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#1 2013-04-02 07:22:37

helix
Member
Registered: 2013-02-17
Posts: 162

LibreOffice 4 crashes at startup

I upgraded a few days ago all my packages with pacman -Syu. I upgraded for the first time to LibreOffice 4. Ever since, when I run it it crashes giving me this message:

terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'

I read some similar topics here that helped other people with the same problem, but none has worked for me. I deleted:

~/.config/.libreoffice
~/.config/libreoffice (I think this existed as well)

I uninstalled the only one extension that I had installed from AUR, then I rebooted, but STILL the same problem. Can anyone help me? LibreOffice is a major program for my job. Thanks...

Last edited by helix (2013-04-02 07:26:00)

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#2 2013-04-02 09:14:55

mclabaut
Member
Registered: 2007-06-18
Posts: 39

Re: LibreOffice 4 crashes at startup

I had the same problem.
After looking in /var/lib/pacman/local I found several other libreoffice-extension not listed as being from aur.
Uninstalling them solved the problem.

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#3 2013-04-02 09:49:09

helix
Member
Registered: 2013-02-17
Posts: 162

Re: LibreOffice 4 crashes at startup

The only LibreOffice related files/folders I find in that directory are these:

$tree libreoffice-*
libreoffice-base-4.0.1-5
├── desc
├── files
└── install
libreoffice-calc-4.0.1-5
├── desc
├── files
└── install
libreoffice-common-4.0.1-5
├── desc
├── files
└── install
libreoffice-draw-4.0.1-5
├── desc
├── files
└── install
libreoffice-en-US-4.0.1-5
├── desc
└── files
libreoffice-impress-4.0.1-5
├── desc
├── files
└── install
libreoffice-kde4-4.0.1-5
├── desc
└── files
libreoffice-math-4.0.1-5
├── desc
└── files
libreoffice-sdk-4.0.1-5
├── desc
└── files
libreoffice-sdk-doc-4.0.1-5
├── desc
└── files
libreoffice-writer-4.0.1-5
├── desc
├── files
└── install

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#4 2013-04-02 11:35:14

iromeister
Member
Registered: 2008-10-02
Posts: 17

Re: LibreOffice 4 crashes at startup

Today this happened to me, too. I'm running Arch x86_64.
Here's the output of libreoffice --backtrace:

warning: Currently logging to gdbtrace.log.  Turn the logging off and on to make the new setting effective.
warning: no loadable sections found in added symbol-file system-supplied DSO at 0x7ffff7ffa000
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
Traceback (most recent call last):
  File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
    from gobject import register
  File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
    import gdb.backtrace
ImportError: No module named backtrace
[New Thread 0x7fffe7e7a700 (LWP 31670)]

Program received signal SIGABRT, Aborted.
0x00007ffff6d772c5 in raise () from /usr/lib/libc.so.6
#0  0x00007ffff6d772c5 in raise () from /usr/lib/libc.so.6
#1  0x00007ffff6d78748 in abort () from /usr/lib/libc.so.6
#2  0x00007ffff7662e9d in __gnu_cxx::__verbose_terminate_handler() () from /usr/lib/libstdc++.so.6
#3  0x00007ffff7660f96 in ?? () from /usr/lib/libstdc++.so.6
#4  0x00007ffff7660fc3 in std::terminate() () from /usr/lib/libstdc++.so.6
#5  0x00007ffff76611ee in __cxa_throw () from /usr/lib/libstdc++.so.6
#6  0x00007fffd7fe87e0 in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#7  0x00007fffd7fe908c in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#8  0x00007fffd7fe98e6 in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#9  0x00007fffd7fea0d7 in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#10 0x00007fffd7fee6af in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#11 0x00007ffff3c70012 in ?? () from /usr/lib/libreoffice/program/libutllo.so
#12 0x00007ffff3c70f32 in ?? () from /usr/lib/libreoffice/program/libutllo.so
#13 0x00007ffff3c60582 in utl::ConfigItem::ConfigItem(rtl::OUString const&, short) () from /usr/lib/libreoffice/program/libutllo.so
#14 0x00007ffff3ce2ed9 in ?? () from /usr/lib/libreoffice/program/libutllo.so
#15 0x00007ffff3ce354c in SvtSysLocaleOptions::SvtSysLocaleOptions() () from /usr/lib/libreoffice/program/libutllo.so
#16 0x00007ffff3d0f201 in ?? () from /usr/lib/libreoffice/program/libutllo.so
#17 0x00007ffff3d0f2fd in SvtSysLocale::SvtSysLocale() () from /usr/lib/libreoffice/program/libutllo.so
#18 0x00007ffff35bc9dc in ?? () from /usr/lib/libreoffice/program/libvcllo.so
#19 0x00007ffff35bcda6 in AllSettings::AllSettings() () from /usr/lib/libreoffice/program/libvcllo.so
#20 0x00007ffff35bfeb4 in Application::GetSettings() () from /usr/lib/libreoffice/program/libvcllo.so
#21 0x00007ffff791864e in ?? () from /usr/lib/libreoffice/program/libsofficeapp.so
#22 0x00007ffff7918756 in ?? () from /usr/lib/libreoffice/program/libsofficeapp.so
#23 0x00007ffff7919c59 in ?? () from /usr/lib/libreoffice/program/libsofficeapp.so
#24 0x00007ffff79214c4 in ?? () from /usr/lib/libreoffice/program/libsofficeapp.so
#25 0x00007ffff35c7951 in ?? () from /usr/lib/libreoffice/program/libvcllo.so
#26 0x00007ffff35c7ca5 in SVMain() () from /usr/lib/libreoffice/program/libvcllo.so
#27 0x00007ffff7954955 in soffice_main () from /usr/lib/libreoffice/program/libsofficeapp.so
#28 0x000000000040075b in ?? ()
#29 0x00007ffff6d63a15 in __libc_start_main () from /usr/lib/libc.so.6
#30 0x0000000000400791 in ?? ()

