Audio problem with new laptop

BlackBoxJohn · 2025-05-25 19:29:39

Hi,
I bought a custom laptop
I'm new to arch, but after installing it, I realised I have no sound, not from firefox and not from any file in the system.
It shows the audio bar moving but no sound, neither from speakers or using a headset.
I tried to solve it but without results.
Thank you.

OS: Arch Linux x86_64
Kernel: Linux 6.14.7-arch2-1
DE: KDE Plasma 6.3.5
WM: KWin (Wayland)

Last edited by BlackBoxJohn (2025-05-25 19:30:13)

jonno2002 · 2025-05-25 20:05:16

without more info im just gunna guess 'sof-firmware' isnt installed, install that package and see if that works...
if that doesnt work then post output of:

lspci -v && journalctl -b | grep -i "snd\|sound\|audio"

BlackBoxJohn · 2025-05-25 20:22:50

I installed sof-firware, it doesn't work.
Here is the output for lspci -v && journalctl -b | grep -i "snd\|sound\|audio" command:

[blackbox@BlackBox ~]$ lspci -v && journalctl -b | grep -i "snd\|sound\|audio"
00:00.0 Host bridge: Intel Corporation Device 7d1c (rev 01)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IOMMU group 1
Capabilities: <access denied>

00:01.0 PCI bridge: Intel Corporation Device 7ecc (rev 10) (prog-if 00 [Normal decode])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 124, IOMMU group 2
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: [disabled] [16-bit]
Memory behind bridge: 74100000-741fffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

00:02.0 VGA compatible controller: Intel Corporation Arrow Lake-S [Intel Graphics] (rev 06) (prog-if 00 [VGA controller])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 166, IOMMU group 0
Memory at a802000000 (64-bit, prefetchable) [size=16M]
Memory at a810000000 (64-bit, prefetchable) [size=256M]
Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: i915
Kernel modules: i915, xe

00:04.0 Signal processing controller: Intel Corporation Device ad03 (rev 01)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 3
Memory at a803040000 (64-bit, non-prefetchable) [size=128K]
Capabilities: <access denied>
Kernel driver in use: proc_thermal_pci
Kernel modules: processor_thermal_device_pci

00:06.0 PCI bridge: Intel Corporation Device ae4d (rev 10) (prog-if 00 [Normal decode])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 125, IOMMU group 4
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
I/O behind bridge: 9000-9fff [size=4K] [16-bit]
Memory behind bridge: 70000000-740fffff [size=65M] [32-bit]
Prefetchable memory behind bridge: a000000000-a801ffffff [size=32800M] [32-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

00:08.0 System peripheral: Intel Corporation Device ae4c (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 255, IOMMU group 5
Memory at a803062000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>

00:0a.0 Signal processing controller: Intel Corporation Device ad0d (rev 01)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: fast devsel, IOMMU group 6
Memory at a803000000 (64-bit, non-prefetchable) [size=256K]
Capabilities: <access denied>
Kernel driver in use: intel_vsec
Kernel modules: intel_vsec

00:0b.0 Processing accelerators: Intel Corporation Arrow Lake NPU (rev 01)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 167, IOMMU group 7
Memory at a808000000 (64-bit, non-prefetchable) [size=128M]
Memory at a803061000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: intel_vpu
Kernel modules: intel_vpu

00:14.0 RAM memory: Intel Corporation Device ae7f (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IOMMU group 8
Memory at 74280000 (64-bit, non-prefetchable) [size=16K]
Memory at a803060000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>

00:1f.0 ISA bridge: Intel Corporation Device ae10 (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IOMMU group 9

00:1f.5 Serial bus controller: Intel Corporation Device ae23 (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IOMMU group 9
Memory at 74200000 (32-bit, non-prefetchable) [size=4K]

01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd Device a810 (prog-if 02 [NVM Express])
Subsystem: Samsung Electronics Co Ltd Device a801
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 10
Memory at 74100000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: nvme
Kernel modules: nvme

