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#1 2019-04-12 16:42:57

poseidon
Member
Registered: 2012-06-07
Posts: 64

CUPS: Authentication required for printing document "...".

I installed Arch about a month ago on a new notebook. I installed a samba-printer using the drivers of aur/konica-minolta-bizhub-bhc360. Everything worked fine.

A few days ago I upgraded the system and now I can't print anymore. Printing looks good in the first seconds and it seems as if the dox are sent over the network. Then a dialog window pops up reading "Authentication required for printing document "..."." The dialog contains a field "negotiate" and a checkbox "Remember password". It doesn't matter what I enter into the "negotiate" text box, none seems right, neither the local user's or root's passwd, nor the passwd of the account creds' passwd I'm supplied with. The only option that makes the dialog vanish is Cancel. A look into the printer queue then shows an entry reading "Tree connect failed (NT_STATUS_ACCESS_DENIED)".

A look into /etc/cups/printer.conf tells me that "AuthInfoRequired none" has changed to "AuthInfoRequired negotiate". When I stop cups and the change that entry back to "none", start cups, the same happens again: The dialog pops up and the entry in /etc/cups/printers.conf has been overwritten and reads "AuthInfoRequired negotiate" again.

What could be wrong here? Where should I dig deeper?

Cheers
Paul

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#2 2019-04-13 13:21:31

Lone_Wolf
Member
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 6,782

Re: CUPS: Authentication required for printing document "...".

Looks like samba was upgraded several times recently and cups also a few days.

Did you configure the printer through the cups webinterface or through some other method ?
Please post /var/log/pacman.log .

Last edited by Lone_Wolf (2019-04-13 13:21:46)


Multi-init booting with apg Openrc and systemd coexisting
Automounting : not needed, i prefer pmount
Aur helpers : makepkg + my own local repo === rarely need them

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#3 2019-04-14 18:00:34

poseidon
Member
Registered: 2012-06-07
Posts: 64

Re: CUPS: Authentication required for printing document "...".

I did it through the web interface.

The log is rather long. Shoudl I paste into the post or is there an option to attach files?

Paul

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#4 2019-04-14 18:51:03

2ManyDogs
Forum Moderator
Registered: 2012-01-15
Posts: 2,430

Re: CUPS: Authentication required for printing document "...".

poseidon wrote:

The log is rather long. Shoudl I paste into the post or is there an option to attach files?

Use a pastebin client (not pastebin.com).

https://wiki.archlinux.org/index.php/Li … in_clients

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#5 2019-04-15 14:51:17

Peg-leg
Member
Registered: 2013-06-04
Posts: 2

Re: CUPS: Authentication required for printing document "...".

I'm having the same issue.

It looks like smbspool does not support this connection string format anymore:

smb://domain\username:password@server[:port]/printer

I switch to using smbclient for printing instead of smbspool.

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