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#1 2018-11-15 13:51:03

rogorido
Member
Registered: 2009-08-17
Posts: 111

Archlinux install CD reboots suddenly

I'm trying to install archlinux on a computer which I suspect has RAM memory errors. Surprisingly if I run memtest (2 passes, more than 2h) I do not get any error.

But: If I try to load the live cd the laptop reboots suddenly. As far as I can see the restart happens exactly after "Started udev kernel device manager" (which is marked as OK).

. I have the same problems with ubuntu livecds.

I tried acpi=off and others without success.

Any idea?

Last edited by rogorido (2018-11-15 13:57:30)

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#2 2018-11-15 15:55:00

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 16,282

Re: Archlinux install CD reboots suddenly

How much memory have you?
What make and model of processor is it?


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
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How to Ask Questions the Smart Way

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#3 2018-11-15 16:33:59

rogorido
Member
Registered: 2009-08-17
Posts: 111

Re: Archlinux install CD reboots suddenly

4GB and intel cetrino 2.

Actually I see that systemd reaches "slice system-dhcp.slice" without errror. Then I get a error:

"A TPM error occurred attempting to read a pcr value"

But I can not believe this causes a sudden reboot. I tried to disable TPM in the BIOS but as far as I unterstand it, it was already disabled and desactivated.

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#4 2018-11-15 16:39:49

Slithery
Forum Moderator
From: Norfolk, UK
Registered: 2013-12-01
Posts: 3,024

Re: Archlinux install CD reboots suddenly

rogorido wrote:

Intel cetrino 2.

That's not a CPU.
Centrino was a name used for a collection of specific parts that could include one of around 20 different CPUS.


No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

aur - dotfiles

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#5 2018-11-15 17:10:27

rogorido
Member
Registered: 2009-08-17
Posts: 111

Re: Archlinux install CD reboots suddenly

You're probably right, but this is the info Samsung itself provides (http://samsung.tabletsnlaptops.com/sams … .html#tech). Since I can not boot with archlinux, I can not get any other infos...

The laptop worked for many years with windows without problems. The owner (a relative of mine) only recently started to have random freezes. I think it has to do with RAM errors. But, again, memtest86+ does not give any error in 2h... Maybe I have to let the test run even longer...

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#6 2018-11-15 17:14:40

Slithery
Forum Moderator
From: Norfolk, UK
Registered: 2013-12-01
Posts: 3,024

Re: Archlinux install CD reboots suddenly

I believe that laptop uses an Intel® Core™2 Duo SU9300 which is a 64-bit capable processor - that's one of the things that we were checking for.

Ideally you should let memtest run at least overnight if you really want to rule out RAM issues. Just 2 passes isn't enough to stress the memory properly.


No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

aur - dotfiles

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#7 2018-11-15 17:21:56

rogorido
Member
Registered: 2009-08-17
Posts: 111

Re: Archlinux install CD reboots suddenly

OK. I let memtest run overnight! Thanks for your help!

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