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#1 2020-01-07 11:13:40

dr3mro
Member
Registered: 2016-01-30
Posts: 22

[SOLVED] websites fails to load Firefox 72

After todays upgrade to FF 72 no web site loads even after reboot
downgrading to FF71 fixes the issue
create a new profile won't fix it
I rechecked my network settings
using vanilla arch install by hand not by custom installers
any help or workaround ?
thanks

EDIT:
I found out that HTTP sites work but HTTPS not working
The problem was my system used nss-hg that is older than core/nss
firefox 72 needs updated nss
now it works thank you all

Last edited by dr3mro (2020-01-16 11:20:52)

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#2 2020-01-07 15:14:35

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 17,278

Re: [SOLVED] websites fails to load Firefox 72

Nothing specific.

A few things to explore:
Can you browse by IP address rather than domain name?
Can you browse to things on you LAN?  Your router, for example?
Do you have an IPv6 address?  Have you tried a site that only uses IPv4?  theregister.com is one.  One of its IP addresses is 69.90.144.196.  Try both the domain and the IP

Edit:  Got home and updated.  Seems to be okay here.

Last edited by ewaller (2020-01-08 02:55:09)


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#3 2020-01-08 08:47:03

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

- browse using IP not working
- New FF72 profile not working
- Only downgrading to 71 or using Google chrome works
for now downgraded to FF 71

Last edited by dr3mro (2020-01-08 09:28:27)

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#4 2020-01-08 11:14:53

Lone_Wolf
Member
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 8,222

Re: [SOLVED] websites fails to load Firefox 72

Please create a new user and check if the new user also has this problem.


Multi-init booting with apg Openrc and systemd coexisting
Automounting : not needed, i prefer pmount
Aur helpers : makepkg + my own local repo === rarely need them

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#5 2020-01-09 16:13:56

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

Lone_Wolf wrote:

Please create a new user and check if the new user also has this problem.

I did delete .Mozilla dir and tried many versions
only FF 72 has this issue
even after todays update

for now I use FF 71 but that is certainly not a solution

Last edited by dr3mro (2020-01-09 16:52:26)

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#6 2020-01-09 17:28:05

qinohe
Member
From: Netherlands
Registered: 2012-06-20
Posts: 1,043

Re: [SOLVED] websites fails to load Firefox 72

Can't say I had your issue, though I had one not loading a search on one specific site. (see) https://bbs.archlinux.org/viewtopic.php … 7#p1881747
Did you kill all FF processes, or you could restart your PC?
After that my problem was solved, just a thought though don't no it will help in your case..

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#7 2020-01-09 21:32:09

Durden
Member
Registered: 2011-06-19
Posts: 247

Re: [SOLVED] websites fails to load Firefox 72

Do you have DNS over HTTPS enabled in FF by chance?

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#8 2020-01-10 00:47:41

SilentSam
Member
Registered: 2008-02-21
Posts: 36

Re: [SOLVED] websites fails to load Firefox 72

Same problem here... No page loads.

It's not a DNS resolution issue either, and DoH is not enabled.

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#9 2020-01-10 01:43:08

Arherion
Member
Registered: 2020-01-10
Posts: 1

Re: [SOLVED] websites fails to load Firefox 72

+1, same symptoms, works only IP adressing

UPD:
Looks like some un-updated dependencies causing this, pacman -Syu fixed for me

Last edited by Arherion (2020-01-10 01:48:43)

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#10 2020-01-10 05:09:11

SilentSam
Member
Registered: 2008-02-21
Posts: 36

Re: [SOLVED] websites fails to load Firefox 72

Confirmed on it being dependencies. Ran a full update and everything is proper again.

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#11 2020-01-12 10:27:57

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

Durden wrote:

Do you have DNS over HTTPS enabled in FF by chance?

no

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#12 2020-01-12 10:28:27

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

SilentSam wrote:

Confirmed on it being dependencies. Ran a full update and everything is proper again.

i will try and report back

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#13 2020-01-12 10:39:14

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

same issue even after -Syyu

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#14 2020-01-12 11:19:48

Lone_Wolf
Member
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 8,222

Re: [SOLVED] websites fails to load Firefox 72

Do locally stored html files work ?

Assuming you have libreoffice installed, try

firefox /usr/lib/libreoffice/LICENSE.html

Last edited by Lone_Wolf (2020-01-12 11:20:05)


Multi-init booting with apg Openrc and systemd coexisting
Automounting : not needed, i prefer pmount
Aur helpers : makepkg + my own local repo === rarely need them

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#15 2020-01-12 16:28:53

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 17,278

Re: [SOLVED] websites fails to load Firefox 72

Time for a serious sanity check.  What are the output of
ip addr 
and
ping 8.8.8.8
?


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#16 2020-01-13 12:48:40

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

ewaller wrote:

Time for a serious sanity check.  What are the output of
ip addr 
and
ping 8.8.8.8
?

as I said its not network error as ff71 and chrome works the problem only with ff72

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#17 2020-01-13 12:53:54

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

Lone_Wolf wrote:

Do locally stored html files work ?