Thread 2 (Thread 0x7fffe7e7a700 (LWP 31670)):
#0  0x00007ffff6b31d01 in pthread_cond_timedwait@@GLIBC_2.3.2 () from /usr/lib/libpthread.so.0
#1  0x00007ffff7b9f3e9 in ?? () from /usr/lib/libreoffice/program/../ure-link/lib/libuno_sal.so.3
#2  0x00007ffff6b2de0f in start_thread () from /usr/lib/libpthread.so.0
#3  0x00007ffff6e2aefd in clone () from /usr/lib/libc.so.6

Thread 1 (Thread 0x7ffff7f89740 (LWP 31664)):
#0  0x00007ffff6d772c5 in raise () from /usr/lib/libc.so.6
#1  0x00007ffff6d78748 in abort () from /usr/lib/libc.so.6
#2  0x00007ffff7662e9d in __gnu_cxx::__verbose_terminate_handler() () from /usr/lib/libstdc++.so.6
#3  0x00007ffff7660f96 in ?? () from /usr/lib/libstdc++.so.6
#4  0x00007ffff7660fc3 in std::terminate() () from /usr/lib/libstdc++.so.6
#5  0x00007ffff76611ee in __cxa_throw () from /usr/lib/libstdc++.so.6
#6  0x00007fffd7fe87e0 in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#7  0x00007fffd7fe908c in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#8  0x00007fffd7fe98e6 in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#9  0x00007fffd7fea0d7 in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#10 0x00007fffd7fee6af in ?? () from /usr/lib/libreoffice/program/../program/configmgr.uno.so
#11 0x00007ffff3c70012 in ?? () from /usr/lib/libreoffice/program/libutllo.so
#12 0x00007ffff3c70f32 in ?? () from /usr/lib/libreoffice/program/libutllo.so
#13 0x00007ffff3c60582 in utl::ConfigItem::ConfigItem(rtl::OUString const&, short) () from /usr/lib/libreoffice/program/libutllo.so
#14 0x00007ffff3ce2ed9 in ?? () from /usr/lib/libreoffice/program/libutllo.so
#15 0x00007ffff3ce354c in SvtSysLocaleOptions::SvtSysLocaleOptions() () from /usr/lib/libreoffice/program/libutllo.so
#16 0x00007ffff3d0f201 in ?? () from /usr/lib/libreoffice/program/libutllo.so
#17 0x00007ffff3d0f2fd in SvtSysLocale::SvtSysLocale() () from /usr/lib/libreoffice/program/libutllo.so
#18 0x00007ffff35bc9dc in ?? () from /usr/lib/libreoffice/program/libvcllo.so
#19 0x00007ffff35bcda6 in AllSettings::AllSettings() () from /usr/lib/libreoffice/program/libvcllo.so
#20 0x00007ffff35bfeb4 in Application::GetSettings() () from /usr/lib/libreoffice/program/libvcllo.so
#21 0x00007ffff791864e in ?? () from /usr/lib/libreoffice/program/libsofficeapp.so
#22 0x00007ffff7918756 in ?? () from /usr/lib/libreoffice/program/libsofficeapp.so
#23 0x00007ffff7919c59 in ?? () from /usr/lib/libreoffice/program/libsofficeapp.so
#24 0x00007ffff79214c4 in ?? () from /usr/lib/libreoffice/program/libsofficeapp.so
#25 0x00007ffff35c7951 in ?? () from /usr/lib/libreoffice/program/libvcllo.so
#26 0x00007ffff35c7ca5 in SVMain() () from /usr/lib/libreoffice/program/libvcllo.so
#27 0x00007ffff7954955 in soffice_main () from /usr/lib/libreoffice/program/libsofficeapp.so
#28 0x000000000040075b in ?? ()
#29 0x00007ffff6d63a15 in __libc_start_main () from /usr/lib/libc.so.6
#30 0x0000000000400791 in ?? ()
A debugging session is active.

