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#1 2023-08-29 11:37:35

fahrgast
Member
Registered: 2015-02-26
Posts: 36

Please, need help with a broken Nextcloud installation

I have been using Nextcloud for years only with some minor problems. Some months ago, after the introduction of php-legacy and a Nextcloud upgrade, my installation got broken. I had no time to fix it then, and it's been today that I have tried to get it to work again.

I have upgraded all the software, and I have gone over Nextcloud's wiki page, double checking all configurations. Whenever I try to open Nextcloud in my browser, however, I get the following error 500:

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

I can't see any useful information in any of the logs to find out what's going on.

I know that nginx and php-fpm-legacy are at least working, since I can see a phpinfo page located in the server root. I guess it's probably some problem with permissions, but I'm totally desperate, since I haven't been able to find any information in the logs to troubleshoot this.

It would be great if someone could help me to recover this installation. I can post any configurations or logs that could be useful.

Regards.

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#2 2023-08-29 16:00:10

twelveeighty
Member
From: Alberta, Canada
Registered: 2011-09-04
Posts: 1,108

Re: Please, need help with a broken Nextcloud installation

fahrgast wrote:

I can't see any useful information in any of the logs to find out what's going on.

Post the relevant logs: startup of the Nextcloud server and around the time you make a request via the browser.

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#3 2023-08-29 17:23:42

fahrgast
Member
Registered: 2015-02-26
Posts: 36

Re: Please, need help with a broken Nextcloud installation

These are some logs:

Syslog after starting php-fpm-legacy and nginx:

ago 29 19:13:22 lorien systemd[1]: Starting The PHP FastCGI Process Manager...
ago 29 19:13:22 lorien php-fpm[17407]: [NOTICE] fpm is running, pid 17407
ago 29 19:13:22 lorien php-fpm[17407]: [NOTICE] ready to handle connections
ago 29 19:13:22 lorien php-fpm[17407]: [NOTICE] systemd monitor interval set to 10000ms
ago 29 19:13:22 lorien systemd[1]: Started The PHP FastCGI Process Manager.
ago 29 19:16:16 lorien systemd[1]: Starting A high performance web server and a reverse proxy server...
ago 29 19:16:16 lorien systemd[1]: Started A high performance web server and a reverse proxy server.

And after a request to nextcloud:

Nginx access.log:

192.168.42.1 - - [29/Aug/2023:19:17:11 +0200] "GET / HTTP/2.0" 500 289 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/109.0"
192.168.42.1 - - [29/Aug/2023:19:17:12 +0200] "GET /apps/photos/service-worker.js HTTP/2.0" 500 289 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/109.0"

Nginx error.log has no recent entries.

/var/log/php-fpm-legacy/access/nextcloud.log:

2023-08-29T19:17:11+0200 -: "GET /index.php" 500 /usr/share/webapps/nextcloud/index.php 187.232 6144 96.14%
2023-08-29T19:17:12+0200 -: "GET /index.php" 500 /usr/share/webapps/nextcloud/index.php 11.121 2048 0.00%
2023-08-29T19:18:19+0200 -: "GET /status.php" 500 /usr/share/webapps/nextcloud/status.php 5.928 4096 0.00%

/var/log/nextcloud/nextcloud.log (set as log file in config.php has no recent entries).

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#4 2023-09-03 10:44:03

kokanee
Member
Registered: 2023-09-03
Posts: 1

Re: Please, need help with a broken Nextcloud installation

Try downgrading php-legacy, php-legacy-php and php-legacy-gd to version 8.1.21-1. I cannot upgrade those programs past 8.1.21-1 without breaking my nextcloud install.

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#5 2023-09-04 07:25:56

fahrgast
Member
Registered: 2015-02-26
Posts: 36

Re: Please, need help with a broken Nextcloud installation

kokanee wrote:

Try downgrading php-legacy, php-legacy-php and php-legacy-gd to version 8.1.21-1. I cannot upgrade those programs past 8.1.21-1 without breaking my nextcloud install.

Thank you, kokanee. I have just downgraded php-legacy, php-legacy-fpm and php-legacy-gd to version 8.1.21-1, and restarted php-fpm-legacy.service, and the errors are still the same.

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#6 2023-09-04 09:04:51

seth
Member
Registered: 2012-09-03
Posts: 54,214

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#7 2023-09-04 09:29:33

kde35
Member
Registered: 2015-04-13
Posts: 71

Re: Please, need help with a broken Nextcloud installation

Is the ownership of php-fpm socket correct?

