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#1 2015-03-08 19:56:21

deathconscious
Member
From: Novara, Italy
Registered: 2013-04-02
Posts: 15

[SOLVED] Dropbox does not start

Hi,

I just installed Dropbox on archlinux under XFCE4. If I run the application from the menu nothing happens, but the instance of dropbox exists (I see it from the task manager). I don't see an icon tray either. The same happens if I try to run Dropbox from terminal.

Last edited by deathconscious (2015-03-09 20:47:31)

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#2 2015-03-09 00:35:33

Mario Chapa
Member
From: Tokyo
Registered: 2013-08-02
Posts: 13

Re: [SOLVED] Dropbox does not start

Hi,

In order to get help, I think it would be good if you show the output you get when running dropbox from the terminal, there are good chances that some error log appears there when the application crashes.


~Simplicity is the ultimate sophistication.

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#3 2015-03-09 19:29:08

deathconscious
Member
From: Novara, Italy
Registered: 2013-04-02
Posts: 15

Re: [SOLVED] Dropbox does not start

Hi,

there's no output when I run the command "dropbox". The application just starts and it doesn't crash unless I kill it. Furthermore the command "dropboxd" (which I used to use months ago when I last installed arch-linux) tells me that the command is not found. I even tried the "manual" installation as explained in the wiki but when I run "dropboxd" nothing happens.

Last edited by deathconscious (2015-03-09 19:29:57)

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#4 2015-03-09 19:41:46

arojas
Developer
From: Spain
Registered: 2011-10-09
Posts: 2,103

Re: [SOLVED] Dropbox does not start

Are you sure it's not running? If you drop a file into your dropbox folder, does it get synced?

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#5 2015-03-09 19:48:20

deathconscious
Member
From: Novara, Italy
Registered: 2013-04-02
Posts: 15

Re: [SOLVED] Dropbox does not start

There is no dropbox folder since it never started, so I have not been able to configure my account and my folder. The only dropbox folder is the ".dropbox" in the home.

Last edited by deathconscious (2015-03-09 19:48:40)

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#6 2015-03-09 19:52:18

nullified
Member
From: Massachusetts, USA
Registered: 2013-12-09
Posts: 468

Re: [SOLVED] Dropbox does not start

There have been some issues with dropbox lately that I don't think are quite hammered out yet. See here: https://bbs.archlinux.org/viewtopic.php?id=193847 and follow the links on that thread to a few related issues.

In short, the problem of not being able to set up dropbox the first time you use it seems to only have been solved so far by downgrading.


"We may say most aptly, that the Analytical Engine weaves algebraical patterns just as the Jacquard-loom weaves flowers and leaves." - Ada Lovelace

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#7 2015-03-09 19:54:30

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: [SOLVED] Dropbox does not start

nullified wrote:

In short, the problem of not being able to set up dropbox the first time you use it seems to only have been solved so far by downgrading.

Or by switching to a FOSS solution that actually works, like Syncthing... smile


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#8 2015-03-09 19:56:44

nullified
Member
From: Massachusetts, USA
Registered: 2013-12-09
Posts: 468

Re: [SOLVED] Dropbox does not start

jasonwryan wrote:

Or by switching to a FOSS solution that actually works, like Syncthing... smile

Good point, I should have mentioned that. I've been using Syncthing for a few months and am extremely happy. I still have to use dropbox for shared folders with people who refuse to use anything else.

deathconscious: the last post in this thread might fix the issue without the need to downgrade: https://bbs.archlinux.org/viewtopic.php?id=192529

But yeah, +1 for Syncthing.


"We may say most aptly, that the Analytical Engine weaves algebraical patterns just as the Jacquard-loom weaves flowers and leaves." - Ada Lovelace

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#9 2015-03-09 19:59:36

runical
Member
From: The Netherlands
Registered: 2012-03-03
Posts: 896

Re: [SOLVED] Dropbox does not start

deathconscious wrote:

Furthermore the command "dropboxd" (which I used to use months ago when I last installed arch-linux) tells me that the command is not found

Dropbox renamed the binary "dropboxd" to "dropbox", hence the confusion. As said earlier, downgrading is the only real option (dropbox is really hard to debug. It doesn't give any information).

jasonwryan wrote:

Or by switching to a FOSS solution that actually works, like Syncthing... smile

Seconded. The only problem is that it is hard to convince other people to switch (and it gets unwieldy when syncing with multiple people)

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#10 2015-03-09 20:06:07

deathconscious
Member
From: Novara, Italy
Registered: 2013-04-02
Posts: 15

Re: [SOLVED] Dropbox does not start

Sorry, didn't catch that! I rushed into the reply as I read yours big_smile Thanks everybody for answering.