	Inferior 1 [process 31664] will be killed.

Quit anyway? (y or n) [answered Y; input not from terminal]

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#5 2013-04-02 19:21:15

iromeister
Member
Registered: 2008-10-02
Posts: 17

Re: LibreOffice 4 crashes at startup

I just downgraded to 4.0.1-2 via

# pacman -U /var/cache/pacman/pkg/libreoffice-*-4.0.1-2-*

and it works again! Some change between 4.0.1-2 and 4.0.1-5 must have broken the package.
Btw I had to downgrade icu to version 50 as well.

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#6 2013-04-02 19:31:18

iromeister
Member
Registered: 2008-10-02
Posts: 17

Re: LibreOffice 4 crashes at startup

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#7 2013-04-03 00:48:07

a_neutrino
Member
From: Montreal, Canada
Registered: 2010-03-14
Posts: 50
Website

Re: LibreOffice 4 crashes at startup

This related thread is [solved]. Remove this package:

libreoffice-extension-numbertext

and try again. Had the same problem, solution worked for me.

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#8 2013-04-03 04:56:55

helix
Member
Registered: 2013-02-17
Posts: 162

Re: LibreOffice 4 crashes at startup

But I don't have this package installed!

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#9 2013-04-03 10:21:37

iromeister
Member
Registered: 2008-10-02
Posts: 17

Re: LibreOffice 4 crashes at startup

Nor do I, it must be caused by something else.

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#10 2013-04-03 11:13:26

a_neutrino
Member
From: Montreal, Canada
Registered: 2010-03-14
Posts: 50
Website

Re: LibreOffice 4 crashes at startup

Well, in a more general way, the solution was to remove any extension that was outdated, such as those installed from AUR or locally. Compare

pacman -Qs libreoffice-extension

with packages from the official repositories. Then, trial and error. It just happened that for three of us, numbertext was the one.

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#11 2013-04-03 11:34:27

iromeister
Member
Registered: 2008-10-02
Posts: 17

Re: LibreOffice 4 crashes at startup

all of my libreoffice-extension packages are from extra, so once again: it's not about outdated or buggy extensions...

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#12 2013-04-03 18:25:29

helix
Member
Registered: 2013-02-17
Posts: 162

Re: LibreOffice 4 crashes at startup

Same here, I have no extensions installed at all.

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#13 2013-04-04 00:29:05

iromeister
Member
Registered: 2008-10-02
Posts: 17

Re: LibreOffice 4 crashes at startup

all of you who are affected by this bug: please vote for it in flyspray, because nothing's happened there so far!

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#14 2013-04-04 00:33:31

Inxsible
Forum Fellow
From: Chicago
Registered: 2008-06-09
Posts: 9,059

Re: LibreOffice 4 crashes at startup

I have 4.0.1-5 and I have no issues using it. Is there a specific scenario in which it crashes ?


Forum Rules

There's no such thing as a stupid question, but there sure are a lot of inquisitive idiots !

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#15 2013-04-04 03:05:51

helix
Member
Registered: 2013-02-17
Posts: 162

Re: LibreOffice 4 crashes at startup

It always crashes on startup, ever since I upgraded to LibreOffice 4.0.1-5.

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#16 2013-04-04 12:09:36

Lone_Wolf
Member
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 4,054

Re: LibreOffice 4 crashes at startup

Other libreoffice 4 problems were found to be caused by  libreoffice-gnome.

While those problems had different symptoms, it seems worth to check that.
helix, if you have libreoffice-gnome installed try removing it to see if that solves the problem.

Last edited by Lone_Wolf (2013-04-04 12:09:51)


Booting with apg Openrc, NOT systemd.
Automounting : not needed, i prefer pmount
Aur helpers : makepkg + my own local repo === rarely need them

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#17 2013-04-04 15:48:27

helix
Member
Registered: 2013-02-17
Posts: 162

Re: LibreOffice 4 crashes at startup

I removed libreoffice-gnome days before and it didn't solve the problem. I also removed libreoffice-kde4 and the problem insists (later I installed this package again). Any suggestion?

Last edited by helix (2013-04-04 15:49:21)

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#18 2013-04-04 21:58:25

helix
Member
Registered: 2013-02-17
Posts: 162

Re: LibreOffice 4 crashes at startup

I upgraded a few minutes ago to LibreOffice 4.0.2-1, and now it doesn't crash on startup. Problem solved for me.