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#8 2023-09-04 09:41:33

fahrgast
Member
Registered: 2015-02-26
Posts: 36

Re: Please, need help with a broken Nextcloud installation

Thank you, seth. Regarding these points:

After an upgrade from nextcloud < 21.0.0 make sure that
    - the data directory is located at /var/lib/nextcloud/data

My data directory is at a different path: /mnt/nas/mycloud/data. It was here before the upgrade, and this line is at /etc/webapps/nextcloud/config/config.php:

'datadirectory' => '/etc/webapps/nextcloud/config/config.php'

- the writable apps directory is located at /var/lib/nextcloud/apps

I might have a problem here. There are two apps directories, both writable by nextcloud user:

[root mycloud]# ls -l /var/lib/nextcloud/
drwxr-xr-x 9 nextcloud nextcloud 4096 ago 29 11:59 apps

root mycloud]# ls -l /usr/share/webapps/nextcloud/
drwxr-xr-x 50 nextcloud http  4096 ago 29 11:50 apps

The following lines are from /etc/webapps/nextcloud/config/config.php:

'apps_paths' => 
  array (
    0 => 
    array (
      'path' => '/usr/share/webapps/nextcloud/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 => 
    array (
      'path' => '/usr/share/webapps/nextcloud/wapps',
      'url' => '/wapps',
      'writable' => true,
    ),

- both the data directory and the writable apps directory, alongside all files beneath them are writable and owned by the nextcloud user

[root mycloud]# ls -l /mnt/nas/mycloud
drwxrwxr-x 8 nextcloud nextcloud 4096 jun  9  2021 apps
drwxrwx--- 7 nextcloud nextcloud 4096 ago 29 13:08 data

Also, all files beneath them are writable and owned by the nextcloud user.

- the web application configuration file resides in /etc/webapps/nextcloud/config/ and that that directory and its contents are writable and owned by the nextcloud user

[root mycloud]# ls -l /etc/webapps/nextcloud/
drwxrwxr-x 2 nextcloud nextcloud  4096 ago 29 13:21 config

[root mycloud]# ls -l /etc/webapps/nextcloud/config/
-rw-r--r-- 1 nextcloud nextcloud 59414 feb 27  2021 config.mysample.php
-rw-r----- 1 nextcloud nextcloud  1188 ago 29 13:21 config.php
-rw-r----- 1 nextcloud nextcloud  1129 feb 27  2021 config.php.bak
-rw-r--r-- 1 nextcloud nextcloud 75166 ago 10 23:36 config.sample.php
-rw-r--r-- 1 nextcloud nextcloud   125 dic  8  2020 mimetypealiases.json
-rw-r--r-- 1 nextcloud nextcloud   161 dic  8  2020 mimetypemapping.json

- an application server, such as FPM or uWSGI is configured to run the web application as the nextcloud user and not the http user

[root mycloud]# systemctl status php-fpm-legacy
● php-fpm-legacy.service - The PHP FastCGI Process Manager
     Loaded: loaded (/usr/lib/systemd/system/php-fpm-legacy.service; enabled; preset: disabled)
    Drop-In: /etc/systemd/system/php-fpm-legacy.service.d
             └─override.conf
     Active: active (running) since Mon 2023-09-04 09:23:15 CEST; 2h 0min ago
   Main PID: 322398 (php-fpm-legacy)
     Status: "Processes active: 0, idle: 2, Requests: 1078, slow: 0, Traffic: 0req/sec"
      Tasks: 3 (limit: 4463)
     Memory: 22.9M
        CPU: 12.925s
     CGroup: /system.slice/php-fpm-legacy.service
             ├─322398 "php-fpm: master process (/etc/php-legacy/php-fpm.conf)"
             ├─322399 "php-fpm: pool nextcloud"
             └─322400 "php-fpm: pool nextcloud"

[root mycloud]# ps aux | grep php-fpm
root      322398  0.0  0.6 216372 23392 ?        Ss   09:23   0:00 php-fpm: master process (/etc/php-legacy/php-fpm.conf)
nextclo+  322399  0.0  0.6 216600 24000 ?        S    09:23   0:06 php-fpm: pool nextcloud
nextclo+  322400  0.0  0.5 216568 22424 ?        S    09:23   0:05 php-fpm: pool nextcloud

- update the cron job/systemd timer to run with the new user

I had not done this, but I have done it now. How can I know the user that is running this timer?

