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#1 2018-10-07 03:26:51

Charles_Carmichael
Member
From: South Dakota
Registered: 2018-10-07
Posts: 3

[SOLVED] Canon PIXMA MX452 stops printing at 23%

I'm new to the forum and new to arch, but I've been using linux for about a year. So please let me know what logs or settings I should add.

I have an HP Envy x360 laptop with the Ryzen 5 and radeon vega graphics running Arch. As of writing this post everything is up to date. The printer is a Canon PIXMA MX452, I have set the printer up with CUPS, Avahi and gutenprint. The printer is wireless and it seems like CUPS has set up the printer correctly as I can set the default settings and such. I have tried to print a test page and a regular page, but they both stop at 23% and then it says that the printer has stopped responding.

I have searched online and in the forum and have not found anything that was helpful. I have tried using the outdated package for the drivers in AUR, but those did not work.

Thank you for any help you provide.

Last edited by Charles_Carmichael (2018-10-14 04:07:49)

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#2 2018-10-12 07:31:23

olive
Member
From: Belgium
Registered: 2008-06-22
Posts: 1,443

Re: [SOLVED] Canon PIXMA MX452 stops printing at 23%

Can you enable debugging in te CUPS interface and examine the log file (/var/log/cups/error_log).

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#3 2018-10-12 23:49:56

Charles_Carmichael
Member
From: South Dakota
Registered: 2018-10-07
Posts: 3

Re: [SOLVED] Canon PIXMA MX452 stops printing at 23%

Thank you Olive.
I enabled debugging in the CUPS interface and I copy and pasted the output while trying to print a test page to the pastebin here: https://pastebin.com/FwXDXpT0. I'm not exactly sure what to look for, so any help would be appreciated.

Thank you!

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#4 2018-10-13 06:26:24

pypi
Wiki Maintainer
Registered: 2014-04-22
Posts: 249

Re: [SOLVED] Canon PIXMA MX452 stops printing at 23%

Something seems to be going wrong with your hostname resolution:

[Job 22] Unable to locate printer \"0E7327000000.local\".

Either change to a static hostname, or ensure that Avahi is set up correctly and is functioning (you should be able to ping 0E7327000000.local).

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#5 2018-10-13 07:09:39

seth
Member
Registered: 2012-09-03
Posts: 8,454

Re: [SOLVED] Canon PIXMA MX452 stops printing at 23%

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#6 2018-10-14 04:05:51

Charles_Carmichael
Member
From: South Dakota
Registered: 2018-10-07
Posts: 3

Re: [SOLVED] Canon PIXMA MX452 stops printing at 23%

Thank you all for your help. And thank you pypi, I did not set up Avahi correctly. After I set it up correctly I was able to ping the printer and I also was able to print.

Last edited by Charles_Carmichael (2018-10-14 04:06:49)

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