02:00.0 VGA compatible controller: NVIDIA Corporation GB203M / GN22-X11 [GeForce RTX 5090 Max-Q / Mobile] (rev a1) (prog-if 00 [VGA controller])
Subsystem: CLEVO/KAPOK Computer Device 5802
Physical Slot: 1
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 11
Memory at 70000000 (32-bit, non-prefetchable) [size=64M]
Memory at a000000000 (64-bit, prefetchable) [size=32G]
Memory at a800000000 (64-bit, prefetchable) [size=32M]
I/O ports at 9000 [size=128]
Expansion ROM at 74080000 [disabled] [size=512K]
Capabilities: <access denied>
Kernel driver in use: nvidia
Kernel modules: nouveau, nvidia_drm, nvidia

02:00.1 Audio device: NVIDIA Corporation Device 22e9 (rev a1)
Subsystem: NVIDIA Corporation Device 0000
Physical Slot: 1
Flags: bus master, fast devsel, latency 0, IRQ 17, IOMMU group 11
Memory at 74000000 (32-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel

80:14.0 USB controller: Intel Corporation Device 7f6e (rev 10) (prog-if 30 [XHCI])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, medium devsel, latency 0, IRQ 133, IOMMU group 12
Memory at 87fff00000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd

80:14.5 Non-VGA unclassified device: Intel Corporation Device 7f2f (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: fast devsel, IOMMU group 13
Capabilities: <access denied>

80:15.0 Serial bus controller: Intel Corporation Device 7f4c (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 32, IOMMU group 14
Memory at 87fff15000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci

80:15.2 Serial bus controller: Intel Corporation Device 7f4e (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 34, IOMMU group 14
Memory at 87fff16000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci

80:15.3 Serial bus controller: Intel Corporation Device 7f4f (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 35, IOMMU group 14
Memory at 87fff18000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci

80:16.0 Communication controller: Intel Corporation Device 7f68 (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 149, IOMMU group 15
Memory at 87fff17000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: mei_me
Kernel modules: mei_me

80:19.0 Serial bus controller: Intel Corporation Device 7f7a (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 29, IOMMU group 16
Memory at 87fff19000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci

80:19.1 Serial bus controller: Intel Corporation Device 7f7b (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 30, IOMMU group 16
Memory at 87fff1a000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci

80:1c.0 PCI bridge: Intel Corporation Device 7f3d (rev 10) (prog-if 00 [Normal decode])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 126, IOMMU group 17
Bus: primary=80, secondary=81, subordinate=81, sec-latency=0
I/O behind bridge: [disabled] [16-bit]
Memory behind bridge: bc600000-bc6fffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

80:1c.6 PCI bridge: Intel Corporation Device 7f3e (rev 10) (prog-if 00 [Normal decode])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 127, IOMMU group 18
Bus: primary=80, secondary=82, subordinate=82, sec-latency=0
I/O behind bridge: [disabled] [16-bit]
Memory behind bridge: bc400000-bc5fffff [size=2M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

80:1c.7 PCI bridge: Intel Corporation Device 7f3f (rev 10) (prog-if 00 [Normal decode])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 128, IOMMU group 19
Bus: primary=80, secondary=83, subordinate=83, sec-latency=0
I/O behind bridge: [disabled] [16-bit]
Memory behind bridge: bc300000-bc3fffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

80:1d.0 PCI bridge: Intel Corporation Device 7f30 (rev 10) (prog-if 00 [Normal decode])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 129, IOMMU group 20
Bus: primary=80, secondary=84, subordinate=d4, sec-latency=0
I/O behind bridge: 4000-5fff [size=8K] [16-bit]
Memory behind bridge: b8000000-bc0fffff [size=65M] [32-bit]
Prefetchable memory behind bridge: 8000000000-87ffefffff [size=32767M] [32-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