[root systemd]# systemctl status nextcloud-cron.timer
● nextcloud-cron.timer - Nextcloud; run cron.php periodically
     Loaded: loaded (/usr/lib/systemd/system/nextcloud-cron.timer; enabled; preset: disabled)
     Active: active (waiting) since Mon 2023-09-04 11:32:14 CEST; 5s ago
    Trigger: Mon 2023-09-04 11:37:14 CEST; 4min 54s left
   Triggers: ● nextcloud-cron.service

- Finally allow read access to the nextcloud installation /usr/share/webapps/nextcloud to your web-server user http

[root systemd]# ls -l /usr/share/webapps/
drwxr-xr-x 13 nextcloud http 4096 ago 29 12:32 nextcloud

[root@lorien systemd]# sudo -u http -- ls -l /usr/share/webapps/nextcloud/
total 164
drwxr-xr-x 45 nextcloud http  4096 ago 29 12:01 3rdparty
drwxr-xr-x 50 nextcloud http  4096 ago 29 11:50 apps
-rw-r--r--  1 nextcloud http 23796 ago 10 23:36 AUTHORS
lrwxrwxrwx  1 nextcloud http    29 ago 10 23:36 config -> /etc/webapps/nextcloud/config
-rw-r--r--  1 nextcloud http  4095 ago 10 23:36 console.php
-rw-r--r--  1 nextcloud http 34520 ago 10 23:36 COPYING
drwxr-xr-x 24 nextcloud http  4096 ago 29 12:01 core
-rw-r--r--  1 nextcloud http  6317 ago 10 23:36 cron.php
drwxr-xr-x  2 nextcloud http 12288 ago 29 12:01 dist
-rw-r--r--  1 nextcloud http   156 ago 10 23:36 index.html
-rw-r--r--  1 nextcloud http  3456 ago 10 23:36 index.php
drwxr-xr-x  6 nextcloud http  4096 ago 29 12:01 lib
-rwxr-xr-x  1 nextcloud http   283 ago 10 23:36 occ
drwxr-xr-x  2 nextcloud http  4096 ago 29 12:01 ocm-provider
drwxr-xr-x  2 nextcloud http  4096 ago 29 12:01 ocs
drwxr-xr-x  2 nextcloud http  4096 ago 29 12:01 ocs-provider
-rw-r--r--  1 nextcloud http    20 ago 29 12:32 phpinfo.php
-rw-r--r--  1 nextcloud http  3187 ago 10 23:36 public.php
-rw-r--r--  1 nextcloud http  5597 ago 10 23:36 remote.php
drwxr-xr-x  4 nextcloud http  4096 ago 29 12:01 resources
-rw-r--r--  1 nextcloud http    26 ago 10 23:36 robots.txt
-rw-r--r--  1 nextcloud http  2452 ago 10 23:36 status.php
drwxr-xr-x  3 nextcloud http  4096 ago 29 12:01 themes
drwxr-xr-x  2 nextcloud http  4096 ago 29 12:01 updater
-rw-r--r--  1 nextcloud http   383 ago 10 23:36 version.php
lrwxrwxrwx  1 nextcloud http    23 ago 10 23:36 wapps -> /var/lib/nextcloud/apps

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#9 2023-09-04 12:07:12

seth
Member
Registered: 2012-09-03
Posts: 54,214

Re: Please, need help with a broken Nextcloud installation

How can I know the user that is running this timer?

systemctl show nextcloud-cron.timer

In doubt look at the fragment, if there's no specific user, it's gonna be root.

My data directory is at a different path: /mnt/nas/mycloud/data

https://wiki.archlinux.org/title/Nextcl … md_service
What does your /etc/systemd/system/php-fpm-legacy.service.d/override.conf look like, resp. what's the output of

systemctl show php-fpm-legacy.service

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#10 2023-09-04 12:18:42

fahrgast
Member
Registered: 2015-02-26
Posts: 36

Re: Please, need help with a broken Nextcloud installation

seth wrote:

How can I know the user that is running this timer?

systemctl show nextcloud-cron.timer

In doubt look at the fragment, if there's no specific user, it's gonna be root.

It seems that it's root in my case. I guess this is not the cause of my problem, but shold I change that? How?

seth wrote:

My data directory is at a different path: /mnt/nas/mycloud/data

https://wiki.archlinux.org/title/Nextcl … md_service
What does your /etc/systemd/system/php-fpm-legacy.service.d/override.conf look like, resp. what's the output of

