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#1 2023-05-26 17:20:22

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

PCI Network adapter issuess

My on board network controller stopped working after installation. Using an external WLAN adapter still works. Any advice?

lspci output

07:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter
	Subsystem: Lenovo ThinkPad E595
	!!! Unknown header type 7f
	I/O ports at 4000 [size=256]
	Memory at a4300000 (64-bit, non-prefetchable) [size=64K]
	Kernel driver in use: rtw_8822be
	Kernel modules: rtw88_8822be

modinfo output

filename:       /lib/modules/6.3.4-arch1-1/kernel/drivers/net/wireless/realtek/rtw88/rtw88_8822be.ko.zst
license:        Dual BSD/GPL
description:    Realtek 802.11ac wireless 8822be driver
author:         Realtek Corporation
srcversion:     1E44F6ED4FC080E3B4A9590
alias:          pci:v000010ECd0000B822sv*sd*bc*sc*i*
depends:        rtw88_pci,rtw88_8822b
retpoline:      Y
intree:         Y
name:           rtw88_8822be
vermagic:       6.3.4-arch1-1 SMP preempt mod_unload 
sig_id:         PKCS#7
signer:         Build time autogenerated kernel key
sig_key:        3A:45:9E:5F:BD:1F:70:68:0E:08:F3:6A:E8:35:A3:86:21:87:6C:85
sig_hashalgo:   sha512
signature:      30:65:02:30:7B:CF:CB:09:4B:8E:6A:8F:78:BC:64:BD:49:D3:B2:9E:
                C2:B2:3C:01:3A:4E:0F:A1:A2:23:0D:14:EF:51:E2:EE:63:B1:F3:C1:
                AE:7F:BE:9A:C2:45:7A:59:B4:2A:91:D5:02:31:00:9B:6B:F3:82:30:
                52:21:BD:09:36:DD:D3:9D:4F:A6:13:7E:40:D3:96:9D:27:54:93:D9:
                03:A5:C1:51:13:BF:A9:93:06:BB:76:79:EE:5C:A8:77:A8:14:6C:E4:
                39:98:6B

Last edited by PitchBlack6 (2023-05-31 11:38:13)

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#2 2023-05-26 20:38:53

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

My on board network controller stopped working after installation.

What's your metric for that?
It does show up in lspci w/ a module attached.
Does it show up in "ip a"?
Do you have linux-firmware installed?

In doubt please post your complete system journal for the boot:

sudo journalctl -b | curl -F 'f:1=<-' ix.io

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#3 2023-05-26 20:44:59

loqs
Member
Registered: 2014-03-06
Posts: 17,737

Re: PCI Network adapter issuess

https://bugs.archlinux.org/task/78619 May be related,  needs more data points.

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#4 2023-05-27 09:21:10

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

Issue has resolved itself after doing a system upgrade.

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#5 2023-05-31 11:38:01

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

seth wrote:

My on board network controller stopped working after installation.

What's your metric for that?
It does show up in lspci w/ a module attached.
Does it show up in "ip a"?
Do you have linux-firmware installed?

In doubt please post your complete system journal for the boot:

sudo journalctl -b | curl -F 'f:1=<-' ix.io

Issue has somehow unresolved itself. Tried downgrading yesterday's packages, but the issue persists.

The device doesn't show up in ip a, and linux-firmware is installed.

System boot journal: http://ix.io/4xa3

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#6 2023-05-31 11:59:28

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: Unable to change power state from D3cold to D0, device inaccessible
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: mac power on failed
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: failed to power on mac
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: failed to setup chip efuse info
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: failed to setup chip information
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: Firmware version 27.2.0, H2C version 13

Does it come back after a cold reboot?
Is there a parallel windows installation?

pcie_aspm.policy=powersave

Try

pcie_aspm=off

instead.

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#7 2023-05-31 12:16:16

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

seth wrote:
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: Unable to change power state from D3cold to D0, device inaccessible
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: mac power on failed
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: failed to power on mac
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: failed to setup chip efuse info
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: failed to setup chip information
May 31 12:33:30 QueerCats kernel: rtw_8822be 0000:07:00.0: Firmware version 27.2.0, H2C version 13

Does it come back after a cold reboot?
Is there a parallel windows installation?

pcie_aspm.policy=powersave

Try

pcie_aspm=off

instead.

I've got the remnants of a windows install on another drive that I didn't bother to clean up cause I don't need the ~100 GiBs it has.

Cold restart doesn't help it either.

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#8 2023-05-31 12:25:21

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

What does "remnants" mean?
In doubt see the 3rd link below.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

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#9 2023-05-31 12:39:06

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

seth wrote:

What does "remnants" mean?
In doubt see the 3rd link below.
Disable it (it's NOT the BIOS setting!) and reboot windows and linux twice for voodo reasons.

I've used fdisk to remove all the Windows partitions, but didn't bother to do a drive cleaning to replace all the data with junk.

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#10 2023-05-31 12:40:21

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

Ok, that's not relevant.
Did you try disbling pcie_aspm?

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#11 2023-05-31 12:44:56

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

seth wrote:

Ok, that's not relevant.
Did you try disbling pcie_aspm?

Yeah, still getting nothing.

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#12 2023-05-31 12:46:50

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

No idea whether https://bbs.archlinux.org/viewtopic.php?id=286171 is relevant (different HW), but did you try the LTS kernel?

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#13 2023-05-31 13:20:23

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

seth wrote:

No idea whether https://bbs.archlinux.org/viewtopic.php?id=286171 is relevant (different HW), but did you try the LTS kernel?

LTS doesn't seem to be helping it either.

07:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter
	Subsystem: Lenovo ThinkPad E595
	!!! Unknown header type 7f
	I/O ports at 4000 [size=256]
	Memory at a4300000 (64-bit, non-prefetchable) [size=64K]
	Kernel modules: rtw88_8822be

Also, seems to have stopped showing driver in use

Last edited by PitchBlack6 (2023-05-31 13:25:15)

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#14 2023-05-31 13:37:03

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

Also, seems to have stopped showing driver in use

This would probably happen w/ the regular kernel and is a result of the chip not responding.

1. Does this happen regardless of external power supply ./. battery
2. Does it help to reload the module later

dmesg -W

and in a second terminal

modprobe -r rtw88_8822be; sleep 5; modprobe -v rtw88_8822be

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#15 2023-05-31 13:48:57

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

seth wrote:

Also, seems to have stopped showing driver in use

This would probably happen w/ the regular kernel and is a result of the chip not responding.

1. Does this happen regardless of external power supply ./. battery
2. Does it help to reload the module later

dmesg -W

and in a second terminal

modprobe -r rtw88_8822be; sleep 5; modprobe -v rtw88_8822be

1) Yeah, seems like
2) Still seems to be getting the same error

[  211.817281] rtw_8822be 0000:07:00.0: Unable to change power state from D3cold to D0, device inaccessible
[  211.820606] rtw_8822be 0000:07:00.0: mac power on failed
[  211.820608] rtw_8822be 0000:07:00.0: failed to power on mac
[  211.820609] rtw_8822be 0000:07:00.0: failed to setup chip efuse info
[  211.820610] rtw_8822be 0000:07:00.0: failed to setup chip information
[  211.821469] rtw_8822be 0000:07:00.0: Firmware version 27.2.0, H2C version 13
[  211.841198] rtw_8822be: probe of 0000:07:00.0 failed with error -114

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#16 2023-05-31 13:53:18

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

114 is EALREADY

modprobe -r rtw88_8822be
lsmod | grep 8822be | make sure it worked
sleep 3
echo 1 > /sys/bus/pci/devices/0000:07:00.0/reset
sleep 3
modprobe -v rtw88_8822be

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#17 2023-05-31 14:05:57

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

Got this in the second terminal (tried running that line with and without sudo)

bash: /sys/bus/pci/devices/0000:07:00.0/reset: Permission denied

and this in the dmesg -W

[  933.599831] rtw_8822be 0000:07:00.0: Unable to change power state from D3cold to D0, device inaccessible
[  933.603191] rtw_8822be 0000:07:00.0: mac power on failed
[  933.603194] rtw_8822be 0000:07:00.0: failed to power on mac
[  933.603195] rtw_8822be 0000:07:00.0: failed to setup chip efuse info
[  933.603196] rtw_8822be 0000:07:00.0: failed to setup chip information
[  933.605388] rtw_8822be 0000:07:00.0: Firmware version 27.2.0, H2C version 13
[  933.624737] rtw_8822be: probe of 0000:07:00.0 failed with error -114

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#18 2023-05-31 14:10:21

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

sudo echo … sudo's the echo, but the shell redirect writes the file.

echo 1 | sudo tee /sys/bus/pci/devices/0000:07:00.0/reset

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#19 2023-05-31 14:19:33

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

Got

tee: '/sys/bus/pci/devices/0000:07:00.0/reset': inappropriate ioctl for device 

Last edited by PitchBlack6 (2023-05-31 14:20:41)

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#20 2023-05-31 19:51:17

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

Great.
Try

echo 1 | sudo tee /sys/bus/pci/devices/0000:07:00.0/remove
sleep 1
echo 1 | sudo tee /sys/bus/pci/rescan

instead of the reset.
You should be prepared to having to reboot the system if this fails badly, so save your documents before and "sudo sync" the filesystems.

If this also doesn't work, blacklist rtw_8822be, https://wiki.archlinux.org/title/Kernel … probe.d/_2
Don't use the /bin/true or kernel parameter ways, because we want to load the module later.
You might have to rebuild the initramfs after adding the blacklist config.

Then boot, make sure "lsmod | grep 8822be" doesn't show the module and "modprobe -v rtw_8822be" it, pay attention to the dmesg tail again.

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#21 2023-05-31 23:04:34

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

remove/reset didn't work either

blacklist works for stopping the module during boot, modprobe -v is still giving the same error

[   79.735086] rtw_8822be 0000:07:00.0: Unable to change power state from D3cold to D0, device inaccessible
[   79.737440] rtw_8822be 0000:07:00.0: mac power on failed
[   79.737444] rtw_8822be 0000:07:00.0: failed to power on mac
[   79.737445] rtw_8822be 0000:07:00.0: failed to setup chip efuse info
[   79.737446] rtw_8822be 0000:07:00.0: failed to setup chip information
[   79.742353] rtw_8822be 0000:07:00.0: Firmware version 27.2.0, H2C version 13
[   79.749219] rtw_8822be: probe of 0000:07:00.0 failed with error -114

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#22 2023-06-01 06:18:28

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

My on board network controller stopped working after installation.

Does the device still work w/ the install iso?

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#23 2023-06-01 10:25:56

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

seth wrote:

My on board network controller stopped working after installation.

Does the device still work w/ the install iso?

Doesn't seem like it does anymore.

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#24 2023-06-01 16:11:28

seth
Member
Registered: 2012-09-03
Posts: 54,345

Re: PCI Network adapter issuess

Does it work w/ *any* system?
(eg. grml, knoppix, live ubuntu)?

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#25 2023-06-01 19:48:59

PitchBlack6
Member
Registered: 2023-05-23
Posts: 19

Re: PCI Network adapter issuess

Doesn't seem like it. Tested on Ubunutu and GRML

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