80:1d.6 PCI bridge: Intel Corporation Device 7f36 (rev 10) (prog-if 00 [Normal decode])
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 130, IOMMU group 21
Bus: primary=80, secondary=d5, subordinate=d5, sec-latency=0
I/O behind bridge: [disabled] [16-bit]
Memory behind bridge: bc100000-bc2fffff [size=2M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

80:1f.0 ISA bridge: Intel Corporation Device 7f0c (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IOMMU group 22

80:1f.3 Audio device: Intel Corporation Device 7f50 (rev 10) (prog-if 80)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 32, IRQ 208, IOMMU group 22
Memory at 87fff10000 (64-bit, non-prefetchable) [size=16K]
Memory at 8800000000 (64-bit, non-prefetchable) [size=2M]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_sof_pci_intel_mtl

80:1f.4 SMBus: Intel Corporation Device 7f23 (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: medium devsel, IRQ 18, IOMMU group 22
Memory at 87fff14000 (64-bit, non-prefetchable) [size=256]
I/O ports at 3000 [size=32]
Kernel driver in use: i801_smbus
Kernel modules: i2c_i801

80:1f.5 Serial bus controller: Intel Corporation Device 7f24 (rev 10)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: fast devsel, IOMMU group 22
Memory at bc700000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: intel-spi
Kernel modules: spi_intel_pci

81:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01) (prog-if 01)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 165, IOMMU group 23
Memory at bc601000 (32-bit, non-prefetchable) [size=4K]
Memory at bc600000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: sdhci-pci
Kernel modules: sdhci_pci

82:00.0 Ethernet controller: Intel Corporation Device 3102 (rev 04)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 18, IOMMU group 24
Memory at bc400000 (32-bit, non-prefetchable) [size=1M]
Memory at bc500000 (32-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: igc
Kernel modules: igc

83:00.0 Network controller: Intel Corporation Wi-Fi 7(802.11be) AX1775*/AX1790*/BE20*/BE401/BE1750* 2x2 (rev 1a)
Subsystem: Intel Corporation BE200 320MHz [Gale Peak]
Flags: bus master, fast devsel, latency 0, IRQ 19, IOMMU group 25
Memory at bc300000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi

84:00.0 PCI bridge: Intel Corporation Thunderbolt 80/120G Bridge [Barlow Ridge Host 80G 2023] (rev 84) (prog-if 00 [Normal decode])
Subsystem: Device 2222:1111
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 26
Bus: primary=84, secondary=85, subordinate=d4, sec-latency=0
I/O behind bridge: 4000-5fff [size=8K] [16-bit]
Memory behind bridge: b8000000-bc0fffff [size=65M] [32-bit]
Prefetchable memory behind bridge: 8000000000-87ffefffff [size=32767M] [32-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

85:00.0 PCI bridge: Intel Corporation Thunderbolt 80/120G Bridge [Barlow Ridge Host 80G 2023] (rev 84) (prog-if 00 [Normal decode])
Subsystem: Device 2222:1111
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 27
Bus: primary=85, secondary=86, subordinate=86, sec-latency=0
I/O behind bridge: [disabled] [32-bit]
Memory behind bridge: bc000000-bc0fffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

85:01.0 PCI bridge: Intel Corporation Thunderbolt 80/120G Bridge [Barlow Ridge Host 80G 2023] (rev 84) (prog-if 00 [Normal decode])
Subsystem: Device 2222:1111
Flags: bus master, fast devsel, latency 0, IRQ 131, IOMMU group 28
Bus: primary=85, secondary=87, subordinate=ac, sec-latency=0
I/O behind bridge: 4000-4fff [size=4K] [16-bit]
Memory behind bridge: [disabled] [32-bit]
Prefetchable memory behind bridge: 8000000000-80001fffff [size=2M] [32-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