systemctl show php-fpm-legacy.service
[root mycloud]# cat /etc/systemd/system/php-fpm-legacy.service.d/override.conf
[Service]
ExecStart=
ExecStart=/usr/bin/php-fpm-legacy --nodaemonize --fpm-config /etc/php-legacy/php-fpm.conf --php-ini /etc/php-legacy/php-fpm.ini
ReadWritePaths=/mnt/nas/mycloud/data
ReadWritePaths=/mnt/nas/mycloud/apps
ReadWritePaths=/usr/share/webapps/nextcloud/config
ReadWritePaths=/etc/webapps/nextcloud/config
ReadWritePaths=/usr/share/webapps/nextcloud
ReadWritePaths=/etc/webapps/nextcloud
[root mycloud]# systemctl show php-fpm-legacy.service
Type=notify
ExitType=main
Restart=no
RestartMode=normal
PIDFile=/run/php-fpm-legacy/php-fpm.pid
NotifyAccess=main
RestartUSec=100ms
RestartSteps=0
RestartMaxDelayUSec=infinity
RestartUSecNext=100ms
TimeoutStartUSec=1min 30s
TimeoutStopUSec=1min 30s
TimeoutAbortUSec=1min 30s
TimeoutStartFailureMode=terminate
TimeoutStopFailureMode=terminate
RuntimeMaxUSec=infinity
RuntimeRandomizedExtraUSec=0
WatchdogUSec=0
WatchdogTimestampMonotonic=0
RootDirectoryStartOnly=no
RemainAfterExit=no
GuessMainPID=yes
MainPID=322398
ControlPID=0
FileDescriptorStoreMax=0
NFileDescriptorStore=0
FileDescriptorStorePreserve=restart
StatusText=Processes active: 0, idle: 2, Requests: 1125, slow: 0, Traffic: 0req/sec
StatusErrno=0
Result=success
ReloadResult=success
CleanResult=success
UID=[not set]
GID=[not set]
NRestarts=0
OOMPolicy=stop
ReloadSignal=1
ExecMainStartTimestamp=Mon 2023-09-04 09:23:14 CEST
ExecMainStartTimestampMonotonic=508668706354
ExecMainExitTimestampMonotonic=0
ExecMainPID=322398
ExecMainCode=0
ExecMainStatus=0
ExecStart={ path=/usr/bin/php-fpm-legacy ; argv[]=/usr/bin/php-fpm-legacy --nodaemonize --fpm-config /etc/php>
ExecStartEx={ path=/usr/bin/php-fpm-legacy ; argv[]=/usr/bin/php-fpm-legacy --nodaemonize --fpm-config /etc/p>
ExecReload={ path=/bin/kill ; argv[]=/bin/kill -USR2 $MAINPID ; ignore_errors=no ; start_time=[n/a] ; stop_ti>
ExecReloadEx={ path=/bin/kill ; argv[]=/bin/kill -USR2 $MAINPID ; flags= ; start_time=[n/a] ; stop_time=[n/a]>
Slice=system.slice
ControlGroup=/system.slice/php-fpm-legacy.service
ControlGroupId=3757
MemoryCurrent=24096768
MemoryAvailable=infinity
CPUUsageNSec=14811201000
TasksCurrent=3
IPIngressBytes=[no data]
IPIngressPackets=[no data]
IPEgressBytes=[no data]
IPEgressPackets=[no data]
IOReadBytes=18446744073709551615
IOReadOperations=18446744073709551615
IOWriteBytes=18446744073709551615
IOWriteOperations=18446744073709551615
Delegate=no
CPUAccounting=yes
CPUWeight=[not set]
StartupCPUWeight=[not set]
CPUShares=[not set]
StartupCPUShares=[not set]
CPUQuotaPerSecUSec=infinity
CPUQuotaPeriodUSec=infinity
IOAccounting=no
IOWeight=[not set]
StartupIOWeight=[not set]
BlockIOAccounting=no
BlockIOWeight=[not set]
StartupBlockIOWeight=[not set]
MemoryAccounting=yes
DefaultMemoryLow=0
DefaultStartupMemoryLow=0
DefaultMemoryMin=0
MemoryMin=0
MemoryLow=0
StartupMemoryLow=0
MemoryHigh=infinity
StartupMemoryHigh=18446744073709551615
MemoryMax=infinity
StartupMemoryMax=18446744073709551615
MemorySwapMax=infinity
StartupMemorySwapMax=18446744073709551615
MemoryZSwapMax=infinity
StartupMemoryZSwapMax=18446744073709551615
MemoryLimit=infinity
DevicePolicy=closed
TasksAccounting=yes
TasksMax=4463
IPAccounting=no
ManagedOOMSwap=auto
ManagedOOMMemoryPressure=auto
ManagedOOMMemoryPressureLimit=0
ManagedOOMPreference=none
MemoryPressureWatch=auto
MemoryPressureThresholdUSec=200ms
UMask=0022
LimitCPU=infinity
LimitCPUSoft=infinity
LimitFSIZE=infinity
LimitFSIZESoft=infinity
LimitDATA=infinity
LimitDATASoft=infinity
LimitSTACK=infinity
LimitSTACKSoft=8388608
LimitCORE=infinity
LimitCORESoft=infinity
LimitRSS=infinity
LimitRSSSoft=infinity
LimitNOFILE=524288
LimitNOFILESoft=1024
LimitAS=infinity
LimitASSoft=infinity
LimitNPROC=14878
LimitNPROCSoft=14878
LimitMEMLOCK=8388608
LimitMEMLOCKSoft=8388608
LimitLOCKS=infinity
LimitLOCKSSoft=infinity
LimitSIGPENDING=14878
LimitSIGPENDINGSoft=14878
LimitMSGQUEUE=819200
LimitMSGQUEUESoft=819200
LimitNICE=0
