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#1 2011-07-11 12:51:22

aliasbody
Member
From: Portugal
Registered: 2010-12-16
Posts: 157
Website

Arch Linux won't boot anymore (Kernel or Hard drive ?)

Hi everyone,
I have a problem with my netbook. Yesterday, when I launched gimp, he just freeze at the gimp boot screen, the only thing that didn't freeze is my cursor and conky.

When I looked at conky he show me that ram used was at 120mb/1GB and CPU was at 10%... But the HDD led indicator on my laptop was showing me an activity on the Hard drive since the light didn't switch off..

After an hour of waiting and trying to close gimp, I finally got gimp closed but the HDD led just didn't switch off and the pc was as slow as when I firstly launch gimp but when I looked at the conky's actives process he show me nothing relevant so I just turned off my computer.


Then When I tried to reboot it Arch linux didn't reboot and I got the fallowing error :
DO NOT POST FULL SIZE IMAGES -- Follow the image posting rules of the forum --Inxsible

PS : When I tried to boot windows after that (Windows 7) he boot succesfully and I was able to use Windows for 5 minutes... after that nothing he crashes and since then I simply cannot boot into windows (black screen)...

I know my Hard Drive is probably dead... but this doesn't make any sense... I Have this pc since 2009 and I use it like 1 day per week... I remember the Load Cycle Bug on Linux a few years ago that I solved in my Msi Wind, I didn't solve for a solution (or to see even if this bugs persist) since Arch Linux is more up to date that Ubuntu and the bug was solved in Ubuntu so...

I only want to know if there is a way to solve this problem ? (fsck, fdisk and gparted didn't do the trick since when they find an error the Hard Drive shutdown my itself.... I've found that this 3 blocks are bad-blocks 1048592, 1048577 and 1048593, but when I try to blacklist them fsck and bad-block does absolutely nothing...) And if nothing, if there is a way to at last backup my data :S....

NOTE : I cannot remove the Hard Drive from the netbook.

Thanks in advance,
Luis Da Costa

--> Sorry for my very bad english

Last edited by Inxsible (2011-07-11 16:44:10)

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#2 2011-07-11 13:18:07

aliasbody
Member
From: Portugal
Registered: 2010-12-16
Posts: 157
Website

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

Update : If this can help you :

  

                                           
smartctl 5.41 2011-06-09 r3365 [i686-linux-2.6.38.8-pmagic] (local build)
Copyright (C) 2002-11 by Bruce Allen, [url]http://smartmontools.sourceforge.net[/url]

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Momentus 5400.5
Device Model:     ST9160310AS
Serial Number:    5SV8ECSR
LU WWN Device Id: 5 000c50 0182e03b3
Firmware Version: 0303
User Capacity:    160,041,885,696 bytes [160 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Mon Jul 11 14:10:19 2011 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:         (  700) seconds.
Offline data collection
capabilities:              (0x73) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    No Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   1) minutes.
Extended self-test routine
recommended polling time:      (  59) minutes.
Conveyance self-test routine
recommended polling time:      (   2) minutes.
SCT capabilities:            (0x103f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   086   086   006    Pre-fail  Always       -       153055609
  3 Spin_Up_Time            0x0003   099   099   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   099   099   020    Old_age   Always       -       1401
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       5
  7 Seek_Error_Rate         0x000f   075   060   030    Pre-fail  Always       -       37460811
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       2317
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   099   099   020    Old_age   Always       -       1380
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   001   001   000    Old_age   Always       -       1821
188 Command_Timeout         0x0032   100   077   000    Old_age   Always       -       188981445747
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   061   049   045    Old_age   Always       -       39 (Min/Max 38/39)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       492
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       155
193 Load_Cycle_Count        0x0032   077   077   000    Old_age   Always       -       47719
194 Temperature_Celsius     0x0022   039   051   000    Old_age   Always       -       39 (0 15 0 0)
195 Hardware_ECC_Recovered  0x001a   052   045   000    Old_age   Always       -       153055609
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       36
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       36
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 3300 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 3300 occurred at disk power-on lifetime: 2317 hours (96 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 a8 59 2c 0a  Error: UNC at LBA = 0x0a2c59a8 = 170678696