85:02.0 PCI bridge: Intel Corporation Thunderbolt 80/120G Bridge [Barlow Ridge Host 80G 2023] (rev 84) (prog-if 00 [Normal decode])
Subsystem: Device 2222:1111
Flags: bus master, fast devsel, latency 0, IRQ 18, IOMMU group 29
Bus: primary=85, secondary=ad, subordinate=ad, sec-latency=0
I/O behind bridge: [disabled] [32-bit]
Memory behind bridge: bbf00000-bbffffff [size=1M] [32-bit]
Prefetchable memory behind bridge: [disabled] [64-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

85:03.0 PCI bridge: Intel Corporation Thunderbolt 80/120G Bridge [Barlow Ridge Host 80G 2023] (rev 84) (prog-if 00 [Normal decode])
Subsystem: Device 2222:1111
Flags: bus master, fast devsel, latency 0, IRQ 132, IOMMU group 30
Bus: primary=85, secondary=ae, subordinate=d4, sec-latency=0
I/O behind bridge: 5000-5fff [size=4K] [16-bit]
Memory behind bridge: b8000000-bbefffff [size=63M] [32-bit]
Prefetchable memory behind bridge: 8000200000-80003fffff [size=2M] [32-bit]
Capabilities: <access denied>
Kernel driver in use: pcieport

86:00.0 USB controller: Intel Corporation Thunderbolt 80/120G NHI [Barlow Ridge Host 80G 2023] (rev 84) (prog-if 40 [USB4 Host Interface])
Subsystem: Intel Corporation Device 0000
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 31
Memory at bc000000 (64-bit, non-prefetchable) [size=256K]
Memory at bc040000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: thunderbolt
Kernel modules: thunderbolt

ad:00.0 USB controller: Intel Corporation Thunderbolt 80/120G USB Controller [Barlow Ridge Host 80G 2023] (prog-if 30 [XHCI])
Flags: fast devsel, IRQ 141, IOMMU group 32
Memory at bbf00000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd

d5:00.0 Ethernet controller: Intel Corporation Device 3102 (rev 04)
Subsystem: CLEVO/KAPOK Computer Device 5802
Flags: bus master, fast devsel, latency 0, IRQ 18, IOMMU group 33
Memory at bc100000 (32-bit, non-prefetchable) [size=1M]
Memory at bc200000 (32-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: igc
Kernel modules: igc

May 25 22:38:49 BlackBox kernel: snd_hda_intel 0000:02:00.1: enabling device (0000 -> 0002)
May 25 22:38:49 BlackBox kernel: snd_hda_intel 0000:02:00.1: Disabling MSI
May 25 22:38:49 BlackBox kernel: snd_hda_intel 0000:02:00.1: Handle vga_switcheroo audio client
May 25 22:38:49 BlackBox kernel: snd_hda_intel 0000:80:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
May 25 22:38:49 BlackBox kernel: input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:06.0/0000:02:00.1/sound/card0/input12
May 25 22:38:49 BlackBox kernel: input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:06.0/0000:02:00.1/sound/card0/input13
May 25 22:38:49 BlackBox kernel: input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:06.0/0000:02:00.1/sound/card0/input14
May 25 22:38:49 BlackBox kernel: snd_hda_codec_realtek hdaudioC1D0: ALC1220: picked fixup for PCI SSID 1558:0000
May 25 22:38:49 BlackBox kernel: snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC1220: line_outs=1 (0x1b/0x0/0x0/0x0/0x0) type:speaker
May 25 22:38:49 BlackBox kernel: snd_hda_codec_realtek hdaudioC1D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
May 25 22:38:49 BlackBox kernel: snd_hda_codec_realtek hdaudioC1D0: hp_outs=1 (0x14/0x0/0x0/0x0/0x0)
May 25 22:38:49 BlackBox kernel: snd_hda_codec_realtek hdaudioC1D0: mono: mono_out=0x0
May 25 22:38:49 BlackBox kernel: snd_hda_codec_realtek hdaudioC1D0: inputs:
May 25 22:38:49 BlackBox kernel: snd_hda_codec_realtek hdaudioC1D0: Mic=0x12
May 25 22:38:49 BlackBox kernel: input: HDA Intel PCH Headphone as /devices/pci0000:80/0000:80:1f.3/sound/card1/input15
May 25 22:38:49 BlackBox kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:80/0000:80:1f.3/sound/card1/input16
May 25 22:38:49 BlackBox kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:80/0000:80:1f.3/sound/card1/input17
May 25 22:38:49 BlackBox kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:80/0000:80:1f.3/sound/card1/input18
May 25 22:38:49 BlackBox kernel: input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:80/0000:80:1f.3/sound/card1/input19
May 25 22:38:50 BlackBox systemd[1]: Starting Save/Restore Sound Card State...
May 25 22:38:50 BlackBox systemd[1]: Manage Sound Card State (restore and store) was skipped because of an unmet condition check (ConditionPathExists=/etc/alsa/state-daemon.conf).
May 25 22:38:50 BlackBox systemd[1]: Finished Save/Restore Sound Card State.
May 25 22:38:50 BlackBox systemd[1]: Reached target Sound Card.
May 25 22:38:50 BlackBox systemd[877]: Listening on PipeWire PulseAudio.
May 25 22:39:04 BlackBox systemd[918]: Listening on PipeWire PulseAudio.
May 25 22:39:04 BlackBox systemd[918]: Started PipeWire PulseAudio.
May 25 22:39:14 BlackBox systemd[877]: Closed PipeWire PulseAudio.