LimitNICESoft=0
LimitRTPRIO=0
LimitRTPRIOSoft=0
LimitRTTIME=infinity
LimitRTTIMESoft=infinity
RootEphemeral=no
OOMScoreAdjust=0
CoredumpFilter=0x33
Nice=0
IOSchedulingClass=2
IOSchedulingPriority=4
CPUSchedulingPolicy=0
CPUSchedulingPriority=0
CPUAffinityFromNUMA=no
NUMAPolicy=n/a
TimerSlackNSec=50000
CPUSchedulingResetOnFork=no
NonBlocking=no
StandardInput=null
StandardOutput=journal
StandardError=inherit
TTYReset=no
TTYVHangup=no
TTYVTDisallocate=no
SyslogPriority=30
SyslogLevelPrefix=yes
SyslogLevel=6
SyslogFacility=3
LogLevelMax=-1
LogRateLimitIntervalUSec=0
LogRateLimitBurst=0
SecureBits=0
CapabilityBoundingSet=cap_chown cap_dac_override cap_dac_read_search cap_fowner cap_fsetid cap_kill cap_setgi>
DynamicUser=no
RemoveIPC=no
ReadWritePaths=/mnt/nas/mycloud/data /mnt/nas/mycloud/apps /usr/share/webapps/nextcloud/config /etc/webapps/n>
PrivateTmp=yes
PrivateDevices=yes
ProtectClock=no
ProtectKernelTunables=yes
ProtectKernelModules=yes
ProtectKernelLogs=no
ProtectControlGroups=yes
PrivateNetwork=no
PrivateUsers=no
PrivateMounts=no
PrivateIPC=no
ProtectHome=no
ProtectSystem=full
SameProcessGroup=no
UtmpMode=init
IgnoreSIGPIPE=yes
NoNewPrivileges=no
SystemCallErrorNumber=2147483646
LockPersonality=no
RestrictAddressFamilies=AF_INET AF_INET6 AF_NETLINK AF_UNIX
RuntimeDirectoryPreserve=no
RuntimeDirectoryMode=0755
StateDirectoryMode=0755
CacheDirectoryMode=0755
LogsDirectoryMode=0755
ConfigurationDirectoryMode=0755
TimeoutCleanUSec=infinity
MemoryDenyWriteExecute=no
RestrictRealtime=yes
RestrictSUIDSGID=no
RestrictNamespaces=yes
MountAPIVFS=no
KeyringMode=private
ProtectProc=default
ProcSubset=all
ProtectHostname=no
MemoryKSM=no
RootImagePolicy=root=verity+signed+encrypted+unprotected+absent:usr=verity+signed+encrypted+unprotected+absen>
MountImagePolicy=root=verity+signed+encrypted+unprotected+absent:usr=verity+signed+encrypted+unprotected+abse>
ExtensionImagePolicy=root=verity+signed+encrypted+unprotected+absent:usr=verity+signed+encrypted+unprotected+>
KillMode=control-group
KillSignal=15
RestartKillSignal=15
FinalKillSignal=9
SendSIGKILL=yes
SendSIGHUP=no
WatchdogSignal=6
Id=php-fpm-legacy.service
Names=php-fpm-legacy.service php-legacy-fpm.service
Requires=system.slice sysinit.target -.mount
Wants=tmp.mount
WantedBy=multi-user.target
Conflicts=shutdown.target
Before=multi-user.target shutdown.target
After=systemd-tmpfiles-setup.service basic.target network.target tmp.mount system.slice -.mount sysinit.targe>
RequiresMountsFor=/var/tmp
Description=The PHP FastCGI Process Manager
LoadState=loaded
ActiveState=active
FreezerState=running
SubState=running
FragmentPath=/usr/lib/systemd/system/php-fpm-legacy.service
DropInPaths=/etc/systemd/system/php-fpm-legacy.service.d/override.conf
UnitFileState=enabled
UnitFilePreset=disabled
StateChangeTimestamp=Mon 2023-09-04 09:23:15 CEST
StateChangeTimestampMonotonic=508668859079
InactiveExitTimestamp=Mon 2023-09-04 09:23:14 CEST
InactiveExitTimestampMonotonic=508668707260
ActiveEnterTimestamp=Mon 2023-09-04 09:23:15 CEST
ActiveEnterTimestampMonotonic=508668859079
ActiveExitTimestamp=Mon 2023-09-04 09:15:49 CEST
ActiveExitTimestampMonotonic=508223176207
InactiveEnterTimestamp=Mon 2023-09-04 09:15:49 CEST
InactiveEnterTimestampMonotonic=508223187705
CanStart=yes
CanStop=yes
CanReload=yes
CanIsolate=no
CanFreeze=yes
StopWhenUnneeded=no
RefuseManualStart=no
RefuseManualStop=no
AllowIsolate=no
DefaultDependencies=yes
OnSuccessJobMode=fail
OnFailureJobMode=replace
IgnoreOnIsolate=no
NeedDaemonReload=no
JobTimeoutUSec=infinity
JobRunningTimeoutUSec=infinity
JobTimeoutAction=none
ConditionResult=yes
AssertResult=yes
ConditionTimestamp=Mon 2023-09-04 09:23:14 CEST
ConditionTimestampMonotonic=508668683788
AssertTimestamp=Mon 2023-09-04 09:23:14 CEST
AssertTimestampMonotonic=508668683792
Transient=no
Perpetual=no
StartLimitIntervalUSec=10s
StartLimitBurst=5
StartLimitAction=none
FailureAction=none
SuccessAction=none
InvocationID=2afaa0951a9b4e798dd3931fdbeb923b
CollectMode=inactive