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#19 2013-04-04 22:35:15

a_neutrino
Member
From: Montreal, Canada
Registered: 2010-03-14
Posts: 50
Website

Re: LibreOffice 4 crashes at startup

helix wrote:

Same here, I have no extensions installed at all.

iromeister wrote:

all of my libreoffice-extension packages are from extra, so once again: it's not about outdated or buggy extensions...

In that case, I agree it's obviously a different issue.

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#20 2013-04-06 14:16:03

iromeister
Member
Registered: 2008-10-02
Posts: 17

Re: LibreOffice 4 crashes at startup

helix wrote:

I upgraded a few minutes ago to LibreOffice 4.0.2-1, and now it doesn't crash on startup. Problem solved for me.

same goes for me, I consider this bug as fixed
Please mark this thread as [SOLVED]

Last edited by iromeister (2013-04-06 14:16:50)

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#21 2013-04-28 15:52:37

ArchChem
Member
Registered: 2013-02-16
Posts: 5

Re: LibreOffice 4 crashes at startup

Hi

for me that problem still exists, I have libreoffice 4.0.2.3 installed.

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#22 2013-05-24 22:31:16

Antunes
Member
Registered: 2012-07-15
Posts: 20

Re: LibreOffice 4 crashes at startup

I have a crash at startup with Libreoffice 4.0.3.3. Persistantly.

PS: the shell gives me an error 139, so it looks (to me) like a segmentation fault.

Last edited by Antunes (2013-05-24 22:37:32)

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#23 2013-05-24 23:33:16

andrekp
Member
Registered: 2012-06-07
Posts: 112

Re: LibreOffice 4 crashes at startup

Mine crashes as well 4.0.3.3 as I recall.

Was using it all day with no problems. 

Did an install and package updates:
Installed a new menu system on my Openbox, then did a full system upgrade. 

[2013-05-24 18:11] [PACMAN] Running 'pacman --noconfirm --asdeps -S -- perl-data-dump'
[2013-05-24 18:11] [PACMAN] installed perl-data-dump (1.22-1)
[2013-05-24 18:11] [PACMAN] Running 'pacman --asdeps -U perl-linux-desktopfiles-0.07-1-any.pkg.tar.xz'
[2013-05-24 18:11] [PACMAN] installed perl-linux-desktopfiles (0.07-1)
[2013-05-24 18:11] [PACMAN] Running 'pacman -U obmenu-generator-0.54-1-any.pkg.tar.xz'
[2013-05-24 18:11] [PACMAN] installed obmenu-generator (0.54-1)
[2013-05-24 18:19] [PACMAN] Running 'pacman -Syu'
[2013-05-24 18:19] [PACMAN] synchronizing package lists
[2013-05-24 18:19] [PACMAN] starting full system upgrade
[2013-05-24 18:19] [PACMAN] upgraded graphite (1:1.2.1-1 -> 1:1.2.2-1)
[2013-05-24 18:19] [PACMAN] upgraded icu (51.1-2 -> 51.2-1)
[2013-05-24 18:19] [PACMAN] upgraded libsasl (2.1.26-2 -> 2.1.26-3)
[2013-05-24 18:19] [PACMAN] upgraded popt (1.16-5 -> 1.16-6)
[2013-05-24 18:19] [PACMAN] upgraded usb_modeswitch (1.2.5-2 -> 1.2.5-3)
[2013-05-24 19:22] [PACMAN] Running 'pacman -Syu'
[2013-05-24 19:22] [PACMAN] synchronizing package lists
[2013-05-24 19:22] [PACMAN] starting full system upgrade

Now it just shows the libreoffice splash screen for a second, then crashes.

(FWIW: same version of LO Still works fine in another distro.)

Last edited by andrekp (2013-05-24 23:42:38)

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#24 2013-05-25 02:42:06

onesandzeros
Member
Registered: 2005-09-16
Posts: 40

Re: LibreOffice 4 crashes at startup

andrekp wrote:

Now it just shows the libreoffice splash screen for a second, then crashes.

Yeah, same here.  I've got several package versions of 4.0.1 and 4.0.2 in /var/cache/pacman/pkg/.  4.0.2-4 and 4.0.1-5 fail also, actually 4.0.1-5 raises an error about libpng, while 4.0.2-4 and current fail silently.  Also tried deleting ~/.config/libreoffice, no difference.  I do not have libreoffice-extension-* installed.

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#25 2013-05-25 03:16:22

jcornuz
Member
Registered: 2011-04-12
Posts: 11

Re: LibreOffice 4 crashes at startup

Turns out that the icu upgrade is causing the problem - at least for me tongue
In the meantime, downgrading icu gives me LibreOffice back.

Take care

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