jonno2002 · 2025-05-26 19:05:59

everything there looks fine, please post output of:

pactl list sinks

BlackBoxJohn · 2025-05-26 19:12:52

pactl list sinks output:

[blackbox@BlackBox ~]$ pactl list sinks
Sink #60
State: RUNNING
Name: alsa_output.pci-0000_80_1f.3.analog-stereo
Description: HDA Intel PCH Analog Stereo
Driver: PipeWire
Sample Specification: s32le 2ch 48000Hz
Channel Map: front-left,front-right
Owner Module: 4294967295
Mute: no
Volume: front-left: 46531 / 71% / -8.92 dB, front-right: 46531 / 71% / -8.92 dB
balance 0.00
Base Volume: 65536 / 100% / 0.00 dB
Monitor Source: alsa_output.pci-0000_80_1f.3.analog-stereo.monitor
Latency: 0 usec, configured 0 usec
Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
Properties:
alsa.card = "1"
alsa.card_name = "HDA Intel PCH"
alsa.class = "generic"
alsa.components = "HDA:10ec1220,15585802,00100101 HDA:8086281d,80860101,00100000"
alsa.device = "0"
alsa.driver_name = "snd_hda_intel"
alsa.id = "ALC1220 Analog"
alsa.long_card_name = "HDA Intel PCH at 0x87fff10000 irq 221"
alsa.mixer_name = "Realtek ALC1220"
alsa.name = "ALC1220 Analog"
alsa.resolution_bits = "16"
alsa.subclass = "generic-mix"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.sync.id = "00000000:00000000:00000000:00000000"
api.alsa.card.longname = "HDA Intel PCH at 0x87fff10000 irq 221"
api.alsa.card.name = "HDA Intel PCH"
api.alsa.path = "front:1"
api.alsa.pcm.card = "1"
api.alsa.pcm.stream = "playback"
audio.channels = "2"
audio.position = "FL,FR"
card.profile.device = "7"
device.api = "alsa"
device.class = "sound"
device.icon_name = "audio-card-analog"
device.id = "49"
device.profile.description = "Analog Stereo"
device.profile.name = "analog-stereo"
device.routes = "2"
factory.name = "api.alsa.pcm.sink"
media.class = "Audio/Sink"
device.description = "HDA Intel PCH"
node.name = "alsa_output.pci-0000_80_1f.3.analog-stereo"
node.nick = "ALC1220 Analog"
node.pause-on-idle = "false"
object.path = "alsa:acp:PCH:7:playback"
port.group = "playback"
priority.driver = "1009"
priority.session = "1009"
factory.id = "19"
clock.quantum-limit = "8192"
client.id = "46"
node.driver = "true"
node.loop.name = "data-loop.0"
library.name = "audioconvert/libspa-audioconvert"
object.id = "60"
object.serial = "60"
node.max-latency = "16384/48000"
api.alsa.period-size = "1024"
api.alsa.period-num = "32"
api.alsa.headroom = "0"
api.acp.auto-port = "false"
api.acp.auto-profile = "false"
api.alsa.card = "1"
api.alsa.split-enable = "true"
api.alsa.use-acp = "true"
api.dbus.ReserveDevice1 = "Audio1"
api.dbus.ReserveDevice1.Priority = "-20"
device.bus = "pci"
device.bus_path = "pci-0000:80:1f.3"
device.enum.api = "udev"
device.name = "alsa_card.pci-0000_80_1f.3"
device.nick = "HDA Intel PCH"
device.plugged.usec = "6919505"
device.product.id = "0x7f50"
device.subsystem = "sound"
sysfs.path = "/devices/pci0000:80/0000:80:1f.3/sound/card1"
device.vendor.id = "0x8086"
device.vendor.name = "Intel Corporation"
spa.object.id = "4"
device.string = "1"
Ports:
analog-output-speaker: Speakers (type: Speaker, priority: 10000, availability group: Legacy 2, availability unknown)
analog-output-headphones: Headphones (type: Headphones, priority: 9900, availability group: Legacy 3, not available)
Active Port: analog-output-speaker
Formats:
pcm