Assuming you have libreoffice installed, try

firefox /usr/lib/libreoffice/LICENSE.html

ya it works i just checked but tried to load a web site not working except after downgrade to ff71 or yse google chome

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#18 2020-01-13 13:02:51

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

Please any help would be appreciated as I dont trust google chrome and using any firefox version but the latest is not a good idea
for now I do upgrade my arch twice a day and no fix from upgrades

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#19 2020-01-13 13:20:58

WorMzy
Forum Moderator
From: Scotland
Registered: 2010-06-16
Posts: 9,805
Website

Re: [SOLVED] websites fails to load Firefox 72

Please stop multiposting and bumping. You can respond to multiple people in the same post, and if you have something to add, but are the last poster, you can use the edit button to append to your post.

Also, this is the second time in this thread that you have responded to a suggestion by either dismissing it outright or doing something different. That sort of behaviour will not encourage people to try to assist you.

Try a new account. Post the information requested, even if you don't think it's relevant. Don't assume that you know better, otherwise people will quickly lose interest in helping you.


Sakura:-
Mobo: MSI X299 TOMAHAWK ARCTIC // Processor: Intel Core i7-7820X 3.6GHz // GFX: nVidia GeForce GTX 970 // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 5x 1TB HDD, 2x 120GB SSD, 1x 275GB M2 SSD

Making lemonade from lemons since 2015.

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#20 2020-01-13 13:57:52

mxfm
Member
Registered: 2015-10-23
Posts: 156

Re: [SOLVED] websites fails to load Firefox 72

dr3mro wrote:
Durden wrote:

Do you have DNS over HTTPS enabled in FF by chance?

no

I suspect yes. Firefox in recent versions enabled new feature with DNS and the fact that FF71 and chrome work while FF72 does not - is an indication that the problem is in firefox settings. To be more precise, in the way firefox handles settings in about:config.

You can check FF network configs you changed. As a measure of last resort try to move (not delete!) firefox user folder to another location (or start firefox with new profile).

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#21 2020-01-13 22:09:44

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

WorMzy wrote:

Please stop multiposting and bumping. You can respond to multiple people in the same post, and if you have something to add, but are the last poster, you can use the edit button to append to your post.

Also, this is the second time in this thread that you have responded to a suggestion by either dismissing it outright or doing something different. That sort of behaviour will not encourage people to try to assist you.

Try a new account. Post the information requested, even if you don't think it's relevant. Don't assume that you know better, otherwise people will quickly lose interest in helping you.

I am sorry but I dont know how to multi post quotes in a single reply
i will google that sorry if that disturbed you

Last edited by dr3mro (2020-01-13 22:10:39)

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#22 2020-01-13 22:14:06

dr3mro
Member
Registered: 2016-01-30
Posts: 22

Re: [SOLVED] websites fails to load Firefox 72

mxfm wrote:
dr3mro wrote:
Durden wrote:

Do you have DNS over HTTPS enabled in FF by chance?

no

I suspect yes. Firefox in recent versions enabled new feature with DNS and the fact that FF71 and chrome work while FF72 does not - is an indication that the problem is in firefox settings. To be more precise, in the way firefox handles settings in about:config.

You can check FF network configs you changed. As a measure of last resort try to move (not delete!) firefox user folder to another location (or start firefox with new profile).

as a matter of fact I did try
1 ) delete .mozilla folder
2 ) refresh firefox
3 ) create a new firefox profile
4) toggle proxy with every possible variation
5) toggle dns over https
6) start firefox in safe mode

firefox views local html files normaly but it just dont browse any website I had to add firefox to pacman ignore pkg
I did try -Syyu today and same issue

-------------------------------------------------------------------------------------------------------------------------------------------------------
I found out that is only fail to load HTTPS sites but HTTP sites works normaly
------------------------------------------------------------------------------------------------------------------------------------------------------

Last edited by dr3mro (2020-01-13 22:40:23)

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#23 2020-01-14 12:05:41

Lone_Wolf
Member
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 8,222

Re: [SOLVED] websites fails to load Firefox 72

I found out that is only fail to load HTTPS sites but HTTP sites works normaly

many http sites redirect automatically to https, I've searched for one that doesn't do that.

With FF 72 please run

$ firefox http://www.girlswithslingshots.com/ # close firefox
$ firefox https://www.girlswithslingshots.com/ # close firefox

and post the output.


Multi-init booting with apg Openrc and systemd coexisting
Automounting : not needed, i prefer pmount
Aur helpers : makepkg + my own local repo === rarely need them

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#24 2020-01-14 14:02:21

loqs
Member
Registered: 2014-03-06
Posts: 11,047

Re: [SOLVED] websites fails to load Firefox 72

Lone_Wolf wrote:
$ firefox http://www.girlswithslingshots.com/ # close firefox

Load page

$ firefox https://www.girlswithslingshots.com/ # close firefox

Blank no response no error

Looking at request timings from the https request there is nothing after TLS setup

Request Timing
Blocked:
0 ms
DNS Resolution:
2 ms
Connecting:
46 ms
TLS Setup:
45 ms

Edit:
Just restarted firefox again and now it works.

Last edited by loqs (2020-01-14 14:05:52)

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#25 2020-01-14 18:51:58

dubcl
Member
Registered: 2020-01-14
Posts: 4

Re: [SOLVED] websites fails to load Firefox 72

Hi all

Update the package "nss" solve the problem.

Cheers

-- dub


-- dub

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