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 a8 59 2c 4a 00      00:03:14.467  READ FPDMA QUEUED
  27 00 00 00 00 00 e0 00      00:03:14.466  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00      00:03:14.465  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:03:14.464  SET FEATURES [Set transfer mode]
  27 00 00 00 00 00 e0 00      00:03:14.464  READ NATIVE MAX ADDRESS EXT

Error 3299 occurred at disk power-on lifetime: 2317 hours (96 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 a8 59 2c 0a  Error: UNC at LBA = 0x0a2c59a8 = 170678696

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 a8 59 2c 4a 00      00:03:12.046  READ FPDMA QUEUED
  27 00 00 00 00 00 e0 00      00:03:12.046  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00      00:03:12.044  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:03:12.044  SET FEATURES [Set transfer mode]
  27 00 00 00 00 00 e0 00      00:03:12.043  READ NATIVE MAX ADDRESS EXT

Error 3298 occurred at disk power-on lifetime: 2317 hours (96 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 a8 59 2c 0a  Error: UNC at LBA = 0x0a2c59a8 = 170678696

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 a8 59 2c 4a 00      00:03:09.614  READ FPDMA QUEUED
  27 00 00 00 00 00 e0 00      00:03:09.614  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00      00:03:09.612  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:03:09.612  SET FEATURES [Set transfer mode]
  27 00 00 00 00 00 e0 00      00:03:09.611  READ NATIVE MAX ADDRESS EXT

Error 3297 occurred at disk power-on lifetime: 2317 hours (96 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 a8 59 2c 0a  Error: UNC at LBA = 0x0a2c59a8 = 170678696

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 a8 59 2c 4a 00      00:03:07.171  READ FPDMA QUEUED
  27 00 00 00 00 00 e0 00      00:03:07.171  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00      00:03:07.169  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:03:07.169  SET FEATURES [Set transfer mode]
  27 00 00 00 00 00 e0 00      00:03:07.168  READ NATIVE MAX ADDRESS EXT

Error 3296 occurred at disk power-on lifetime: 2317 hours (96 days + 13 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 a8 59 2c 0a  Error: UNC at LBA = 0x0a2c59a8 = 170678696

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 a8 59 2c 4a 00      00:03:04.717  READ FPDMA QUEUED
  27 00 00 00 00 00 e0 00      00:03:04.716  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00      00:03:04.715  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00      00:03:04.715  SET FEATURES [Set transfer mode]
  27 00 00 00 00 00 e0 00      00:03:04.714  READ NATIVE MAX ADDRESS EXT

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

MOD EDIT -- Please use code tags when pasting outputs. It keeps the thread length manageable -- Inxsible

Last edited by Inxsible (2011-07-11 16:42:39)

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#3 2011-07-11 15:55:19

twix
Member
Registered: 2010-10-07
Posts: 63

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

Hmm your hard drive seems to have problems :

ATA Error Count: 3300 (device log contains only the most recent five errors)
Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       5

-> This indicate that your drive have physical problem, however 5 is low, but is likely to grow

Hardware_ECC_Recovered  0x001a   052   045   000    Old_age   Always       -       153055609

This number is huge, but I'm not sure if it is relevant (ECC stands for Error Correction Code)

For me, it is an hard drive problem, so you should run self-test to confirm it or deny it :

smartctl - t
and choose one test :
-t TEST, --test=TEST
        Run test. TEST: offline short long conveyance vendor,N select,M-N
                        pending,N afterselect,[on|off] scttempint,N[,p]

You should use either short or long parmater in your case, or maybe conveyance

I think you will need to boot on a live media, if your install won't boot

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#4 2011-07-11 16:03:30

George
Member
Registered: 2011-05-11
Posts: 165

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

I'd be inclined to be more cautious than twix and try to use a live cd or usb to backup the data before attempting any tests, if the hdd is failing you may not have that much run-time before it fails completely, if its not a failing hdd then you loose nothing by having an up to date backup.

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#5 2011-07-11 16:29:50

aliasbody
Member
From: Portugal
Registered: 2010-12-16
Posts: 157
Website

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

George wrote:

I'd be inclined to be more cautious than twix and try to use a live cd or usb to backup the data before attempting any tests, if the hdd is failing you may not have that much run-time before it fails completely, if its not a failing hdd then you loose nothing by having an up to date backup.

The problem is that I have no access to the hard drive at all ! So there is no way for me right now to make a backup of the data :S...