Last edited by BlackBoxJohn (2025-05-26 19:14:23)

jonno2002 · 2025-05-26 19:46:50

once again that all looks fine, i did a bit of searching for alc1220 and clevo and came up with this thread:
https://bbs.archlinux.org/viewtopic.php?id=292139
try that and see what happens

LinuxLover471 · 2025-05-27 04:21:56

@BlackBoxJohn Please use code and /code tags to make your code easier to read, and bloats the thread lesser.

Like this!

Here is a link for better understanding.

BlackBoxJohn · 2025-05-28 17:51:05

@jonno2002 So basically what I have to do is to downgrade the kernel?

@LinuxLover471 Thank you

jonno2002 · 2025-05-28 18:56:38

try those kernel parameters and if that doesnt work try downgrade the kernel as well, im not guaranteeing anything will work just giving some options to try

BlackBoxJohn · 2025-05-28 19:31:50

I will give it a try in the weekend. To be frank I'm new to Arch and I don't know exactly how to do it.
PS: I re-installed Arch linux again with Pipewire, same problem, no sound.

jonno2002 · 2025-05-28 19:49:15

have a read of these pages:
https://wiki.archlinux.org/title/Kernel_parameters
https://wiki.archlinux.org/title/Kernel_module
https://wiki.archlinux.org/title/Downgrading_packages

if you really want to use arch be prepared to do alot of reading of the wiki and man pages, trust me its worth it you will learn heaps

LinuxLover471 · 2025-06-01 14:05:53

Maybe the OP can give a try to other kernels like the LTS kernel, it 'should' work.

Arch Linux

#1 2025-05-25 19:29:39

Audio problem with new laptop

#2 2025-05-25 20:05:16

Re: Audio problem with new laptop

#3 2025-05-25 20:22:50

Re: Audio problem with new laptop

#4 2025-05-26 19:05:59

Re: Audio problem with new laptop

#5 2025-05-26 19:12:52

Re: Audio problem with new laptop

#6 2025-05-26 19:46:50

Re: Audio problem with new laptop

#7 2025-05-27 04:21:56

Re: Audio problem with new laptop

#8 2025-05-28 17:51:05

Re: Audio problem with new laptop

#9 2025-05-28 18:56:38

Re: Audio problem with new laptop

#10 2025-05-28 19:31:50

Re: Audio problem with new laptop

#11 2025-05-28 19:49:15

Re: Audio problem with new laptop

#12 2025-06-01 14:05:53

Re: Audio problem with new laptop

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