Arch Linux

rogorido

Member

Registered: 2009-08-17

Posts: 111

Archlinux install CD reboots suddenly

I'm trying to install archlinux on a computer which I suspect has RAM memory errors. Surprisingly if I run memtest (2 passes, more than 2h) I do not get any error.

But: If I try to load the live cd the laptop reboots suddenly. As far as I can see the restart happens exactly after "Started udev kernel device manager" (which is marked as OK).

. I have the same problems with ubuntu livecds.

I tried acpi=off and others without success.

Any idea?

Last edited by rogorido (2018-11-15 13:57:30)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 19,768

Re: Archlinux install CD reboots suddenly

How much memory have you?
What make and model of processor is it?

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rogorido

Member

Registered: 2009-08-17

Posts: 111

Re: Archlinux install CD reboots suddenly

4GB and intel cetrino 2.

Actually I see that systemd reaches "slice system-dhcp.slice" without errror. Then I get a error:

"A TPM error occurred attempting to read a pcr value"

But I can not believe this causes a sudden reboot. I tried to disable TPM in the BIOS but as far as I unterstand it, it was already disabled and desactivated.

Slithery

Administrator

From: Norfolk, UK

Registered: 2013-12-01

Posts: 5,776

Re: Archlinux install CD reboots suddenly

Intel cetrino 2.

That's not a CPU.
Centrino was a name used for a collection of specific parts that could include one of around 20 different CPUS.

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No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

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rogorido

Member

Registered: 2009-08-17

Posts: 111

Re: Archlinux install CD reboots suddenly

You're probably right, but this is the info Samsung itself provides (http://samsung.tabletsnlaptops.com/sams … .html#tech). Since I can not boot with archlinux, I can not get any other infos...

The laptop worked for many years with windows without problems. The owner (a relative of mine) only recently started to have random freezes. I think it has to do with RAM errors. But, again, memtest86+ does not give any error in 2h... Maybe I have to let the test run even longer...

Slithery

Administrator

From: Norfolk, UK

Registered: 2013-12-01

Posts: 5,776

Re: Archlinux install CD reboots suddenly

I believe that laptop uses an Intel® Core™2 Duo SU9300 which is a 64-bit capable processor - that's one of the things that we were checking for.

Ideally you should let memtest run at least overnight if you really want to rule out RAM issues. Just 2 passes isn't enough to stress the memory properly.

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No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

aur - dotfiles

rogorido

Member

Registered: 2009-08-17

Posts: 111

Re: Archlinux install CD reboots suddenly

OK. I let memtest run overnight! Thanks for your help!