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#6 2011-07-11 16:30:43

aliasbody
Member
From: Portugal
Registered: 2010-12-16
Posts: 157
Website

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

twix wrote:

Hmm your hard drive seems to have problems :

ATA Error Count: 3300 (device log contains only the most recent five errors)
Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       5

-> This indicate that your drive have physical problem, however 5 is low, but is likely to grow

Hardware_ECC_Recovered  0x001a   052   045   000    Old_age   Always       -       153055609

This number is huge, but I'm not sure if it is relevant (ECC stands for Error Correction Code)

For me, it is an hard drive problem, so you should run self-test to confirm it or deny it :

smartctl - t
and choose one test :
-t TEST, --test=TEST
        Run test. TEST: offline short long conveyance vendor,N select,M-N
                        pending,N afterselect,[on|off] scttempint,N[,p]

You should use either short or long parmater in your case, or maybe conveyance

I think you will need to boot on a live media, if your install won't boot

I've already done the test with Partition Magic Live using an Usb Stick but the test stops at 10% (event for the short) and gives me a lot of errors.

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#7 2011-07-11 16:41:11

George
Member
Registered: 2011-05-11
Posts: 165

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

Try googling for some howtos about recovering a damaged hdd, here [1] is a useful starting point. I'd guess however that you're probably not going to have much luck with that if you can't get any access to your hdd at all.

[1] http://wiki.linuxquestions.org/wiki/Dd_rescue

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#8 2011-07-11 16:43:19

Inxsible
Forum Fellow
From: Chicago
Registered: 2008-06-09
Posts: 9,183

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

aliasbody, please use code tags when pasting outputs. Keeps thread length manageable. I have already edited your post earlier for you this time.

Also, Do not post full size images. They will be removed. Make use of a image hosting site and post thumbnails.

Forum Rules

There's no such thing as a stupid question, but there sure are a lot of inquisitive idiots !

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#9 2011-07-11 16:43:51

electric_indigo
Member
Registered: 2011-05-12
Posts: 89

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

The same thing happens to me almost every time I'm forced to reset my machine. What usually helps is booting into liveCD and then (as root):

e2fsck -f /dev/sda1

If it's not sufficient, try:

e2fsck -cf /dev/sda1

Of course, you have to replace 'sda1' with the actual partition name.

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#10 2011-07-11 17:17:58

aliasbody
Member
From: Portugal
Registered: 2010-12-16
Posts: 157
Website

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

George wrote:

Try googling for some howtos about recovering a damaged hdd, here [1] is a useful starting point. I'd guess however that you're probably not going to have much luck with that if you can't get any access to your hdd at all.

[1] http://wiki.linuxquestions.org/wiki/Dd_rescue

Thank you I will try this ^^


Inxsible wrote:

aliasbody, please use code tags when pasting outputs. Keeps thread length manageable. I have already edited your post earlier for you this time.

Also, Do not post full size images. They will be removed. Make use of a image hosting site and post thumbnails.

I'm sorry :S I will try to not make the same mistake again ^^


electric_indigo wrote:

The same thing happens to me almost every time I'm forced to reset my machine. What usually helps is booting into liveCD and then (as root):

e2fsck -f /dev/sda1

If it's not sufficient, try:

e2fsck -cf /dev/sda1

Of course, you have to replace 'sda1' with the actual partition name.

e2fsck -f /dev/sda4

Gives me the exactly same error :

/dev/sda4: recovering journal
Pass 1 : Checking inodes, blocks, and sizes

Error reading block 1048608 (Attempt to read block from filesystem resulted in short read) while getting next inode from scan.
Ignore error <y>? yes

Force rewrite <y>? yes

Error reading block 1048609 (Attempt to read from filesystem resulted in short read) while getting next inode from scan.

:S..

Last edited by aliasbody (2011-07-11 17:26:29)

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#11 2011-07-11 19:44:42

MoonSwan
Member
From: Great White North
Registered: 2008-01-23
Posts: 881

Re: Arch Linux won't boot anymore (Kernel or Hard drive ?)

Use parted magic, mount the drive and try to rescue data.  I think that's your only option at the moment.  I say this because I had a similar experience last year.  My only solution was to do as I said earlier;  get your data

Most computer stores can replace a hdd, even if it's in a netbook.  You might want to look into that with your local computer shops.

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