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#11 2023-09-04 19:48:15

seth
Member
Registered: 2012-09-03
Posts: 54,214

Re: Please, need help with a broken Nextcloud installation

Let's cycle back to

Nginx error.log has no recent entries.

/var/log/nextcloud/nextcloud.log (set as log file in config.php has no recent entries).

you're generating 500 status codes, recent or not, please post the error logs.
Also, for a freak condition: stat those log files… (a possible reason why no recent errors are logged would be that the file cannot be written…)

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#12 2023-09-05 10:37:27

fahrgast
Member
Registered: 2015-02-26
Posts: 36

Re: Please, need help with a broken Nextcloud installation

seth wrote:

Let's cycle back to

Nginx error.log has no recent entries.

/var/log/nextcloud/nextcloud.log (set as log file in config.php has no recent entries).

you're generating 500 status codes, recent or not, please post the error logs.
Also, for a freak condition: stat those log files… (a possible reason why no recent errors are logged would be that the file cannot be written…)

Nginx error.log:

2023/08/29 12:11:32 [error] 489#489: *8 no live upstreams while connecting to upstream, client: 192.168.42.1, server: xxxxxxx.no-ip.org, request: "GET /favicon.ico HTTP/1.1", upstream: "http://localhost/favicon.ico", host: "xxxxxxx.no-ip.org", referrer: "https://xxxxxxx.no-ip.org/"
2023/08/30 06:39:55 [error] 17526#17526: *8877 access forbidden by rule, client: 83.97.73.87, server: xxxxxxx.no-ip.org, request: "GET /console/ HTTP/1.1", host: "81.35.9.204:8443"
2023/09/01 18:36:21 [error] 17529#17529: *57392 access forbidden by rule, client: 172.105.246.139, server: xxxxxxx.no-ip.org, request: "GET /.git/HEAD HTTP/1.1", host: "204.red-81-35-9.dynamicip.rima-tde.net:8443"
2023/09/03 03:13:01 [error] 17526#17526: *95784 access forbidden by rule, client: 207.90.244.13, server: xxxxxxx.no-ip.org, request: "GET /.well-known/security.txt HTTP/1.1", host: "81.35.9.204:8443"
2023/09/03 17:36:33 [error] 17527#17527: *111544 access forbidden by rule, client: 93.174.95.106, server: xxxxxxx.no-ip.org, request: "GET /.well-known/security.txt HTTP/1.1", host: "81.35.9.204:8443"
2023/09/03 22:24:50 [error] 17528#17528: *117348 access forbidden by rule, client: 66.240.236.119, server: xxxxxxx.no-ip.org, request: "GET /.well-known/security.txt HTTP/1.1", host: "81.35.9.204:8443"
2023/09/04 09:22:49 [crit] 17526#17526: *128201 connect() to unix:/run/php-fpm-legacy/nextcloud.sock failed (2: No such file or directory) while connecting to upstream, client: 192.168.42.1, server: xxxxxxx.no-ip.org, request: "GET /status.php HTTP/1.1", upstream: "fastcgi://unix:/run/php-fpm-legacy/nextcloud.sock:", host: "xxxxxxx.no-ip.org:8443"

nextcloud.sock didn't exist while I downgraded php-fpm-legacy, but it does exist now:

[root@ mycloud]# ls -l /run/php-fpm-legacy/nextcloud.sock 
srw-rw---- 1 nextcloud http 0 sep  4 09:23 /run/php-fpm-legacy/nextcloud.sock

/var/log/nextcloud/nextcloud.log:

{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:54:42+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::appUpgrade: Updated <twofactor_totp> to 8.0.0","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:54:42+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::appUpgradeStarted: Updating <updatenotification> ...","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:54:42+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::appUpgrade: Updated <updatenotification> to 1.16.0","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:54:42+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::appUpgradeStarted: Updating <user_status> ...","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:54:42+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::appUpgrade: Updated <user_status> to 1.6.0","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:54:42+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::appUpgradeStarted: Updating <viewer> ...","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:54:42+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::appUpgrade: Updated <viewer> to 1.10.0","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:54:42+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"activity\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:55:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"activity\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:55:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"admin_audit\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:55:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"admin_audit\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:55:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"calendar\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:55:14+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::upgradeAppStoreApp: Update app \"calendar\" from appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"calendar\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"circles\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"circles\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"cloud_federation_api\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"cloud_federation_api\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"comments\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"comments\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"contactsinteraction\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"contactsinteraction\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"dashboard\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"dashboard\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"dav\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"dav\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"federatedfilesharing\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"federatedfilesharing\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"federation\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"federation\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"files\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"files\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"files_pdfviewer\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"files_pdfviewer\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"files_rightclick\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"files_rightclick\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"files_sharing\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"files_sharing\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"files_trashbin\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"files_trashbin\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"firstrunwizard\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"firstrunwizard\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"logreader\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"logreader\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"lookup_server_connector\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"lookup_server_connector\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":0,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreAppBefore: Checking for update of app \"mediadc\" in appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":1,"time":"2023-08-29T09:56:06+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::upgradeAppStoreApp: Update app \"mediadc\" from appstore","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
{"reqId":"rxamK6MgmvetYk7EKMBh","level":3,"time":"2023-08-29T09:56:51+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairErrorEvent: Repair error: Repair step 'OCA\\MediaDC\\Migration\\AppUpdateStep' can't be instantiated: Could not resolve OCA\\Cloud_Py_API\\Service\\UtilsService! Class \"OCA\\Cloud_Py_API\\Service\\UtilsService\" does not exist","userAgent":"--","version":"25.0.3.2","data":{"app":"updater"}}