By the way, I'm "forced" to use dropbox for University, while I use Copy for personal use. But I didn't know Syncthing so thank you jasonwryan.

I do have a question: do I have to prevent dropbox from autoupdating? If I run the downgraded version, configure my account and sync my files, will it stop working if I update it?

Last edited by deathconscious (2015-03-09 20:06:44)

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#11 2015-03-09 20:10:54

nullified
Member
From: Massachusetts, USA
Registered: 2013-12-09
Posts: 468

Re: [SOLVED] Dropbox does not start

deathconscious wrote:

Sorry, didn't catch that! I rushed into the reply as I read yours big_smile Thanks everybody for answering.

By the way, I'm "forced" to use dropbox for University, while I use Copy for personal use. But I didn't know Syncthing so thank you jasonwryan.

I do have a question: do I have to prevent dropbox from autoupdating? If I run the downgraded version, configure my account and sync my files, will it stop working if I update it?

Unless the bug is fixed in the update. You can ignore single packages when running system upgrades. But before all that, see if the possible fix without downgrading works.


"We may say most aptly, that the Analytical Engine weaves algebraical patterns just as the Jacquard-loom weaves flowers and leaves." - Ada Lovelace

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#12 2015-03-09 20:32:55

deathconscious
Member
From: Novara, Italy
Registered: 2013-04-02
Posts: 15

Re: [SOLVED] Dropbox does not start

I tried the procedure in the post you linked. I downloaded the package, replaced the version in the PKGBUILD and ran makepkg -g. When I run makepkg -f I get the error

[mattia@maxwell dropbox]$ makepkg -f
==> Making package: dropbox 2.10.52-1 (Mon Mar  9 21:30:05 CET 2015)
==> Checking runtime dependencies...
==> Checking buildtime dependencies...
==> Retrieving sources...
  -> Found dropbox.png
  -> Found dropbox.desktop
  -> Found terms.txt
  -> Found dropbox.service
  -> Found dropbox@.service
  -> Found dropbox-lnx.x86_64-2.10.52.tar.gz
==> Validating source files with sha256sums...
    dropbox.png ... Passed
    dropbox.desktop ... Passed
    terms.txt ... Passed
    dropbox.service ... Passed
    dropbox@.service ... Passed
==> Validating source files with sha256sums...
    dropbox-lnx.x86_64-2.10.52.tar.gz ... FAILED
==> ERROR: One or more files did not pass the validity check!

EDIT: Sorry again, I posted without reading carefully. I actually DIDN'T do what as instructed. It works perfectly now, thanks again.

Last edited by deathconscious (2015-03-09 20:45:01)

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#13 2015-03-09 20:42:53

nullified
Member
From: Massachusetts, USA
Registered: 2013-12-09
Posts: 468

Re: [SOLVED] Dropbox does not start

I don't know what you're trying to do. Just reinstall the regular version in the repos using pacman. Then try this fix: https://bbs.archlinux.org/viewtopic.php … 4#p1495654

If you don't understand what's going on in that post, let us know.


"We may say most aptly, that the Analytical Engine weaves algebraical patterns just as the Jacquard-loom weaves flowers and leaves." - Ada Lovelace

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#14 2015-03-09 20:46:58

deathconscious
Member
From: Novara, Italy
Registered: 2013-04-02
Posts: 15

Re: [SOLVED] Dropbox does not start

nullified wrote:

I don't know what you're trying to do. Just reinstall the regular version in the repos using pacman. Then try this fix: https://bbs.archlinux.org/viewtopic.php … 4#p1495654

If you don't understand what's going on in that post, let us know.

Sorry nullified, I just posted impulsively without following the right procedure. I downgraded to version 2.10.52 and it works.

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