 14053 1 tg3
usbcore 119004 4 btusb,uhci_hcd,ehci_hcd
evdev 7310 7
tpm_bios 4237 1 tpm
fan 1910 0
container 1937 0
thermal 6603 0
battery 8905 0
video 9852 1 i915
wmi 7367 1 hp_wmi
ac 2545 0
button 3654 1 i915
fuse 58669 1
acpi_cpufreq 5053 1
freq_table 2055 2 cpufreq_ondemand,acpi_cpufreq
processor 21884 2 acpi_cpufreq
mperf 1035 1 acpi_cpufreq
autofs4 19423 5
ext4 334626 2
mbcache 4321 2 ext2,ext4
jbd2 59098 1 ext4
crc16 1077 2 bluetooth,ext4
sd_mod 25515 5
sr_mod 12956 0
cdrom 31341 1 sr_mod
pata_acpi 2396 0
ata_piix 18569 4
libata 154349 2 pata_acpi,ata_piix
scsi_mod 110670 4 sg,sr_mod,sd_mod,libataUnlike Dave's system, mine poweroff fine.
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#6 2011-06-28 01:52:13
- diegoviola
- Member
- Registered: 2010-12-16
- Posts: 132
Re: "shutdown -r" or "reboot" does not restart laptop
my system does not load e1000e mod. Here is the output of lsmod
Module Size Used by michael_mic 1678 8 arc4 1094 4 ecb 1645 4 lib80211_crypt_tkip 7510 2 cpufreq_ondemand 5064 1 ext2 55475 1 btusb 9897 0 bluetooth 115465 1 btusb uhci_hcd 19344 0 joydev 7535 0 snd_intel8x0 22404 2 snd_intel8x0m 9583 0 snd_ac97_codec 90029 2 snd_intel8x0m,snd_intel8x0 ac97_bus 850 1 snd_ac97_codec snd_pcm 60311 4 snd_intel8x0m,snd_intel8x0,snd_ac97_codec sdhci_pci 6886 0 sdhci 15197 1 sdhci_pci pcmcia 31566 0 sg 21022 0 tifm_7xx1 3614 0 tifm_core 3833 1 tifm_7xx1 snd_timer 15542 2 snd_pcm mmc_core 60838 1 sdhci psmouse 55927 0 pcspkr 1415 0 serio_raw 3430 0 snd 43527 7 snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm,snd_timer iTCO_wdt 10333 0 soundcore 5018 1 snd iTCO_vendor_support 1553 1 iTCO_wdt ehci_hcd 34847 0 i915 557262 2 snd_page_alloc 5909 3 snd_intel8x0,snd_intel8x0m,snd_pcm tg3 113936 0 drm_kms_helper 24245 1 i915 hp_wmi 6602 0 yenta_socket 18846 0 drm 147653 3 i915,drm_kms_helper sparse_keymap 2636 1 hp_wmi pcmcia_rsrc 8816 1 yenta_socket intel_agp 8664 1 i915 ipw2200 129030 0 libipw 23114 1 ipw2200 i2c_algo_bit 4431 1 i915 cfg80211 126962 2 ipw2200,libipw intel_gtt 11417 3 i915,intel_agp lib80211 3310 3 lib80211_crypt_tkip,ipw2200,libipw tpm_infineon 6770 0 agpgart 22160 3 drm,intel_agp,intel_gtt tpm 10037 1 tpm_infineon rfkill 12510 3 bluetooth,hp_wmi,cfg80211 i2c_core 16665 4 i915,drm_kms_helper,drm,i2c_algo_bit pcmcia_core 10154 3 pcmcia,yenta_socket,pcmcia_rsrc libphy 14053 1 tg3 usbcore 119004 4 btusb,uhci_hcd,ehci_hcd evdev 7310 7 tpm_bios 4237 1 tpm fan 1910 0 container 1937 0 thermal 6603 0 battery 8905 0 video 9852 1 i915 wmi 7367 1 hp_wmi ac 2545 0 button 3654 1 i915 fuse 58669 1 acpi_cpufreq 5053 1 freq_table 2055 2 cpufreq_ondemand,acpi_cpufreq processor 21884 2 acpi_cpufreq mperf 1035 1 acpi_cpufreq autofs4 19423 5 ext4 334626 2 mbcache 4321 2 ext2,ext4 jbd2 59098 1 ext4 crc16 1077 2 bluetooth,ext4 sd_mod 25515 5 sr_mod 12956 0 cdrom 31341 1 sr_mod pata_acpi 2396 0 ata_piix 18569 4 libata 154349 2 pata_acpi,ata_piix scsi_mod 110670 4 sg,sr_mod,sd_mod,libataUnlike Dave's system, mine poweroff fine.
See this thread, there are people who has had success disabling other modules.
https://bugzilla.kernel.org/show_bug.cgi?id=33872
Maybe try disabling other modules?
Last edited by diegoviola (2011-06-28 02:38:21)
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#7 2011-06-28 14:15:28
- Dave Cohen
- Member
- Registered: 2008-09-27
- Posts: 126
Re: "shutdown -r" or "reboot" does not restart laptop
In my case, e1000e module was the problem. Thanks diegoviola for the good advice.
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#8 2011-06-28 18:01:04
- diegoviola
- Member
- Registered: 2010-12-16
- Posts: 132
Re: "shutdown -r" or "reboot" does not restart laptop
In my case, e1000e module was the problem. Thanks diegoviola for the good advice.
You're welcome, I'm glad to help. Also, thanks for reporting the issue upstream. Hopefully the real cause of the issue will be addressed soon.
Regards,
Diego
Last edited by diegoviola (2011-06-28 18:48:28)
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#9 2011-07-30 10:20:51
- mindbound
- Member
- Registered: 2011-07-30
- Posts: 46
Re: "shutdown -r" or "reboot" does not restart laptop
I am having, right now, exactly the same situation as described in the original post - Compaq nc6220 laptop, Arch (from netinstall) with latest update run only couple of hours ago, shutdown -h works fine, shutdown -r leads to the situation described above. Adding reboot=bios to GRUB kernel line seemingly goes one step further, as the screen goes blank, but the system never restarts anyway, not until forced application of power button.
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#10 2011-07-30 12:24:13
- mips1
- Member
- Registered: 2008-01-02
- Posts: 99
Re: "shutdown -r" or "reboot" does not restart laptop
I am having, right now, exactly the same situation as described in the original post - Compaq nc6220 laptop
Join the distinguished HP club, https://bbs.archlinux.org/viewtopic.php?id=123240
Go add your comments to the bug links of the thread linked above 
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#11 2011-07-30 13:01:57
- litemotiv
- Forum Fellow
- Registered: 2008-08-01
- Posts: 5,026
Re: "shutdown -r" or "reboot" does not restart laptop
Closing this thread for now to keep discussion central, please follow the link mips posted to contribute any new information.
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