Arch Linux

parantapa

Member

Registered: 2018-12-21

Posts: 9

[Solved] Firefox can't play videos after recent update

Hi

After a recent update Firefox seems to not be able to play some types of videos.

I get the following message at the top of the page "To play video, you may need to install the required video codecs."

I am using Firefox developer edition (89.0b14). and Firefox 88.0.1

When visiting [1]  h264/aac and mpeg4 videos don't play.

I already have ffmpeg installed (along with libmpeg2-0.5.1-7  libvpx-1.10.0-1  x264-3:0.161.r3039.544c61f-1  x265-3.5-1  xvidcore-1.3.7-2)

Thanks

[1] http://demo.nimius.net/video_test/

Last edited by parantapa (2021-05-27 15:08:27)

Durden

Member

Registered: 2011-06-19

Posts: 261

Re: [Solved] Firefox can't play videos after recent update

Related to this maybe? https://support.mozilla.org/en-US/questions/1270741

The videos DRM'd?

parantapa

Member

Registered: 2018-12-21

Posts: 9

Re: [Solved] Firefox can't play videos after recent update

The video's are not drm-ed.

I am getting the same notification even on reddit.

Lone_Wolf

Administrator

From: Netherlands, Europe

Registered: 2005-10-04

Posts: 15,301

Re: [Solved] Firefox can't play videos after recent update

The mpeg 4 one shows "no video with supported format and mimetype found"  , I think that means the issue may be with the site.

I found an mp4 video at https://www.learningcontainer.com/mp4-s … -download/ , try that one.

The H264/AAC sample works for me, do you have x264 installed ?

---

Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

clean chroot building not flexible enough ?
Try clean chroot manager by graysky

parantapa

Member

Registered: 2018-12-21

Posts: 9

Re: [Solved] Firefox can't play videos after recent update

> The H264/AAC sample works for me, do you have x264 installed ?

Yes.

> pacman -Qs x264
local/x264 3:0.161.r3039.544c61f-1
    Open Source H264/AVC video encoder

parantapa

Member

Registered: 2018-12-21

Posts: 9

Re: [Solved] Firefox can't play videos after recent update

> The mpeg 4 one shows "no video with supported format and mimetype found"  , I think that means the issue may be with the site.

> I found an mp4 video at https://www.learningcontainer.com/mp4-s … -download/ , try that one.

I get the same message on this site too.

Lone_Wolf

Administrator

From: Netherlands, Europe

Registered: 2005-10-04

Posts: 15,301

Re: [Solved] Firefox can't play videos after recent update

Try starting in safe mode firefox --safe-mode to verify if some extension or theme is blocking the media .

If that doesn't help

firefox --ProfileManager

create a fresh profile for firefox and test with that.

---

Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

clean chroot building not flexible enough ?
Try clean chroot manager by graysky

parantapa

Member

Registered: 2018-12-21

Posts: 9

Re: [Solved] Firefox can't play videos after recent update

I get the same error even with a fresh profile.

Have even tried deleting whole of ~/.mozilla and starting from fresh.

Last edited by parantapa (2021-05-26 15:43:55)

parantapa

Member

Registered: 2018-12-21

Posts: 9

Re: [Solved] Firefox can't play videos after recent update

It turns out that the problem was nvhpc package [1].
I had installed it to try out some cuda programming.
It installs a file in /etc/profile.d that sets up a bunch of environment variables which conflict with the system stuff.

Removing /etc/profile.d/nvhpc.sh fixed the issue.

[1]: https://aur.archlinux.org/packages/nvhpc

Last edited by parantapa (2021-05-26 22:05:37)

Lone_Wolf

Administrator

From: Netherlands, Europe

Registered: 2005-10-04

Posts: 15,301

Re: [Solved] Firefox can't play videos after recent update

https://aur.archlinux.org/cgit/aur.git/ … sh?h=nvhpc is indeed very intrusive and should not be applied system-wide .

Glad you figured it out, please prepend [Solved] to the thread title (edit first post) .

---

Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

clean chroot building not flexible enough ?
Try clean chroot manager by graysky

kabirbg

Member

Registered: 2020-11-27

Posts: 7

Re: [Solved] Firefox can't play videos after recent update

I'm having the same issue. I'm on Firefox 97.0b9 (Developer Edition, but I tried the release version too and it didn't make a difference). I never installed nvhpc and couldn't find anything else offending in /etc/profile.d that might be causing it (the scripts for programs like gawk and libreoffice seemed very harmless). But everything else OP said applies. I'm on Artix Linux 5.16.3-zen1 (sorry just realized that's not Arch, but the difference is only in init system, everything else is the same). I keep getting error code 102360 on videos and everything on Google seems unhelpful --- this post was the closest I got to my issue. I'm on ffmpeg version n5.0, I believe. Any ideas as to what could be the issue? Help would be much appreciated.

2ManyDogs

Forum Fellow

Registered: 2012-01-15

Posts: 4,648

Re: [Solved] Firefox can't play videos after recent update

I'm on Artix Linux 5.16.3-zen1

Artix is not supported here.

These forums are for Arch Linux x86_64 ONLY. Not Antergos, or Apricity, or Manjaro, or any of the "easy Arch installers", nor Arch-ARM; nothing other than vanilla 64-bit Arch Linux. Ask those communities for support. If you have installed Arch, please read the rules before posting. README: Forum Rules.

https://terms.archlinux.org/docs/code-o … pport-only

Closing this old solved topic.