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Class \"OCA\\Cloud_Py_API\\Service\\UtilsService\" does not exist","Code":0,"Trace":[{"file":"/usr/share/webapps/nextcloud/lib/private/legacy/OC_App.php","line":1070,"function":"addStep","class":"OC\\Repair","type":"->"},{"file":"/usr/share/webapps/nextcloud/lib/private/legacy/OC_App.php","line":1019,"function":"executeRepairSteps","class":"OC_App","type":"::"},{"file":"/usr/share/webapps/nextcloud/lib/private/Installer.php","line":200,"function":"updateApp","class":"OC_App","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/webapps/nextcloud/lib/private/Updater.php","line":422,"function":"updateAppstoreApp","class":"OC\\Installer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/usr/share/webapps/nextcloud/lib/private/Updater.php","line":281,"function":"upgradeAppStoreApps","class":"OC\\Updater","type":"->"},{"file":"/usr/share/webapps/nextcloud/lib/private/Updater.php","line":140,"function":"doUpgrade","class":"OC\\Updater","type":"->"},{"file":"/usr/share/webapps/nextcloud/core/Command/Upgrade.php","line":225,"function":"upgrade","class":"OC\\Updater","type":"->"},{"file":"/usr/share/webapps/nextcloud/3rdparty/symfony/console/Command/Command.php","line":255,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->"},{"file":"/usr/share/webapps/nextcloud/3rdparty/symfony/console/Application.php","line":1009,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->"},{"file":"/usr/share/webapps/nextcloud/3rdparty/symfony/console/Application.php","line":273,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/usr/share/webapps/nextcloud/3rdparty/symfony/console/Application.php","line":149,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/usr/share/webapps/nextcloud/lib/private/Console/Application.php","line":211,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->"},{"file":"/usr/share/webapps/nextcloud/console.php","line":100,"function":"run","class":"OC\\Console\\Application","type":"->"},{"file":"/usr/share/webapps/nextcloud/occ","line":11,"args":["/usr/share/webapps/nextcloud/console.php"],"function":"require_once"}],"File":"/usr/share/webapps/nextcloud/lib/private/Repair.php","Line":151,"Previous":{"Exception":"OCP\\AppFramework\\QueryException","Message":"Could not resolve OCA\\Cloud_Py_API\\Service\\UtilsService! 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{"reqId":"LOQW37XiwTG97XdPcN1B","level":0,"time":"2023-08-29T11:01:07+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"JJRETHROIoEVZpnMYmVK","level":1,"time":"2023-08-29T11:01:18+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"JJRETHROIoEVZpnMYmVK","level":0,"time":"2023-08-29T11:01:18+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"ytUdHZgIje46n7VxujFL","level":1,"time":"2023-08-29T11:01:39+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"ytUdHZgIje46n7VxujFL","level":0,"time":"2023-08-29T11:01:39+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"Av1ewEl7VrjOnWEbOfqi","level":1,"time":"2023-08-29T11:01:45+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"Av1ewEl7VrjOnWEbOfqi","level":0,"time":"2023-08-29T11:01:45+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"foGzDjWpnS6IFBr5WURC","level":1,"time":"2023-08-29T11:02:01+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"foGzDjWpnS6IFBr5WURC","level":0,"time":"2023-08-29T11:02:01+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"Ck99NZPgpqQWKrzr7E6B","level":1,"time":"2023-08-29T11:02:30+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"Ck99NZPgpqQWKrzr7E6B","level":0,"time":"2023-08-29T11:02:30+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"ZEA6p6qaI27VZo0IuWlx","level":1,"time":"2023-08-29T11:02:53+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"ZEA6p6qaI27VZo0IuWlx","level":0,"time":"2023-08-29T11:02:53+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"eHzQz74GNSZTYUBfpBam","level":1,"time":"2023-08-29T11:07:25+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"eHzQz74GNSZTYUBfpBam","level":0,"time":"2023-08-29T11:07:25+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"PowyaYZBm6brZcbHmbIy","level":1,"time":"2023-08-29T11:08:57+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"PowyaYZBm6brZcbHmbIy","level":0,"time":"2023-08-29T11:08:57+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"BrDGrekdsqjHCKMG0BSm","level":1,"time":"2023-08-29T11:08:59+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"BrDGrekdsqjHCKMG0BSm","level":0,"time":"2023-08-29T11:09:00+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"CXANsxFNhY1ckQEyuKyQ","level":1,"time":"2023-08-29T11:10:56+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"CXANsxFNhY1ckQEyuKyQ","level":0,"time":"2023-08-29T11:10:56+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"fOUKiXt5STTdbeER6ysn","level":1,"time":"2023-08-29T11:11:57+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"fOUKiXt5STTdbeER6ysn","level":0,"time":"2023-08-29T11:11:57+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}
{"reqId":"oRn9DOrpQ0GNDoyHWVBf","level":1,"time":"2023-08-29T11:22:18+00:00","remoteAddr":"","user":"--","app":"related_resources","method":"","url":"--","message":"Could not resolve OCA\\Circles\\CirclesManager! Class \"OCA\\Circles\\CirclesManager\" does not exist","userAgent":"--","version":"27.0.2.1","data":{"app":"related_resources"}}
{"reqId":"oRn9DOrpQ0GNDoyHWVBf","level":0,"time":"2023-08-29T11:22:18+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"SystemConfig\" is deprecated. Please request \"OC\\SystemConfig\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"27.0.2.1","data":{"app":"serverDI"}}

I have also double checked that both files are writable by their respective owners:

-rw-r----- 1 nextcloud nextcloud 87595342 ago 29 13:22 /var/log/nextcloud/nextcloud.log
-rw-r--r-- 1 root root 94935314 sep  4 09:22 /var/log/nginx/error.log

Last edited by fahrgast (2023-09-05 10:40:44)

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#13 2023-09-05 13:15:39

seth
Member
Registered: 2012-09-03
Posts: 54,214

Re: Please, need help with a broken Nextcloud installation

nextcloud.sock didn't exist while I downgraded php-fpm-legacy, but it does exist now:

Before or after the

connect() to unix:/run/php-fpm-legacy/nextcloud.sock failed (2: No such file or directory)

Do they still show up?

Going w/ kokanee's anecdotal report, when you downgrade the php-legacy packages (again) and maintain the existence of the socket (in doubt manually create it), does that lead to functional behavior?

Throwing in another anecdote: schard's running nextcloud on regular PHP, https://bugs.archlinux.org/task/78324

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